1/5

posted Jul-31-2012
I think I have fallen for this scam also. I thought it was a UK site, and enquired beforehand about cost to return any unwanted items. I was told it would be about £4, same as the delivery costs. I thought that was ok and placed my order. When it arrived, I found out that I had to post my unwanted items back to the Netherlands! This information is very carefully and cleverly concealed from you. I was quoted anywhere from £14 to £50 in reality to send the item back. I got no joy explaining to the UK based telephone employee that it wasn't obvious the company was NOT based in the UK. I would never buy from them again and will be taking this up with Which (a consumer rights organisation).