1/5

posted Jul-24-2006

Very disappointed. I ordered flavor oils in sample size quantities for new formulations. After three weeks of waiting for paid material I sent an email requesting a ship and service date. After a week of waiting and no response I sent another inquiry. The next day my money was refunded without discussing the situation with me. Their response was my order was 'too difficult to mess with' for $55.
What a shame - she could have been a major supplier. Those 1/3 oz sample sizes have turned into 32 oz purchases for each flavor (14 overall). Luckily I had another supplier who now has all my business. I would not use Mabel White even as a second supplier due to the fact that their customer service is non exhistent.
Please BEWARE of internet companies that state on their site they do not have customer service, do not offer a phone number and only usses paypal.
I do however, applaud her for refunding my purchase funds timely after the second inquiry.

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