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14 reviews 
posted Jul-13-2011 “Dear Customer
This is Vponsale.
Thanks for leaving your review here. You are so kind to share the good news!You could recommend us to your friends.
Vponsale: bridals' professional online store.
http://www.vponsale.com/about_us.html
Thanks a lot. Have a nice day!
Regards
VponsaleEmily”
posted Jul-10-2011 “Dear Customer
This is Vponsale.
Thanks for leaving your review here. You are so kind to share the good news!
Vponsale: bridals' professional online store.
http://www.vponsale.com/about_us.html
Thanks a lot. Have a nice day!
Regards
VponsaleEmily”
posted Jul-04-2011 “Dear abender
This is Vponsale.Thanks for leaving your review here. You are so kind to share the good news!
Vponsale: bridals' professional online store.
http://www.vponsale.com/about_us.html
Thanks a lot. Have a nice day!
Regards
VponsaleEmily”
posted Jun-29-2011 “Dear whydidibother
Thanks for leaving your review here. Sorry again for your disappointment. And we have received your paypal account, will refund you. Plz check your account.
Vponsale: bridals' professional online store. http://www.vponsale.com/contact_us.html
Should you need more help, send an email to Customer Service Team plz, they will get back to you as soon as possible. Thank you for your patience. Have a great day!!!
Regards
VponsaleEmily”
posted Jun-29-2011 “Dear Huchimama
Thanks for leaving your review here. Sorry again for your disappointment. And we have informed our Customer Service Team to contact you by the email. Hope you can offer us some information match your order number. We do want help to solve your problem asap.
Vponsale: bridals' professional online store. http://www.vponsale.com/contact_us.html
Should you need more help, send an email to Customer Service Team plz, they will get back to you as soon as possible. Thank you for your patience. Have a great day!!!
Regards
VponsaleEmily”
posted Jun-22-2011 “Dear LuFu12
Thanks for leaving your review here. Sorry again for your disappointment. You said that the dress you received was wrong color, wrong style and wrong size. Would you mind to send us some photos to show the problem you mentioned? And our Customer Service Team has contacted you. Wait for your reply. Hope to solve your problem asap.
Vponsale: bridals' professional online store. All products are set to be shipped by world's most reliable shipping company after strict product inspection.
http://www.vponsale.com/contact_us.html
Should you need more help, send an email to Customer Service Team plz, they will get back to you as soon as possible. Thank you for your patience. Have a great day!!!
Regards
VponsaleEmily”
posted Jun-22-2011 “Dear Theresaw
Thanks for leaving your review here. Sorry for your disappointment. About your order, we have got informations from the factory,we will ship your dress next week to let you receive it on time.
Vponsale: bridals' professional online store. All products are set to be shipped by world's most reliable shipping company after strict product inspection.
http://www.vponsale.com/contact_us.html
Should you need more help, send an email to Customer Service Team plz, they will get back to you as soon as possible. Thank you for your patience. Have a great day!!!
Service Time(Monday - Saturday^_^):
GMT 1:00 AM - 9:30 AM
EST 9:00 PM - 5:30 AM
CST 8:00 PM - 4:30 AM
MST 7:00 PM - 3:30 AM
PST 6:00 PM - 2:30 AM
Regards
VponsaleEmily”
posted Jun-22-2011 “Dear Skein
Thanks for leaving your review here. Sorry for your disappointment. And our Customer Service Team told that you have run into agreement, we have help you cancel the order and refund you. Could you check your account plz.
Vponsale: bridals' professional online store. All products are set to be shipped by world's most reliable shipping company after strict product inspection.
http://www.vponsale.com/contact_us.html
If you have any questions you can contact us with mail or live support which is on the lower right of the page..
Service Time(Monday - Saturday^_^):
GMT 1:00 AM - 9:30 AM
EST 9:00 PM - 5:30 AM
CST 8:00 PM - 4:30 AM
MST 7:00 PM - 3:30 AM
PST 6:00 PM - 2:30 AM,
Regards
VponsaleEmily”
posted Jun-15-2011 “Dear JillCT
This is Vponsale.
