This was definately the most awesome shopping experience i have ever had, even after a lot of problems from my side with bank transfers and delays (I am in South Africa) these guys were very understanding and more than happy to help. The notebook arrived quickly, was shipped the day the money cleared and was received in 4/5 working days. This is better service than I have received from even some local e-retailers. I would highly recommend using BTOTECH.COM for absolutely any purchase. I am reluctant to blow smoke up their rears as often reviews like that seem false, but these guys really are that good. Thanks so much for an incredible shopping experience.

BTOTech is simply an outstanding company to do business with. ASUS laptops are incredible and this is the only place I would consider buying one.  
 
So, if you want a high-end laptop from a reseller who will treat you right, then you have come to the right place. I would not even consider buying another brand and this is the only place to buy ASUS products for me.  
 
You just can't go wrong here!

Placed an order for the Asus W90Vp-A1 laptop(which at the time no one had in stock) LATE monday night and had it in my hands Friday for only $36 in shipping. No problems, great price, would use again. Nice job BTO!  
 
Brian

I ordered an Asus G71G laptop from these guys and have been nothing but happy about the service I received. They were prompt with shipping and prompt to answer my questions. They are very honest and their advice saved me close to $100. If I ever need to buy another laptop I'll be buying it from these guys.

Asus z70Va sent in for some repair and maintenance. BTO really knows their stuff. No one else has the knowledge -- or part access -- to to this job right. Without going into a lot of details, let's just say they really went "above and beyond" with this repair. Not only great work, but they were impeccably honest and fair. Great operation. Communications usually blazing fast.

I am totally amazed by the service that this company provides to their customers. I purchased a laptop from them several years ago that had a problem. Not only did they respond quickly (in less than 5 minutes!) to my e-mails, they repaired my laptop in the same day that they received it! I would highly recommend that anyone interested in buying a quality computer from a company that absolutely stands behind their products to go to BtoTech.com.  
 
In a day and age when most tech support people are out of the country and can barely read from scripts, this company is a gold mine.

This review was modified by its author, joschaff, on 1/26/09 10:47 AM.

Lightning fast response, very helpful, and very professional. I ordered and paid on a Friday, the order was processed Monday, and it was shipped out on Tuesday. It arrived the Monday after with UPS Ground before noon. Would definitely do business with you in the future! I love my Asus G71G-A1!

BtoTech.com is a great company to work with. All questions I had were answered honestly and very quickly. I feel like I got a great product at a great price. The laptop I purchased was customized to meet my needs and shipped very quickly. Next time I plan on buying a laptop, I will not hesitate to start and end my shopping here.

This review was modified by its author, jnweststrate, on 1/13/09 4:41 PM.

This is THE BEST online retailer we have ever bought. The service is extremely fast and professional.  
 
Support email is answered in just hours. The best thing is they have their support forum is which top notch. We think that they are constantly on their computer to answer customer emails and questions.  
 
Thank you for this great company!

As always, great product, great service, great prices, fast shipping. Haven't found a better company to buy systems from...  
 
Jim

I am satisfied with the service provided by BtoTech and would recomend to anyone. I placed an order for laptop on 1st Oct, 2008 and requested them to ship it as soon as possible as I wanted it before 10th and they shipped it on the same day! Thank you BtoTech!

Super computer. Have just gotten it and have been spending a fair bit of time loading programs and updating software and tweaking for my personal use but that is expected with any new purchase. I chose to have XP installed rather than Vista. Much to my surprise when I turned on the thing, low and behold, there was the logon screen with my name on it. I don't use that feature preferring to just turn it on and go...but it showed a certain amount of customer service putting my name in with the upgrade to XP. Could have been a problem though if it had been a gift for someone else. The software needed to get up and running was installed and I was allowed to choose to or not to install the added value software. I had recently had a very bad experience with another company in trying to purchase this computer. This was by far a more superior customer service experience than the other place. This was a gift from my wife and I am loving both of them right now. If this had been our first experience I would have said great puter great price great service...but after what we went thru with our first attempt with another company I would have to put superior in front of puter...price...SERVICE...buy from them again...you bet...recommend to others absolutely.

This review was modified by its author, bigbaloo, on 11/1/08 9:54 AM.

Thank you for the fast turnaround on the new ASUS M50VM-B2. Ordered on Monday the 18th, and received a confirmation call since it was ordered by credit card on Monday the 18th as well. The unit shipped the 19th and arrived at my door on the 21st.  
 
The unit is very good looking and performs very well so far. Thank you again for the service and I would definitely order from BTOTECH again. I’d give the sale and response a 10/10 score.  

Eagerly awaiting my new laptop that I ordered yesterday. Have been asking questions constantly on both the forums and chat, and called when I had trouble with the online order system. Every time I was answered very quickly, with detail from someone who is obviously knowledgeable about the product. I was kind of apprehensive to order from a distributor I had never heard of and I am not very familiar with ASUS, but after several months of research, I kept coming back because of the product and the service. I've probably asked at least 20-30 questions, and all were answered with lightning speed. Can't wait until the computer actually arrives :)

I am from austria (europe), and completely satified with btotech.com !  
 
It was the first time that i've ordered a notebook (ASUS R1E-C1) in USA, thats why i (first) was a bit nervous about the deal. The sales guy took the time to explain everything to me (Taxes, shipping, various other things).  
A very positive point is that every email was answered very quickly. (max. 2 hours or so).  
I was completely surprised about the fast shipping. It took only from Monday to Thuesday, till i could hold the book in my hands.  
 
All in all : great service, excllent product.  
In my opinion we need more shops like this one !