5/5

posted Nov-04-2009

This company is fantastic to deal with; great customer service, great service across the board – I recommend Tecksick highly.

For me the test of a company is how they handle it when there is a problem. A small part of my order (cable) arrived damaged. Techsick couldn’t have been nicer or easier to deal with – I emailed, they called back & told me they’d send me another cable. No mucking around, no ‘send the complete unit back and we’ll look at it’ rubbish. Excellent! Also I had just purchased another unrelated item from them – so instead of putting the (tiny) replacement cable in with that (far heavier) parcel, they put them in together and refunded me the freight from my second order. Great from start to finish.

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