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Stores > zaful
  • zaful zaful Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
    •  
    • BUSINESS HOURS
      From MON-SUN 16:30 TO 00:00 (Pacific time) for US & CANADA CUSTOMERS ONLY
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      support@zaful.com
      SUPPORT PHONE
      +(1)-888-830-0888

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • checkmark icon Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.29/10 9.29/10
    Chance of future purchase: Rating 9.55/10 9.55/10
    Shipping & packaging: Rating 8.11/10 8.11/10
    Customer service: Rating 9.46/10 9.46/10
    Return/Replacement policy: Rating 8.72/10 8.72/10
Voice your opinion! Review zaful by clicking a star below.
Rating 10/10
5/5
2017-07-19

excellent service and products

"Zaful since the start gave me a full experience at being affordable and supportive with their costumers. Excellent quality and arrived earlier than expected."

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded


Dear Arymg,

Thank you for your feedback.

We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful .com again soon.

We appreciate your support.

Zaful Customer Support”


Rating 10/10
5/5
2017-07-19

5 star company!!!

"When ordering my product it was completely hassle free and arrived on time. Zaful's service is amazing and their team tends to customer's needs quickly. The quality of Zaful's products is phenomenal and true to all types of body shapes and sizes. Not only does Zaful have quality products that are fashion forward but, they cost way less than most popular leading brands. Needless to say, I will definitely be purchasing from Zaful.com again!!!!"

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear Zoelanier

We would like to thank you for your comment about Zaful . We always try our best to please our

customers and offer the best service possible.


Thank you for your feedback.

Zaful Customer Support


Rating 8/10
4/5
2017-07-19

Cute trendy clothing

"Very on top of trends and new looks! Love!
Decent service, and decent quality material. It takes a couple weeks to get your order but thats because its coming from China. The sizes run a bit small but over all I'm happy with my products! I will definitely be ordering from here again. I love the variety of the clothing styles and colour options. I wish there were more XL size options for the majority of the clothing since the sizes run small

"

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear Customer,

We appreciate that you took to the time to write a review.

Thank you,

Zaful Customer Support


Rating 10/10
5/5
2017-07-19

Amazing clothes!

"I absolutely love Zaful! I've shopped there a few times now and haven't had an issue. Their customer support is phenomenal and they're always on time with my packages. I wear a size small and the clothes run true to size which is great! I like to keep my wardrobe updated every few months and I can shop at Zaful without breaking my budget. "

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear Customer,

We would like to thank you for your comment about Zaful . We always try our best to please our

customers and offer the best service possible.

Thank you for your valued comment.

Zaful Customer Support


Rating 8/10
4/5
2017-07-19

Surprisingly good

"I had heard many mixed reviews about Zaful and was therefore very skeptical about them, especially because their items are all very cheap in price and usually price reflects quality. I decided to order anyways. My package took quite a while to arrive but I wasn't in a rush to get it so I didn't mind. I was honestly surprised by the quality of the items I received. I ordered 2 bikinis which were around $15 AUD each. The material was quite nice and felt like the material on all of my other bathers. They both also looked exactly like the photos on the website which I was super happy about. Thankfully I ordered a size up (I'm usually a small but I ordered a medium) and they fit almost perfectly. For the price, you really can't go wrong with their items, especially the bathers. They're not the best fitting or best quality bathers I own but they are excellent for the price. My advice would be to consider sizing up when purchasing; I'm so glad I did. Overall I am very happy with my purchases and will be ordering again soon. "

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear Customer,

Thank you for your feedback.

We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful .com again soon.

We appreciate your support.

Zaful Customer Support”


Rating 10/10
5/5
2017-07-19

Worth it

"Very affortable prices. Make sure to check out the other reviews to see how the product fits before ordering. You will save yourself so much time. "

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear Jburnaz,

We appreciate that you took to the time to write a review.

Thank you,

Zaful Customer Support”


Rating 10/10
5/5
2017-07-19

VERY PLEASANTLY SURPRISED

"I ordered three bikinis from zaful, all at a great price. Bikinis are a tricky item to order because they have to fit just right. To my surprise, everything fit perfect. They were all adjustable so I could choose the strap length and all and they were all good quality. It arrived after 3 weeks but that is what estimated shipping is anyway. Great service."

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear Michel,

Thank you for your feedback.

We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful .com again soon.

We appreciate your support.

Zaful Customer Support”


Rating 10/10
5/5
2017-07-18

Reliable shop

"I was skeptical about Zaful until the package arrives as prices are too reasonable. But to my surprise, everything is as good as photo/size description. I had one problem, it was not defect but problem in squeezing me in a dress with side zipper. The dress was too cute to give it up and there was no option to return it because I purchased it with reduced price. I wrote to Customer Service about my experience and my idea for improvement in the next product. Guess what? Customer Service offered me a great deal! I am so happy for it. Thank you!"

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded



Dear Rouge,

We appreciate that you took to the time to write a review.

