1/5

posted Aug-06-2006

My experience mirrors other reviews...ordered a Sony LCos 60A2000, as they had a very good price ($2,399). Received a call from customer service and an email, asking that I call to 'verify the order'. I did, and a very pushy salesperson tried to sell me an expensive extended warranty. I declined. Then he noted that my model was an 'import' and, unless I upgraded to the US model, I would be unable to read any of the menus. I promptly told him to cancel the order and sent an email to customer service. Wish I had read these reviews before. My first bad internet experience, but I guess I should have researched them more before purchasing.

Saying all of that, they're playing with fire....they're violating the Commercial Deceptive Trade Practices Act and could receive substantial fines and penalties...a point I mentioned in my email to them. Sounds like a bait-and-switch scam operation.

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