1/5

posted Nov-21-2011
ABSOLUTELY AWFUL....DO NOT BUY FROM THIS VENDOR..>SCAM>SCAM>SCAM...
We had almost the identical experience as Vinny111 that posted to this forum back in February. In fact, we even ordered from them twice without realizing it because the orders originated from two different websites, and have had the exact same experience with both orders. They advertise the lowest price on items, but then do not have them. They try to get you to change to another item. Lots of downsides here, which include one they do not tell you anything until you email them inquiring where your item is because ship date is long past. Two, the email communications (all from Katy) are rude, abrupt and answer nothing about your inquiry. The email response take multiple days from inquiry to receive as well. Third, we are currently out over $400 dollars with no items received. We have asked for a prompt refund and now we are getting no responses at all and have not gotten our money back....BEWARE. We are reporting to the BBB today and calling the state attorney generals office to see what legal resources are available to get our money back and to shine the light on this SCAM. FYI, they NEVER provide a phone number only email, but they do have a Facebook page which references a phone number. However, not much good to you, because it is ALWAYS only a recording. You can leave a message and they will never return your call.