I had very good customer service from this company, very good from start to finish, my laptop arrived in 5 days of ordering this custom monstruo laptop machine.  
 
Will be buying another soon from xVx.

Great laptop computer, very nice looking and fast machine. The xVx logo is very nice aswell. Get a lot of attention from this laptop. It looks like it cost me a lot...and it did..lol

Thank you for the fast monstruo laptop computer, very fast notebook. I paid a a lot for this machine and i got what i paid for. You cant find technology like this on stores, you have get it from boutique builders like xVx. I would buy again after my experience with the company. Thank you very much.

xVx = World Class Products = Only few can afford this kind of quality hand built machines.  
 
A++++++++++  
 
Thank you for this great laptop.

Very good quality laptop, fast and just what i expected. You need a fast machine for anything really, if you just need a fast state of the art laptop computer, this company will make it for you. Had it for over a year, from the looks of it, i will have this baby for about 4 more years!!

I would like to give my entire experience on how and why I went with xVx as my provider of a high end laptop computer. I started looking for a powerful laptop in late December. I went and looked at the typical providers of high end computers, I really wanted to buy a specific brand (wont mention name) but reading a lot of bad reviews about there services kind of got me looking elsewhere. So I started my search for the best out there, including the service a company can offer me. I found many, but not impressed, I accidentally stumble into the xVx website by several searches online, found several people recommending getting an xVx laptop for the prices they offer. Well I went and just looked, the prices were a little bit cheaper than most companies out there, I asked something must be wrong here, I configured my laptop the way I wanted it and voila!! Price was a lot cheaper than expected for the same exact laptop that I have configured on many other sites, including big brand names. Well, me not knowing who xVx is I left the site and continue looking for something else that would make me feel secure in buying. Several days later of still searching (hard work this searching stage I must say) I come by another site that again took me back to the xVx site. I remembered I was there several days ago. This time I went ahead and configure the laptop that I wanted again. Since I been to the xVx site two time in less then a week accidentally by others recommending on forums, I decided to search for more information on xVx before I consider them to provide me a high end laptop. I started searching and found many things on this company, including resellerratings with a lot of reviews done by others, I found out that xVx has been working since 2001 and was one of the companies that helped Intel develop and tested PCI EXPRESS at a time when AGP 8X was the best thing available. Their products have been review by several small online sites and as big as Computer Shopper Magazine, (I must recommend xVx to provide more review systems to more companies as it is a little hard to find reviews online) I found other people who purchased a system from them talking in several online forums and most of them were happy with the their decision. One thing that struck me the most was how much of their customers talk about how great their service is. Well, after finding all this out, I put xVx in my top 5 list. I have visited the site several times now still deciding, one day I went to their site again, and this time decided to talk to an online staff as I had several questions on the laptop that I wanted. To my surprise the response was fast and the person helping me was very knowledgeable, He helped me configure my system and I saved money as he recommend a lower price CPU because the one that I wanted was only about a 3% difference in performance which most likely I would have not felt, but the price was 35% more money than the one he picked… I spent about one hour chatting, and must congratulate xVx on their chat services, that day I did not buy, was very close too. Well, I had xVx in my 1st spot now; they are very close to win my business. I chatted other times after with many of their staff and all of them helped me out with no problems at all. As I came close to my purchase, I decided to contact them by phone, again, very helpful. After months of deciding and saving to buy my dream Monstruo (Monster in English, its what they call their laptop systems) I went with xVx, it had all I wanted, the price was great, the service from them could not be better. All I was hoping that once my laptop arrived to be as I dreamed it would be. Well, after several days of waiting, about 8 days as they custom built your system, it arrived. Must say till this day, I am very happy with my laptops performance as I use it for 3d animation and extensive gaming. I am happy with my well educated purchase, I am also happy that I found this company. Please xVx keep up with the good work and continue providing great powerful systems. As the company continues to grow, remember that the larger the company the worst the detailed service to their clients. Don’t forget it!!!  
 
Thanks to all the xVx staff and mostly thank you for a great MONSTRUO!!!  

My computer works extremely well, fast as told by an xVx staff. I play games and games and more games everyday on my laptop, work fine and does not even lag my games. Best company to work with.

Best laptop i have ever purchased! Very fast on my games, extremely fast. the xVx Monstruo laptop was a great buy. xVx offers one of the best prices on high end systems in the internet. Low prices sometimes equals bad service, not the case with this company. Best customer service i have found so far.

This review was modified by its author, eliforu, on 3/7/08 1:27 AM.

I have had my xVx laptop for a couple of months now, it has work flawless, any game i put in will work with out no problems at all. I spend lots of hours playing WOW and it works great. What helped me alot when i purchased my xVx laptop was the support that i got with the online live chat. Anyone Looking for a gaming laptop? .. xVx can provide you with the gaming laptop of your dreams.

This review was modified by its author, surmer, on 12/31/07 1:12 PM.

I got a laptop from them and i am very happy with the laptop, a very great company. The prices are very good compare to others. I will say this company is like a diamond loss in the sea. If you want a good luxury computer, you have just found it.

This review was modified by its author, silverline18, on 10/29/07 10:59 PM.

