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59,985 stores1,896,839 reviews Over 250,000 shoppers online now
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| Member Since | 4-Jun-13 |
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posted Jun-04-2013 
![Share](javascript:share_rating({"review_body":"Well where do I start?<br><br>Three wasted days off work with numerous attempts to contact them for support. <br>Uninformed staff who don't know their product and are unwilling to admit there are issues.<br>Unhelpful.<br>Software that is not fit for purpose and is glitchy, crashes and cannot complete the task it is set.<br>Staff do not pass on suggestions to the developers and programmers for incorporation into newer versions.<br><br>And (!) my key grumble on top of this is the attitude of the staff and company towards wasting my time. They couldn't care less and persist with pointless generic suggestions that when implemented by yourself become immediately clear they haven't tried themselves or alternatively haven't listened to your point in the first place.<br><br>In a nutshell a real 'computer says no' company.<br><br>DO NOT USE.","link":"http:\/\/www.resellerratings.com\/store\/blurb\/review\/2989907#comment2989907","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/blurb.jpg","store_name":"Blurb","username":"Alekio","rating":"1"}, "single");){kind=link}
“Hi Alekio – I'm really sorry to hear about this poor experience. Often being on the customer-end of things myself, I definitely have experience on how frustrating it can be to not get the proper answers. I've reached out to our support team and we'll do everything we can to actually be helpful if you're willing to give it another go!”