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"Well, I made the mistake of purchasing a sound card for my computer from this sleazy company in 2003. They sent me a sound card wrapped up in a box, not in a sealed package, whatever, I wanted it, and it worked.
But who would have guessed they have turned into spammers 3 years later!!!! for 2 years i got no spam from them, now I get it almost constantly. Their ISP is as shady as they are, not relevant contact information, violates all ISP standards, very questionable (i am a former ISP employee).
Nonetheless, all requests to unsubscribe have gone unheeded, from sleazy securepayee.com, their sleazy ISP Centric Telecom. You can't even complain to their ISP about them! Not to mention none of the above replies to emails, to sales, support, customerservice, etc.
"I ordered a 512mb memory module from z-buy.com on the 21st, on the 24th I received an email stating that they cancelled my ordered. This is the email I received:
Dear Customer, Thank you for your shipping at Z-BUY.COM However, we have to cancel your order of the KINGSTON 512MB DDR. This item is sold strickly for systems only. No amount will be charged in your account. Any question, please contact our customer service. Sincerely, Z-BUY Customer Service http://www.z-buy.com
First of all, "strickly for systems" makes no sense. I can only assume they mean you have to buy one of their barebones systems at the same time. The problem is that it is not advertised as such. Second, I have a hard time taking any company seriously when they do not even proof read their error messages.
Edit: Since this date I have received the company's newsletter in two of my email boxes. I have tried several times to unsubscribe using the link in the emails as well as emailing customer service directly, none of this has worked. I have recently submitted a complaint to the Michigan Attorney General's office regarding this company's spam."
This review was modified by EViL0nE on August 22 2006 11:21:57 AM
"horrible customer support. they never email you about your purchase. you have to call everyday to keep tabs on it. this is so annoying, at a day and age where email is the standard, a reputible company must keep its customers up to date on when the purchase was made and when it was shipped, this is unexcusable."
"First time purchasing from these folks. Had the mobo I wanted for a good price. Must have gotten the last one in stock, because it disappeared from their site after I ordered, and when it arrived, it had a note on the box that it was not complete. It was missing I/O plate, cables, CD, etc. Called CS, told it would be sent. Hung up expecting never to see it, but to their credit, it arrived FedEx a couple of days later. Board has worked fine for over a month. Good price, good part, made up for their mistake. Can't ask for much more than that."
"I had a terrible experience with this seller. I bought a barebone from them, a good price, but I asked them what kind of condition it was in. They told me, the system is in new condition, it was set up for a system to be used for a seller, and they backed out, open box. So I say good, I order one. I get it in the mail, the case is dented, everything on the inside was disconnected, and the wire for the front led lights and power button were torn. I hook everything up to it, hit the power button, nothing. I reset the CMOS, go through the normal troubleshooting, anyway, bad system. I write them back, he tells me I will get an RMA, I get it then I say, I am not paying for this item to be shipped back, when you sent me a messed up system in the first place, oh no problem they said, we will refund your shipping costs just send it back, and we will get a copy of the reciept and refund it. They send me another system, everything worked great, they did try a little frankenstien job on this one, put a black case side that didn't go with this system, but it worked good. To this day, I have yet to hear from CS on my shipping refund. They are a small, POS hardware store, stay away! "
"A long time ago (1yr+) I ordered from this vendor with no problems. Recently I ordered from this vendor and have not received any information, shipping or otherwise! It has been almost a month! I have tried contacting this vendor by phone and email, with no avail. (the phone just rings). My credit card has not been charged so I guess no one is home.
BUYER BEWARE DO NOT SHOP AT THIS VENDOR!! or at least call to see if you can reach someone first."
"Very disatisfied with this vender, none of their contact email's work, all posted emails on webpage bounced, I could not find their phone numbers either. I tried to contact them because I ordered the wrong motherboard and wanted to exchange it for the one I really wanted. Now I have received the board and I don't want to send it back and have to pay a restocking and mailing fee, so I am forced to keep the board. I will never buy from this vender ever again. I learned my lesson. Before I purchase from now on, I will check to make sure that their is good contact information."
This review was modified by TECH53 on May 25 2005 06:50:50 PM
"Z-buy's RMA Dept came through for me on a item with a minor defect. They replaced a defective ati 9800 256mb video card. The minor defect was interference consisting of very small wavy lines. The lines were small but noticeable. Z-buy's handling of my complaint by replacing the video card made me a satisfied customer. I thought I'd share that here."