Thank you for your time.

Zaful Customer Support


Rating 10/10
5/5
2017-07-18

My new favorite online shop!

"Zaful definitely surprised me in the best way possible. I was very skeptical ordering from an international online shop, not sure what the quality was like, how many weeks/months it'd take to receive my order, or how legitimate it was, but after reading some pretty positive reviews I decided to give it a shot and I was so pleasantly surprised and satisfied with this company. The quality of the clothing is so good, the shipping took less than 2 weeks, AND the prices are unmatched. To top it off, their customer service is so kind, responsive, and will do anything to make sure their customers are satisfied. Their merchandise looks exactly the same as it does in the photos, and they have an awesome feature on their product reviews to let customers post photos which is extremely helpful when you're skeptical or unsure of how something will fit on your body. Overall, i'm so happy I found this website! I recommend it to everyone!!!! "

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear lizziefleitas,

Thank you for taking the time to write your review. We at Zaful really appreciate this.

Best Regards,

Zaful Customer Support”


Rating 10/10
5/5
2017-07-18

I'm in love

"Before making purchases with this site, I did some research, watched some youtube reviews/rants & read some of the reviews on their site. People had some mixed feelings but I have to say I am very pleased. I have placed two orders with Zaful & am so glad I made them. For one specific order, I ordered two bathing suits, a sports bra, romper & jumpsuit. Everything else was great quality especially for the price being paid. The bathing suits aren't see through & fit great. The romper fits me just fine. The sports bra gives me **** & holds everything in place. The only let downs I experienced was one bathing suit bottom I ordered had a gap up front but I assume thats due to how I chose to wear it, & the jump suit went out of stock (but I was sent my refund right away). Great customer service. I also received my items quicker than expected. I think I've found my new favorite place to shop. "

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded


Dear Customer,

Thank you for taking the time to write your review. We at Zaful really appreciate this.

Best Regards,

Zaful Customer Support”


Rating 10/10
5/5
2017-07-18

Excellent shopping site!

"I had the pleasure of shopping twice on the website and the experience was wonderful. The pieces are exactly as shown, have great prices and a perfect service. They are always ready to take any doubts and I say that it is very worthwhile."

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear Dealimac,

We would like to thank you for your comment about Zaful . We always try our best to please our

customers and offer the best service possible.

Thank you for your valued comment.

Zaful Customer Support”


Rating 8/10
4/5
2017-07-18

Great experience

"I have had a great experience buying from Zaful. I liked what I got the first time so much that I have even placed a second order. I got two bathing suits, a pair of sunglasses, a necklace, and a romper. It did take awhile to come, but I expected that since it was coming from China. I was fine with this since the shipping was free! I ordered bathing suits with many reviews and sized up. These bathing suits are not the best quality in the entire world, but they were incredible for the price. They were also much better than I thought they would be. Everything I ordered was very cute and I liked it very much. I will continue to shop with Zaful. "

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear veronicag,

We would like to thank you for your comment about Zaful . We always try our best to please our

customers and offer the best service possible.


Thank you for your feedback.

Zaful Customer Support”


Rating 10/10
5/5
2017-07-18

Great site!

"I always order my swimsuits from here and they are never poor quality considering the price. I love zaful and highly recommend it to anyone!! Shipping took about a week to arrive which was great considering its coming from a very far distance. No complaints whatsoever, love the website!"

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded


Dear Customer,

We appreciate that you took to the time to write a review.

Thank you,

Zaful Customer Support


Rating 10/10
5/5
2017-07-18

Zaful surprised and impressed

"I had seen many ads for the website Zaful and wasn't sure what to expect from it. I spent some time scrolling through their website and decided to take a chance and order a few items. It takes a couple weeks to get your order but thats because its coming from China (i think its china). Before i received my items, I was impressed with their prices; they are very reasonable. I was also impressed that I got my tracking information within the next day. When my items finally arrived, I was VERY impressed. they came just as they were pictured online and fit me perfectly! the quality of the clothes comes as good as you pay for them. I am already loving my new clothes and can't wait to wear my new swimsuit. Thank you so much Zaful!"

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded


Dear Customer,

We would like to thank you for your comment about Zaful . We always try our best to please our

customers and offer the best service possible.

Thank you for your valued comment.

Zaful Customer Support


Rating 10/10
5/5
2017-07-18

Forever ordering from zaful!

"I never ordered clothing or bathing suits online before zaful, so I was a little skeptical at first. When I ordered my suit, it was shipped in 3 days and arrived within 2 weeks. The suit fit perfectly and matched exactly with their size chart reference. The suit is great quality and super cute-I don't think you could find a more unique suit in stores. I can't wait to show my bathing suit off at the beach. I will definitely be ordering more from zaful in the future!!!"

Rep reply posted Jul-21-2017

A rep from zaful, zaful.com, has responded

“Dear Customer,

We appreciate that you took to the time to write a review.

Thank you,

Zaful Customer Support


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