1/5
posted Feb-02-2012
The whole experience with lumber liquidators has been a nightmare try given us damage scratch dent wood at delivery the exchange seem upset we check for damage boxes, then got home let it acclamate to room 48 hrs or more when boxes open we notice this runny oily- sticky residue, lots of little pieces of wood and a weird smell musty ? We call since none of pieces were matching correctly they were lifting got told to read instruction they send us email we follow those instruction to the T no difference of what we were doing before I done this few times in the past. Well call costumer service got told to bring back since this should have been sold to us corporate had all ready recall this batch. I paid cash hmm they dont have cash in hand at the store, check will be mail it takes 10 days, I return on 1/2012 still haven received check call store got told to call corporate call corporate they said store need to send paper work so corporate can return? This has been a joke I been change to 3 different associates, I will never had recommended them I notice the wood is keep in a non control temperature building in the boxes of wood is clearly stipulate room temperatures not to exceed this is Florida humidity is high and is hot very hot no wonder my wood smell musty,
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