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BenChea123

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Rating 10/10
5/5

Top Customer Service!

Upon placing my order for a new Alienware 13, Angel from Sales called me to verify my order details & he even reiterated some instructions I had about the customized laptop. Then, as the parts were being shipped, Ted from their Sales department kept in constant contact with me during the build & shipment processes. There was a slight issue upon delivery & Ted was very courteous in resolving the problem. I intend to purchase my hardware from them again & I'm going to inquire if I can upgrade my Protection Policy just in case!


Rating 10/10
5/5

Personalized Customer Service!

I had an issue with my order & after abit of miscommunication, Bree from the CS department thoroughly resolved any problems I had. Overall, she made the experience very positive for me & I've since placed another order @ Newegg.


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BenChea123's Stores Reviewed

  Hidevolution.com Rating 10/10
  Newegg.com (USA) Rating 10/10

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