Thanks for leaving feedback here. Sorry again for your disappointment. We have checked about your order, and the logistics department have have made a wrong package. We are so sorry, plz accept our apologize, and we have informed our Customer Service Team to contact to you with the details. Hope to solve your problem asap.
Should you need more help, send an email to Customer Service Team plz, they will get back to you as soon as possible. Thank you for your patience. Have a great day!!!
Regards,
Vponsale.com”
posted Jun-12-2011 “Dear Customer
This is Vponsale.
Thanks for leaving feedback here. Sorry again for your disappointment. We have shipped your dress by UPS if your order number 16148 is correct. And the tracking number is 1ZW2V636044799183. You can follow this website to check about the package.
http://www.ups.com/tracking/tracking.html
Should you need more help, send an email to Customer Service Team plz, they will get back to you as soon as possible. Thank you for your patience. Have a great day!!!
Regards,
Vponsale.com”
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![Share](javascript:share_rating({"review_body":"vponsale exceeded all expectations! Like many on this website, I was skeptical and worried that the invitations wouldn\u0027t come out right, but they are BEAUTIFUL! customer support responded to me no less than 7 times to make changes to my order (I was very particular!) and they delivered in such a timely manner. Thank you for making this process so smooth :)","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/803359#comment803359","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"Sasha24","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very pleased with my invitations. I was nervous ordering them, but customer support put my mind at ease. They were able to do everything I asked for and were curtious and ready to help. When I recieved the invitations, they were exactly what I had ordered. Even the color was perfect. I would definatly order from this company again. Thanks! Angie","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/799045#comment799045","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"abender","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I recived my 3 bridesmaids dress yesterday, as stated on the emails recived from you after i have sent 2 emails, i must say you always return my question by email within a couple of days. <br>The dresses are ok, apart from they looked ruff and the pleating dose not connect in the right place on 2 of the three dresses, also the lace work on the dresses are ruff and not cut out in some places. <br>I am disopointed in the lack of finish, i will not be returning the dresses as i have no time before the wedding, and i will end up with no dresses rather than badly put together dresses, this is the first and last time i shall order with you. i shall keep with my other hong kong based dress makers Light in the box, which is fab, there dresses are finished with care and love, and the bridesmaid dresses from them make yours look ruff and hurried. I want a discount for the wait and the condition of the finished dresses, or i shall ask paypal to refund all money paid due to the standard of finish.<br><br>Ok i am back after being asked to say what has happened.....<br>I wish to thank this vpron for there help, they have refunded me \u00a3125 of my !85.00 order. (i am very happy with this as one dress was great apart from the laceing). they HAVE replyed to all my emails and always been most helpfull with the problems as above stated.<br>money was paid into my paypal account with in days of the agreement amount. BUT this does not alter the fact that there was problems in the first place! I can not tell everyone on here how great there custermer service has been. BUT there is clearly problems with this company. I feel they would be great if they tried harder. and looked at maybe better staff in the factories and a uk contact to deal with uk orders, the same with the other counties they cater for. Its great to have a cheap dress outlet, but if the problems that are found to be had can not be sorted then the bad reviews will continue. I would pay more (and have done) for a better service and complete and to spec order, as i bet would many on here .............. so thank you for your help.","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/789544#comment789544","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"whydidibother","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hie. I ordered a prom dress for my daughter on friday 17 june. According to your website you send the customer a confirmation email in 12 to 24hrs. Surprisingly i have received nothing. Pliz contact me on my email maitadi@rocketmail.com. My daughters prom is next week. Am nervous now after reading all these reviews about your company. Waiting fo yo response. Thank you. How come you are always offline fo a chat and also your telephone number goes to voice mail all the tym?","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/788832#comment788832","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"Huchimama","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I strongly recommend that you do not use vponsale to buy a dress!I ordered my dress at the beginning of April 2011, i emailed the company on a number of occasions to ask on the arrival of my dress and they said that they would put a rush order on it. I recieved my dress this morning on the 20th june 2011, the dress was the wrong size, wrong colour, wrong style and the stiching and detail was very poorly made! when i say poorly made i mean very poor. It came rolled up in a plastic bag cellotaped together and when i opened it, it was very creased.