4/5

posted Dec-08-2011

Great Transaction, I would recommend this Company based on my experience with them.

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1/5

posted Nov-04-2011

I purchased an MTX Amp for the reasons that on the website it stated that it was a brand new factory sealed item. As it arrived the shipping box was in good condition, but when we went to open the box for the Amp itself, it was not sealed with any tape and once it was opened 3 out 0f 5 accessory bags were in ziploc baggies that were very wrinkled and used looking. So I called customer service explaining the whole situation and I was asked to email the manager with pictures. Two days later I had to call in to ask why was I not responded to and then they had put me on hold and during the holding time they then responded to my email saying that there was nothing wrong with the product so they didn't see what the issue was. I asked to speak to the manager (Female, do not recall her name) on the phone and I told her that the only reason I purchased this item was due to the fact that there website stated that it was a brand new factory sealed item I was told by her that is how MTX ships out there items. I then called MTX and explained the situation and the told me that "NO" we do not send our accessory items in wrinkled ziploc baggies.So I recalled the manager for OnlineCarStereo again. I told her that I purchased an item based on a lie. She was so unprofessional that she hung up on me. I continued recalling and each time I did I was put on hold for over a half hour and was never attended to. So I just gave up. I like to shop and save $$, but I have learned that when you deal with nonprofessional businesses like this one you get jacked. I would not recommend this business to anyone.

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1/5

posted Feb-10-2011

I have placed my order over 17 business days ( the website states if does not arrive in 14 business days to contact dealextremes) I have done that since 3 days ago and still NO RESPONSE, seems like they only care to take the payment and don't care at ALL for costumer service.
they also have a Click for Live Support I've tried that all different hours and is ALWAYS offline
Horrible company
P.S. Tiffany FROM DEALExtreme... IF U ARE READING THIS YOU TOLD ME ON THE TICKET at 2/17/2011 for me to wait one more week and if the product would not arrive you would give a full refund, it's been 2 WEEKS and u do NOT replay the ticket anymore??????????

This review was modified by AzoresIsland on February 28 2011 11:32:00 PM

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5/5

posted Dec-09-2010

I'm very happy with my purchase, Item Arrived in perfect condition and fast shipping as well

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5/5

posted Oct-26-2010

Excellent quality Products at a great price, have ordered more then once and was a very happy costumer every time. 5 STAR rating without a doubt!

This review was modified by AzoresIsland on October 26 2010 02:57:18 AM

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