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"I ordered a red Nintendo ds lite with five games for my six year old boy. It took 3 weeks to arrive and when it did it was the wrong colour ds and two of the games were wrong I have emailed them twice and still no reply I am seriously not happy with this and I suggest not even placing a order with them I will never order from them again. my son was very upset."
"I ordered a ps3 controller Delivery was fast but found out the controller was a fake and also had scratches on it, I've emailed them several times for a refund still have not had a reply!"
"I got two dance dance revolution mats. The price and shipping went fine but one of the mats was the mat shown in the picture that I ordered, and the other was a hideous mat for some other game with a creepy character on it and it pissed me off so bad. It was not what I ordered. I don't even know if it works for DDR. Anyways beware because you might not get what it shows you. "
"First off, I´d like to mention that I live in Germany and therefore shipping form the US takes some time and (normally) is expensive!I ordered some items from vpgames.com that were temporarely out of stock. When they got restock almost 30 days have passed, which was NOT the fault of the shop. After another 15 days I had to inform PAYPAL as I only have 45 day to open a conflict. I DID NOT WANT TO DO THIS AS I STILL TRUSTED VPGAMES, but the PAYPAL rules forced me to do this! Another 2 days later the items arrived at my house. I am so sorry that I opened a conflict at PAYPAL :(THE BEST THING ABOUT VPGAMES IS THAT EVEN INTERNATIONAL AIR MAIL SHIPPING IS FREE OF CHARGE. Thank you!"
"vp games is awesome, so cheap and I got a high quality product!"
"Horrible service, and total rip off. Took my money, never shipped anything, won't reply to emails (other than robot auto-response). Cannot check order status online, can't leave seller feedback on their website (so it only lists satisfied customers, as well as saying that I gave them a favorable review already).Total scam, all I want is the product I ordered or a full refund. Both are doubtful."
"I would like to highly recommend vpgames.com for anything you need, they have good condition items you need for any system or system related. I would by far order something else from them in a heart-beat! Also there reps are super nice and helpful if something went wrong give them a call! "
"Timely delivery, great price!"
"I loved my purchase. It was just exactly what I needed for my Nintendo 64. Thank you so much!"
"I found VP Games by accident when I was searching for a DS shell for my son's DS lite. I found there site while searching and all I have to say is WOW there prices are so cheap. Instead of fixing one of my DS's for $70.00 at the repair shop down the street. I fixed three of my DS's for less than that. If you need parts for just about anything. visit VPgames.com and I promise there prices can not be beat. The only thing that I did not like is the customer service could not take orders over the phone. All orders must be taken online on there website."
"Before buying from VPGames.com, I read a review that said they list items on their website that they don't even have and then cancel your order after they get your money, but I still went ahead and ordered from them using Paypal since Paypal has buyer protection. It turns out that review was correct.I bought an item that they had listed on their website and paid through Paypal. VPgames took my money and then the next day cancelled my order. They said I would receive a refund within 24 hours. I waited 3 days and never got a refund or a response from their customer service department. Now I've been forced to open a dispute with Paypal to get my money back.This is the last time I ever order from a small-time, no-name online retailer like VPgames."
"LOUSY Customer service. Took weeks to actually get my order and then it was not what I ordered. Do NOT order from this online company unless you enjoy paying for something you didn't order. Sent multiple e-mails no response from VP Games."
"I ordered two Dance Dance Revolution Matts for my neice's Nintendo Wii game and they didn't work. I sent 5 e-mails, called there direct lines daily for over two weeks both the direct line and the 800 number, left messages. I only received one e-mail response that they were willing to work with me, but they never responded again. Don't order from them as you will loose your money."
"VP Games is okay. I bought the Swap Magic 3 for the PS2 and it works perfectly. It kinda took too long for them to deliver the product (their warehouse is in California and I live in New York). But I like them. Swap Magic 3 works just as advertised and I would definitely recommended it."
"I will not buy from VP Games and will encourage you not to buy from them. I bought this PS2 Slim Swap Magic Import Game Enabler v3.8: 2 Disc Set with Flip-Top Cover from them and they send me 2 CD instead of one dvd and one cd. Secondly those two cd don't work to play my backup games. After waiting for 3 weeks, I received my DVD and it also turned out not to play backupd PS2 games. I sent back everything to them and asked them to refund my money. 3 weeks passed by after they received the return and did not refund my money or reply back to me. I had to call my bank and filed a dispute against VP Games. Please don't buy from them unless you want go through this hassle. They don't pick up the phone and they don't reply to your email. They will rip you off "
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