4/5

posted Dec-26-2010

I wanted to keep quiet regarding my experience as the negative experiences narrated here far outnumber mine which is( believe it on not) POSITIVE!
I have ordered a few times from Decor-my-Eyes and in fact, my first was for a pair of Chloe Myrtes sunglasses which was not in stock and I got the following email:

----- Forwarded Message ----
From: DecorMyEyes Sales Team
To:
Sent: Friday, 9 May, 2008 6:19:22 AM
Subject: 1 x CHLOE 2119 CO4

Dear Customer,

I am very very sorry for the delay in your order. Let me explain what
happened.
The item was in stock with a Store Quantity of 1. Prior to each
shipment my team
Checks each and every frame to make sure they 100% perfect with no
issues or problems.
The item you purchased had contained a small hairline scratch on the
lense and I was not
Comfortable in sending you this item as it was. What I did was send the
item back to the
Company for a replacement. We only sell 100% brand new authentic
designer items
That are pretty pricey and we must adhere to a high level of perfection.


I got a phone call today to inform us that this particular item 1 x
CHLOE 2119 CO4
is on backorder for 2-3 weeks.

What do you want to so? Maybe you want to select another color?
Maybe you want to select an entirely different frame??

The item should Be here on the day they backorder it. Sometimes it
comes in even earlier.
A tracking # from UPS will be sent the night the item is shipped
automatically.

I have noted your account and have issued you a 15% OFF your next order
for this problem.
The 15% is fully transferable to any of your family friends, coworkers
or anyone you know.

You may use this discount on both of our website.

www.DecorMyEyes.com

This review was modified by ACE1977 on December 26 2010 06:09:36 PM

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