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posted Feb-03-2012
Vista print are a company that get involved in a lot of printing - i.e. Business Cards, Leaflets, Postcards that sort of thing - I believe they also get involved with web hosting as well - Commenting from the Business card side of things here.
Absolutely shocking company, sent me 1000 business cards with my Company logo completely missing, it was obvious no proof had been done before printing. I asked for another 1000 to be made and sent (came through v. quickly I'll give them that), which they made and sent through again with no business logo again - which for a large company and no proofing before printing is pretty poor really, It has caused my business cards to now be what is estimated around a month late.
Being promised a 'nice promotion' becasue of the screw-ups was a partial bonus - I was thinking OK, they've made an effort - but upon emailing them once I had re-placed the order just to find that I had the same discount as I had when I first placed the order, nice for them to add salt to the wound. So basically I am very dissatisfied with my experience and can assure I will never use them again. I am writing this so that others will hopefully make the choice before getting involved with this company
So I reordered with my "vistaprint credit" that they had refunded my account with but the 'nice promotion' as so nicely worded by one of their colleagues would only allow me 'slow delivery' this time. (21 days) so absolutely horrified I've been sent 2000 completely useless business cards and an awful service from Vistaprint. Im still waiting for the third batch but boy will I be hacked off if they are wrong again.
I really do hope they read this. Do not order from this company