I got a Monstruo s400 laptop, so far it works great. xVx is a good company to buy laptops from, they make high end systems designed to push the limit!!  
 
Thanks xVx for your great service and wonderful laptop computer.  
 
If you want to get an xVx system do go right ahead, i bet you will not buy any other brand after you do!

We had problems with our computer from the beginning, although it seems that xVx didn't maintain records on all of our communication. They did respond to each of our requests, working with us over the phone, sending us to links to download testing programs, etc. Initially we reformatted the computer, twice. We subsequently replaced a memory card. Finally we sent the computer to them, and it seems that they fixed it. All this took about 5 months. They generously gave us an upgraded processor with the final fix. I would recommend them if you have a lot of time to commit to problem solving, just in case there is a problem. It would have been much faster if they had just asked us to send the computer back in the first place.

This review was modified by its author, stnicks, on 11/1/07 2:12 PM.

I initially ordered from XvX because they had the best price online for the Compal laptops. The unit I was after had been discontinued and XvX was the only company able to get me a unit. Or so they said. But unfortunately, the "last unit" never came and I was very disappointed. They apologized and offered to refund me or let me have the replacement model at no extra charge if I was willing to wait a few months. The ETA on this new unit was continuously postponed, I was told, by the manufacturer. As the months went by, I grew a little impatient but XvX added little bonuses here and there to keep me happy and...patient. When the unit finally came in, I was given a shipping date but that was delayed too after their QC team found the video card to be defective. I was glad that they caught that before shipping it to me, but frustrated by the seemingly neverending delays. I was again offered a free upgrade on the system to make up for the inconvenience. When the unit was finally ready to ship I asked that a cable be sent with it. After 5 months had elapsed since my original order, i finally received a beautiful laptop! It seemed like a dream machine! And it was....until I realized that whoever did the assembly forgot to connect a cable inside - the top buttons and LEDs were not working. I also realized that the requested cable was not in the box. I called Edgar-Joel and he offered an apology and shipped me a cable overnight. It was important for me to receive the length requested but it wasnt. However, it was a mistake made of goodwill - XvX wanted to surpass my expectations so they sent me a top line longer cable. I didnt need all that extra cable, which just creates clutter, but I recognize their effort to go beyond customer expectations. As for the unconnected cable inside, I felt uneasy about doing this. Edgar offered to guide me over the phone, and even had a technician send pictures of the procedure. This was appreciated because although i didnt feel at ease in doing this, I didnt want to go thru the hassle of shipping it back and waiting again...besides, I learned something by doing it myself!  
 
All in all, I would say that XvX are a bit "distracted" (based on MY experience) but that they do take responsibility for their mistake, recognize that the customer is #1, and definitely make up for their errors. I am glad I was patient, and am very satisfied with all the free upgrades I was given. Thank you Edgar-Joel and XvX.

Ok, I have bought many computers in my years, I have worked with very  
big companies and small ones, and I have to say that xVx really blew  
my mind. The service I got from this company is outstanding, I cant  
believe how they treat their customers, any problem you might have as  
little at it is, they will help you out in anyway they can so in the  
end you would be happy as a customer, you cant really say that about  
many companies these days. My xVx Monstruo laptop is a very nice fast  
machine. Works perfect, had several support questions and was happy  
that they could speak English over at their support dept.; I have  
called other large companies for support and never understood them as  
they were in a different country... Anyways, if you are reading this  
right now, I would imagine you are doing the same thing I did before I  
purchased my system (Research)...I was doing my research and I  
concluded that xVx was the way to go for my high end needs.. Best  
prices with I have to say, BEST SERVICE than any other computer  
company around. I own a medium size company and needed high end  
laptops, I needed to purchase a few dozens, xVx won my business from  
the start...I would continue buying more systems in the next months as  
we still need to replace several more of our antique  
computers.....Thanks xVx for your hard work in helping me and my  
company get the best of the best!!!!

This review was modified by its author, jack15, on 6/30/07 10:19 PM.

I bought the Monstreuo-m A780 primarily for extreme gaming, working with photography, graphics and video editing. I have not been disappointed at all. I've played FEAR, OBLIVION, Tomb Raider Legend, and others with max anti-aliasing and had no problems whatsoever. The service I received was excellent and great communication throughout the ordering process. Dual nVidia go-7950 GTX in SLI mode perform OUTSTANDING!!! Raid-0 dual 7200rpm 100G drives provide the high performance I needed.  
I searched every laptop supplier for about a month befored buying from xVx. Even Alienware did not have a laptop with this performance and same configuration. This laptop ROCKS! This is the ultimate multi-media laptop. The 20" 1680 x 1050 monitor provides exceptional clarity, color, contrast and brightness. No ghosts even at high frame rates and fast action. The only drawback is the glare from the screen when there is bright light like a window behind me. I'll upgrade to a better monitor if someone ever makes a better anti-glare 20". The detail this monitor provides is incredible and NO DEAD PIXELS!!! I've not been able to find a better laptop monitor at any price. xVx even provided me with a backpack for this 20" bad boy at no extra charge. I couldn't find the backpack anywhere to fit a 20" laptop. Don't buy a computer until you check out xVx.  
Thanks xVx!!!!!!!!!!! No one else even comes close!!!