1/5

posted Sep-08-2011

Ordered a Runcore 32gb SSD for my Eee 900 about a week ago. One week later and they still haven't shipped the item. Meanwhile, I ordered from Hot Deals 4 Less and not only have they shipped the next day, but they shipped on a Saturday and it already arrived the following Tuesday. Don't bother with these people if the item availability says: ships in 5-10 business days. It's another way of saying 'we don't have this in stock!'

Also, I tried to contact them two times, first asking why it was taking so long to ship, and then to cancel the order since I already received the Runcore drive from Hot Deals 4 Less. They still haven't replied to any of those yet. DON'T BOTHER!!!

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2/5

posted Apr-27-2011

Pathetically slow for a US based company. I've received stuff from Europe and China much faster than Nashbar. Ordered a bike computer (Cateye Astrale 8) on Tues Apr 12 and received on Wed Apr 27. Now I may just be impatient, and it may be that I live in Hawaii too, but that is just damn slow to me when compared with other online orders which arrive within the week... at the latest.

Now, it was shipped by standard USPS, which is somewhat understandable for such a glacial shipping time.. what's not understandable was that the shipping confirmation said it will be delivered by FedEx and then they give me a USPS tracking number. Not only are they slow, they lie about their shipping, too!

To give them some credit, the customer service phone line was friendly and helpful in confirming that the item was in fact shipped (read some horror stories here about items not even getting shipped for a week), and their prices are decently low. However, I will never do business with such slow service again. And the price thing: you can find equivalent items at PerformanceBike for at least the same price or less, and they ship faster too. Funny, considering both PerformancBike and Nashbar are under the same management. At least we know where most of that management is being allocated!

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