1/5

posted Sep-28-2007

Ordered Item on Site. Was quoted as LI SHIN 0405B20220 Notebook adapter. Received a Delta manufactured one that appears to be used. Product shipped does not match product ordered and nowhere on the product page does it mention replacement with different product.

Misrepresentation of item. Shipping was very fast and packed very loosely.

After 5 days the unit stopped functioning, now awaiting confirmation of RMA request.

This review was modified by AnTse on October 09 2007 07:50:04 AM

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5/5

posted Oct-29-2005

Placed my order on their web page on 10/20. Decided on this company due to the fact they could deliver my Area-51m 7700 by 10/25. Need the machine for a demo my company is doing at the largest worldwide meeting for our industry in mid November and my boss wanted something "spiffy".

Went ahead and used their financing in order to get around our internal accounting department, and the fact that this machine will be mine after the show. Went through a few rounds of phone calls to determine if I was who I said I was. All of the people I have talked to so far have been great. Polite, professional and seem deeply concerned with my satisfaction. Had to sign the paperwork for them and returned it via overnight.

This all being said......they got whacked by a hurricaine in Miami and I think that has put them a bit behind schedule, although as of my call into CS yesterday there has been some movement on their status page on the web, so that is encouraging.

They still say I will have my new machine by the 10th of November. I will keep this updated with progress.

UPDATE: Despite all my worries, they delivered my machine on 11/3/05. Kudos to these folks for making another customer happy.

This review was modified by AnTse on November 08 2005 04:45:57 PM

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