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59,985 stores1,896,839 reviews Over 250,000 shoppers online now
 Total Reviews | 5 |
 Helpful Reviews | 0 |
| Forum Posts | 0 |
| Homepage | |
 Member Since | 11-Aug-10 |
 Last visit | First visit! |
Check out all the stores loved by 2kmcse
| Adorama |  |
| Cameta Camera |  |
| HighSpeed PC | |
Check out all the stores reviewed by 2kmcse
| Adorama |  |
| Cameta Camera | |
| Kirk Enterprises | |
| HighSpeed PC |  |
| ifuncity | |
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| ifuncity |  |
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posted Aug-27-2012 
posted Aug-05-2012 
![Share](javascript:share_rating({"review_body":"Free same say shipping, items arrived in good condition.","link":"http:\/\/www.resellerratings.com\/store\/Adorama\/review\/1828365#comment1828365","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Adorama.jpg","store_name":"Adorama","username":"2kmcse","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Took an extra day to ship, but that was disclosed beforehand with free shipping. Lens was packaged adequately, even though FedEx managed to beat up the box.","link":"http:\/\/www.resellerratings.com\/store\/CametaCamera\/review\/1769274#comment1769274","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/CametaCamera.jpg","store_name":"Cameta Camera","username":"2kmcse","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a D3X L-bracket, shipped by UPS Ground. My order was delayed due to an issue at UPS. I e-mailed customer service, requesting a refund of the shipping charges, as UPS missed their guaranteed delivery date. Their entire e-mail response was \u0022There is no guarantee [sic] delivery time with UPS ground shipping.\u0022 I then informed them that UPS Ground was date-guaranteed, as stated in three separate places on this page: http:\/\/www.ups.com\/content\/us\/en\/shipping\/time\/service\/ground.html. I have not received a response to that e-mail since it was sent 3 days ago.<br><br>Since Kirk Enterprises is entitled to a reimbursement of fees by UPS, and they will not refund the money to me or respond to further e-mails, I can only assume that they are pocketing the money as profit. Needless to say, I find this to be highly unethical.","link":"http:\/\/www.resellerratings.com\/store\/Kirk_Enterprises\/review\/828510#comment828510","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Kirk_Enterprises.jpg","store_name":"Kirk Enterprises","username":"2kmcse","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order arrived late, but UPS was to blame, not HSPC. Customer service responded to my e-mail on a Saturday, and refunded my shipping charges the same day.","link":"http:\/\/www.resellerratings.com\/store\/HighSpeed_PC\/review\/685471#comment685471","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HighSpeed_PC.jpg","store_name":"HighSpeed PC","username":"2kmcse","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Xbox 360 controller adapter that I ordered did not work right out of the packaging. They refused to pay return shipping even after customer service stated that company policy is to cover return shipping for DOA products. Additionally, the product I received is a cheap Chinese knock-off that illegally (according to http:\/\/www.microsoft.com\/about\/legal\/en\/us\/IntellectualProperty\/Trademarks\/Usage\/Logo.aspx) bears the Microsoft logo and holographic stickers. I am in the process of filing a dispute with Amex in order to get this settled.","link":"http:\/\/www.resellerratings.com\/store\/ifuncity\/review\/595635#comment595635","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ifuncity.jpg","store_name":"ifuncity","username":"2kmcse","rating":"1"}, "single");){kind=link}
“We respectfully disagree with the characterization of this post. According to our return policy, it is always the customer responsibility to ship the item back to our warehouse at his or her own expense. Our technical team always have to verify that the product is ours, test it to make sure the product is in fact defective before sending a replacement. If the item was shipped by mistake, we will gladly ship the right item to our customer the same business day.
Since we have very few returns (less than 1.5%), we always make sure our customers either receive a replacement in time or get a partial to full refund for their purchase. We have hundreds of happy customers worldwide. This potential customer did not read our return policy and ignored the solutions we offered him in order to proceed with a refund or a replacement. No dispute was ever filed against us regarding this issue.”