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posted Jul-24-2006 
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![Share](javascript:share_rating({"review_body":"I ordered a 512mb memory module from z-buy.com on the 21st, on the 24th I received an email stating that they cancelled my ordered. This is the email I received:<br><br>Dear Customer,<br>Thank you for your shipping at Z-BUY.COM<br>However, we have to cancel your order of the KINGSTON 512MB DDR.<br>This item is sold strickly for systems only.<br>No amount will be charged in your account.<br>Any question, please contact our customer service.<br>Sincerely,<br>Z-BUY Customer Service<br>http:\/\/www.z-buy.com<br><br>First of all, \u0022strickly for systems\u0022 makes no sense. I can only assume they mean you have to buy one of their barebones systems at the same time. The problem is that it is not advertised as such. Second, I have a hard time taking any company seriously when they do not even proof read their error messages.<br><br><br>Edit: Since this date I have received the company\u0027s newsletter in two of my email boxes. I have tried several times to unsubscribe using the link in the emails as well as emailing customer service directly, none of this has worked. I have recently submitted a complaint to the Michigan Attorney General\u0027s office regarding this company\u0027s spam.","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/268412#comment268412","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"EViL0nE","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"horrible customer support. they never email you about your purchase. you have to call everyday to keep tabs on it. this is so annoying, at a day and age where email is the standard, a reputible company must keep its customers up to date on when the purchase was made and when it was shipped, this is unexcusable.","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/245794#comment245794","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"problemss","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast Shipping, Item new in retail box as ad stated.<br>","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/230955#comment230955","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"tonyp12","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"removed the review... I need 50 characters so...... wasn\u0027t a bad purchase I guess.","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/226085#comment226085","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"zornjrb","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"First time purchasing from these folks. Had the mobo I wanted for a good price. Must have gotten the last one in stock, because it disappeared from their site after I ordered, and when it arrived, it had a note on the box that it was not complete. It was missing I\/O plate, cables, CD, etc. Called CS, told it would be sent. Hung up expecting never to see it, but to their credit, it arrived FedEx a couple of days later. Board has worked fine for over a month. Good price, good part, made up for their mistake. Can\u0027t ask for much more than that.","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/221513#comment221513","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"vmtcmt","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had a terrible experience with this seller. I bought a barebone from them, a good price, but I asked them what kind of condition it was in. They told me, the system is in new condition, it was set up for a system to be used for a seller, and they backed out, open box. So I say good, I order one. I get it in the mail, the case is dented, everything on the inside was disconnected, and the wire for the front led lights and power button were torn. I hook everything up to it, hit the power button, nothing. I reset the CMOS, go through the normal troubleshooting, anyway, bad system. I write them back, he tells me I will get an RMA, I get it then I say, I am not paying for this item to be shipped back, when you sent me a messed up system in the first place, oh no problem they said, we will refund your shipping costs just send it back, and we will get a copy of the reciept and refund it. They send me another system, everything worked great, they did try a little frankenstien job on this one, put a black case side that didn\u0027t go with this system, but it worked good. To this day, I have yet to hear from CS on my shipping refund. They are a small, POS hardware store, stay away! ","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/215933#comment215933","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"Quic","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A long time ago (1yr+) I ordered from this vendor with no problems. Recently I ordered from this vendor and have not received any information, shipping or otherwise! It has been almost a month! I have tried contacting this vendor by phone and email, with no avail. (the phone just rings). My credit card has not been charged so I guess no one is home.<br><br>BUYER BEWARE DO NOT SHOP AT THIS VENDOR!! or at least call to see if you can reach someone first.","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/212092#comment212092","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"sammy79","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very disatisfied with this vender, none of their contact email\u0027s work, all posted emails on webpage bounced, I could not find their phone numbers either. I tried to contact them because I ordered the wrong motherboard and wanted to exchange it for the one I really wanted. Now I have received the board and I don\u0027t want to send it back and have to pay a restocking and mailing fee, so I am forced to keep the board. I will never buy from this vender ever again. I learned my lesson. Before I purchase from now on, I will check to make sure that their is good contact information.","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/205650#comment205650","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"TECH53","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Z-buy\u0027s RMA Dept came through for me on a item with a minor defect. They replaced a defective ati 9800 256mb video card. The minor defect was interference consisting of very small wavy lines. The lines were small but noticeable. Z-buy\u0027s handling of my complaint by replacing the video card made me a satisfied customer. I thought I\u0027d share that here.","link":"http:\/\/www.resellerratings.com\/store\/z_buy\/comment\/204899#comment204899","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/z_buy.jpg","store_name":"z-buy","username":"jfinkow","rating":"5"}, "single");){kind=link}
"Well, I made the mistake of purchasing a sound card for my computer from this sleazy company in 2003. They sent me a sound card wrapped up in a box, not in a sealed package, whatever, I wanted it, and it worked.
But who would have guessed they have turned into spammers 3 years later!!!! for 2 years i got no spam from them, now I get it almost constantly. Their ISP is as shady as they are, not relevant contact information, violates all ISP standards, very questionable (i am a former ISP employee).
Nonetheless, all requests to unsubscribe have gone unheeded, from sleazy securepayee.com, their sleazy ISP Centric Telecom. You can't even complain to their ISP about them! Not to mention none of the above replies to emails, to sales, support, customerservice, etc.
Stay away!!!! "