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| Member Since | 29-Jul-09 |
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| Delta Magazines | |
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| Delta Magazines |  |
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posted Aug-03-2009 
This review was modified by 
This review was modified by 
posted Jul-29-2009 
![Share](javascript:share_rating({"review_body":"I bought a GIFT subscription on 5\/14\/2009. The person I bought the magazine for has yet to receive and issue. I\u0027ve been trying to contact Magazine Deals Now since July 24 and I have received not a single response to my emails. <br><br>Update?<br><br>I\u0027ve been writing to customer service since July 24 and I have yet to receive any feedback on this subscription I placed over two and a half months ago.<br><br>Update 8\/23\/2009<br><br>The gift subscription finally arrived. A lot of waiting, problems getting in touch with customer service to get answers but at least the subscription is being received.","link":"http:\/\/www.resellerratings.com\/store\/Magazine_Deals_Now\/review\/487181#comment487181","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Magazine_Deals_Now.jpg","store_name":"Magazine Deals Now","username":"BacardiBlues","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I don\u0027t know if someday, somehow, I will get my subscription honored but one thing is certain- the customer service for this website\/business is abysmal. I have NEVER gotten ANY sort of response to my numerous emails.<br>-------------<br><br>Sept. 16, 2009--> To this date I have not received the magazine and no one has EVER answered in any shape or form to the emails I have sent throughout these 3 months.","link":"http:\/\/www.resellerratings.com\/store\/Delta_Magazines\/review\/486710#comment486710","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Delta_Magazines.jpg","store_name":"Delta Magazines","username":"BacardiBlues","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered two magazines (Muy Interesante & Mad Magazine) almost two months ago. I wrote Bestdealmagazines a few days ago to inquire about my order. I was given the usual runaround about me having to wait several more weeks for them to be able find out anything. When I went to their site today I noticed that NEITHER of these two magazines I ordered are on Bestdealmagazines.com list anymore (they didn\u0027t even mention that on their email about \u0022me having to wait longer before inquiring\u0022). <br><br>Will write again in September\/October to update. By then, either the magazines have arrived or we all know what happened.<br><br>Sept. 15, 2009... One of the subscriptions arrived today. ","link":"http:\/\/www.resellerratings.com\/store\/Best_Deal_Magazines\/review\/486120#comment486120","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Best_Deal_Magazines.jpg","store_name":"Best Deal Magazines","username":"BacardiBlues","rating":"4"}, "single");){kind=link}
“Your order for Muy Interesante & Mad Magazine was placed on 6/19/09. Our website clearly states, in numerous places, that publishers require a fulfillment time of 8-14 weeks. Delivery times are stated in our terms and conditions (which you agreed to at the time of your order), on numerous pages throughout our website, our FAQ page, and in the confirmation e-mail which you received after placing your order. 14 weeks would be September 25th. Today is July 29th only 5.5 weeks after your order. It is unreasonable to expect a first issue from either publisher at this time. Most publishers deliver in 8-12 weeks but some can be slower.
You sent an e-mail to customer service on 7/24/09 at 8:14 a.m. and a response was sent to you the same date (7/24/09) at 10:02 a.m. notifying you of the fulfillment time required by the publishers. You also sent two e-mails today which have been sent to customer service for a response.
As far as not carrying these two magazines at this time, our magazine availability can change from week to week. This is not a reflection of availability for previous orders. Orders placed previously have been processed through to the publishers for fulfillment.
As far as paying for your order at the time you placed your order, any online magazine subscription agency will charge you for your order as the order must be paid for when it is submitted to the publisher for fulfillment. The only way to be billed for a subscription would be to order it directly from the publisher and request that they bill you.
Again, this complaint is unwarranted. Best Deal Magazines has NOT scammed you. We have been in business for almost 20 years now and we would never attempt to scam anyone.
”