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RatingsRating
Full Rating Profile
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    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1 Customer Reviews

Rating 2/10
1/5
modified review posted

"Do NOT have something delivered to an address if you will not be home and your product is over $100. I made a mistake by not seeing that if your order is over $100 a signature is required. This was my mistake and I take fault for this. However, I tried to have my shipment redirected or left without a signature. I called Zales who told me that they cannot make these changes once an order is placed and I would have to contact FedEx to have them leave it without the signature. Once I received the tracking information I called FedEx who told me they are paid to get the signature from Zales and I could ask Zales to place an indirect signature on the order. This means I could leave a note authorizing them to leave the package and sign the paper. I called Zales again. They would not do this and would not change the address to my work address. This was an engraved item. It is ridiculous that I cannot have the package left with my permision to do so or redirect it. Poor poor business decision to have this policy in place. I will NOT ever order or buy from Zales again. What a hassle. By the way, my purchase was $107!!!"



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Zale Corp. is not a merchant member
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