<br>I shall be contacting the company later on today for a FULL refund and i shall let you know how i get on!","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/788389#comment788389","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"LuFu12","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I too am struggling to get a response from vponsale. I have emailed them twice and tried to chat online but been totally ignored. I placed an order at beginning of May for four bridesmaids dresses. I received an email saying they would be here by 10th June and to date I haven\u0027t received a thing. Not even an email to explain why they\u0027re not here. Steer clear of this company. I am now having to look elsewhere to get dresses.","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/788328#comment788328","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"Theresaw","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Dear Vponsale,<br> i\u0027ve ordered a prom dress from you the money was immediately taken from my account. I have had no order conformation or delivery in 3 weeks. I am unable to contact you by any of your methods e.g online live chat as you were always off line, by phone which you did not return any of my calls or email where i have no reply from you whats so ever!! Prom is fast approaching aand you are impossible to contact. I have only just researched your reviews and now extremely concerned after looking at these dreadful reviews. HAVE YOU STOLEN MY MONEY!!!!!","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/786243#comment786243","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"Skein","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"SOMEONE NEEDS TO CONTACT ME RIGHT AWAY - THE PHONE NUMBER ON YOUR WEBSITE DOES NOT WORK. MY WEDDING IS 30 DAYS AWAY AND 6 OF MY BRIDEMAIDS HAVE NOT RECEIVED THEIR DRESSES!!!!! MY EMAIL IS JILLCTROMANS@GMAIL.COM - I CAN PROVIDE ALL THEIR ORDER NUMBERS. THEY ALL ORDERED IN APRIL\/MAY.<br><br>ALSO, I UNDERSTAND THAT YOU ARE IN HONG KONG - I WORK IN THE PUBLISHING INDUSTRY AND WORK WITH PEOPLE IN HONG KONG EVERY SINGLE DAY. WHEN THERE IS A PROBLEM, YOU DONT LEAVE WORK FOR THE DAY, YOU FIGURE OUT THE SOLUTION, WORK ON CUSTOMER SERVICE AND THEN GO HOME. YOU CAN\u0027T LEAVE PEOPLE STRANDED ON THE MOST IMPORTANT DAY OF THEIR LIVES.<br><br>Customer service should be your top priority, and when I chose this company to make the dresses for my Bridesmaids, I was trusting in the fact that it would be done right. There weren\u0027t many reviews out there, but if I had seen the poor reviews and horrible service, I would have never put the most important girls in my life through this.<br><br>I am literally crying I am so upset about this.<br><br>?*UPDATE* Okay, now I am trying to be calm, and trust me, considering the circumstances, this is calm. Another one of my bridesmaids just got her dress today. (The dress was supposed to be tea-length and navy) She received a FLOOR length RED dress. I am having all my bridemaids cancel their orders and I certainly expect them ALL to get fully refunded. I will now have to search for a dress that will work for all 7 girls in less than a month. Thank you for RUINING MY WEDDING.","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/782834#comment782834","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"JillCT","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is the worst experience I have ever had!! My best friend is getting married, I\u0027m a bridesmaid. I ordered my dress, these people took my money and now I have no dress, no money and I can\u0027t get in touch with them to find out what\u0027s going on. They do not return my phone calls, nor do they respond to my emails. DO NOT USE THESE PEOPLE!!!!<br><br>Wonder why it took getting a poor rating on this site to get a response from them? When I get my dress, I\u0027ll comment on the fit and quality.","link":"http:\/\/www.resellerratings.com\/store\/vponsale\/comment\/781493#comment781493","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vponsale.jpg","store_name":"vponsale","username":"disgruntledperson","rating":"1"}, "single");){kind=link}
"Lovely! Lovely! Lovely!
I bought it for a wedding in white!
It was a little highlight for the other guests!
Thanks Vponsale!!!
"