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118 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/refurbdepot","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","store_rating":"2.17","total_reviews":"118"}, "store");)
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![Share](javascript:share_rating({"review_body":"I\u0027m going to stick my neck out here and say that my first shopping experience with this company was very good. It was not great but very good. My shipment was delayed slightly, but I plan ahead unlike others I have read here. Sometimes you have to realize the fact that you are dealing with a real person and not a machine. When my order was processing after a few days I called and asked if my item was delayed by a shortage. They told me it was out of stock but would ship in 3 days. After that my order did in fact ship and I received exactly what I paid for. The company did not bill my card until the day it shipped. I tend to believe most shoppers will rant and rave about poor shopping experiences than take the time to rave about great shopping experiences. If you are buying \u0022used\u0022 equipment from a retailer, you should plan ahead and expect delays and other mistakes. It\u0027s only human.","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/554652#comment554652","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"edetech","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is the first time ordering from Refurb Depot and I was very pleased with everything it didn\u0027t take long to arrive and everything was what I expected I would highly recommend Refurb Depot to others.","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/550384#comment550384","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"folkersbob","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am and have been in the past happy with all my purchases with RefurbDepot.com. I took the Ground shipping option and had expected for it take a couple weeks to ship and I had it within 2 days. Excellent buys and I have always gotten what was promised to me.","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/549485#comment549485","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"jrrmason","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a wii console from refurb depot and I called them to make sure they had it in stock and the lady I talked to was very nice and assured me that they had it and it would work. I got it 11 days after I ordered it and it looked brand new and it works great. I am very happy with my product and the customer service. I wouldn\u0027t hesitate to order from them again.","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/546740#comment546740","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"antiquerose","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It is now 2\/1\/10 and I still have no 32g ipod touch , or a refund . E-mails go unanswered , voive mails go unreturned and when I do get someone on the phone saying they are rude is putting it nice. So my son still does not have his Christmas gift. If you buy from this site just hope your stuff works because trying to return your item does not. So far 60 days into it and still nothing.","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/537181#comment537181","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"runwaydave","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very nice transaction. Item as described. Works well.","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/530088#comment530088","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"jfsusi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I should have read the reviews before being duped myself! I placed an order for a Samsung DVD camcorder on 11\/12, 11\/18 It was still \u0022in process\u0022 so I sent them an email- my response was that it was a popular item and mine would ship as soon as they got another order- any day now... here it is 12\/1, 2 emails and no response later no shipment- still \u0022in process\u0022. Such a waste of time and energy, don\u0027t be duped by the low prices, they don\u0027t have any! I\u0027ll never waste my time again with these idiots!","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/518417#comment518417","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"mollym2","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a 50\u0022 plasma from this vendor and overall it was a great experience. The delivery was excellent, the price was really good and the buying experience was easy. I will definitely buy from this vendor again, had a issue with FeDex whaica was taken care, Thanks Marlene for going that extra step for me.<br>","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/516150#comment516150","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"handleyjudy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"REFURB DEPOT HAS TERRIBLE CUSTOMER SERVICE! I bought an XBOX 360 Premium from them and after 3 months it didn\u0027t work. They gave me an RMA and I sent it back and they said they would replace it. It is now over a month and everytime I call they say they have none in stock. I\u0027ve asked for a FULL refund if they cannot supply me with the product, they wanted to charge me a 15% restocking fee. They keep on giving me the runaround and I still don\u0027t have my refund or my XBOX!!!! DO NOT USE THIS COMPANY!","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/500697#comment500697","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"kshannon","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Absolute worst retailer I have ever dealt with. I ordered 2 Samsung video recorders on the 10th and did not ship until the 18th. I paid for 2nd day air as I wanted the video recorders on the 12th. They never notified me it would arrive 9 days late. They then shipped it GROUND after I paid for the 2nd day air. I wanted to return them unopened as I didn\u0027t need them anymore cause they came so much later than expected. They were then rude and only agreed to give me back 85% of my purchase price. I still have not received the refund and it has been 16 days since they received my RMA. They are rude and extremely unprofessional. The customer service rep told me to \u0022have a nice life\u0022 at the end of the call!!!!! They deserve to never make another sale again.","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/497795#comment497795","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"quickslvr580","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"on July 6th, 2009 I bought a Refurbished halo edition xbox 360. Refurbdepot states on their website that all merchandise is texted, cleaned, etc etc etc.<br>The xbox arrived and out-of-the box the 360 DID NOT WORKED.<br>I sent it back to them and its been MORE THAN A MONTH and I havent received a replacement yet.<br>Do not believe their website, it says that you will contact you after 7-10 days, its a lie. I have to call them myself MANY TIMES and they say the same thing to every customer \u0022in a couple of days well get more info on your order\u0022 or \u0022wait til the end of this week for more info\u0022. Its really frustating.<br>Refurbdepot is Disgusting, do not waste your time and money, because if you request for a refund, they will take 15% fee as a restocking fee. I seriously think thats how they make their money.<br>","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/491738#comment491738","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"aarzak","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"RefurbDepot.com sold me a NEW TV that couldn\u0027t be repaired.<br><br><br>I bought an LCD-TV from them and contrary to what their name suggests they didn\u0027t refurbish it, NOR EVEN TEST IT. And they didn\u0027t call the manufacturer, give them the model number and serial number to find out what the history of the problem was. And the manufacturer denied me any warrantee. It was only after filing a complaint with the local TV consumer reporter that the manufacturer reversed themselves and gave me a guarantee. Being unable to repair the set, they gave me a full refund.<br><br>But, refurbdepot.com has a return policy only after I would loose the shipping charge both ways and a 15% restocking fee which in my case would have totaled $271.89 and all of this because refurbdepot.com didn\u0027t do due diligence.<br><br>This disaster went on for almost 5 months and cost me hundreds of dollars worth of my time to straighten out. ","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/491230#comment491230","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"kdt15","rating":null}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered an i PAQ on 4th of july a month ago,and I called them several times .Untill now even has not shipped, they said oh, we run out we will send for you next week, I am worry even for my refund . Their price is less but never cheaper price is without a reason.I am calling them everyday without any result.","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/487190#comment487190","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"mmkkcc","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered 2 refurbished XBOX 360 Elites for my son\u0027s birthdays. Received both next day. In one week one unit ceased to function (red ring of death). Returned it 7\/1\/09, they received it 7\/2\/09 & were to ship a replacement within 7-10 days. As of 7\/24\/09, nothing. They keep telling me the are out but replacements should be in \u0022in a couple of days\u0022. Not sure what they\u0027re warranty is really worth if they can\u0027t replace the defective units they sell. Won\u0027t be doing business with them ever again!","link":"http:\/\/www.resellerratings.com\/store\/refurbdepot\/review\/483738#comment483738","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/refurbdepot.jpg","store_name":"Refurb Depot","username":"pamom","rating":"1"}, "single");){kind=link}
"I ordered a Cannon EOS Digital camera body on Jun 23 and received it via UPS regular shipment the next morning, Jun 24. Thank you for the fast service."