1/5

posted Jan-24-2012

I placed an order Dec 8th, seemingly a simply order for ink. OMG that nightmare still will not end. They have charged my account multiple times for the order. I requested to cancel the order right away after I ordered it and it said it shipped opps Mail order rule it did not. And was not going to ship for another 3 weeks. I tried to cancel the order within 24 hours they refused to let me. Ooops again against the mail order rule. So I wait for the order. Needless to say they repeatedly charged my checking account over and over for this order. Then made multiple attempts at promises that this has never happened before and that they would correct it. Mean while they jacked up my checking account. Promises made were for best buy gift cards and promises of the credits to be returned to begin with. Nothing now crickets. I am thinking about a law suit. Has anyone else had issues with Best buy and they over charging there credit cards and then just ignoring you. I have letters to the Attorney Generals office and BBB waiting on responses now from them they have to respond to them. But curious if there is more to this than is being said by anyone. If you have had issues with getting your money back please post as I am inquiring with an attorney tomorrow to see what my options are.

comment on review | report?

Is this review?… Helpful (3) Cool Share