“I brought the Toshiba C655-S5193 laptop recently. In a months laptop hard drive failed and I have to spend another $30 bucks to ship the laptop to Toshiba even though the laptop is covered under warranty and the support website clearly say i don't have to.
I called customer service multiple time and no one could answer why is this and there is no escalation process either.
I small piece of advice for anyone looking to buy a neither buy this Laptop nor buy Toshibha unless you have a lot of money.
I have posted this review on Toshibha and they removed it.