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  • Rating 8.90/10 370 reviews

    8.90 / 100
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    overstockdigital.com is a merchant member
    overstockdigital.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • overstockdigital.com contact information

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    • option not available Visa / Mastercard
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    • option not available UPS Ground
    • option not available Priority Next Day
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    • option not available International
    • option not available 2-3 Day Delivery

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  • Review profile

    Product & services pricing Rating 9.54/10 9.54/10
    Chance of future purchase: Rating 9.05/10 9.05/10
    Shipping & packaging: Rating 9.46/10 9.46/10
    Customer service: Rating 9.23/10 9.23/10
    Return/Replacement policy: Rating 9.46/10 9.46/10

All 370 Customer Reviews

Rating 6/10
3/5
modified review posted

"Sorry to Disagree here with Folks, I ordered a Nikon Lense on-line and it stated Item "Usually Ships in 1-2 days" the day after I ordered it I got an E-mail to "Verify Order" I called the number got transferred to John, he immediately asked me why I didn't purchase the US version instead of the Overseas Version, I mentioned it was going to Colombia and he mentioned One used glass and one used Plastic, Nikon had no Idea what they meant. And when I called back to confirm the Item I had ordered I was told it was out of stock. I got upset and asked John why Did the website state it was in stock and he got downright Nasty, he Stated "Go to the site right now, I DARE you to find where it says it's in stock, in fact I will give you a $200.00 credit if you find it, I dare you". I of course looked and he was right, it doesn't say it's in stock but as a seasoned Buyer I assumed "Ships in 1-2 days" meant it's in Stock, and if it's out of stock it says so. John Sneered at me and Stated" I don't like when people Lie to Me".
I received a call from Kevin (Supervisor) at Overstock Digital, he did go out of his way try to correct situation and was genuinely sorry for the problem. The call was triggered by this negative review, In fairness I am altering the overall rating to Neutral since Kevin was very outstanding but I cannot in good consciousness give them 5 stars.
"




Rating 10/10
5/5
modified review posted

"Customer service agent was very helpful in explaining camera package and recommending upgrades that were worth buying."

modified review Rep reply posted Jan-02-2014

overstockdigital, overstockdigital.com rep has responded

“sfbay94115,



Thank you for your kind words we are glad to help





OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"good customer service pricing is competative, customer service rep was very halpful in setting me up with additional product."

modified review Rep reply posted Jan-02-2014

overstockdigital, overstockdigital.com rep has responded

“stlcolon,



Thank you for your kind words we are glad to help





OVERSTOCKDIGITAL.COM”


Rating 8/10
4/5
modified review posted

"Price was competitive, service was good, I was put on hold for little to long. happy holidays and happy new year"

modified review Rep reply posted Jan-02-2014

overstockdigital, overstockdigital.com rep has responded

“broomfield,



Thank you for your kind words we are glad to help





OVERSTOCKDIGITAL.COM””


Rating 10/10
5/5
modified review posted

"Excellentcustomer service. Would definitely recommend. Very helpful"

modified review Rep reply posted Dec-30-2013

overstockdigital, overstockdigital.com rep has responded

“Sandy1326,



Thank you for your kind words we are glad to help





OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"Good customer service, very helpful. I enjoyed purchasing from this company."

modified review Rep reply posted Dec-30-2013

overstockdigital, overstockdigital.com rep has responded

“emilyjohnke,



Thank you for your kind words we are glad to help





OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"Excellent WSEB Site and great customer service via phone.
Great deals and good discounts.
"

modified review Rep reply posted Dec-30-2013

overstockdigital, overstockdigital.com rep has responded

“BernardDack,



Thank you for your kind words we are glad to help





OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"This company had the absolutely lowest price around for the Nikon L820 camera I had been pricing for a couple of months and they provided me with fantastic customer service. I highly recommend them and will be doing future business with them!"

modified review Rep reply posted Dec-23-2013

overstockdigital, overstockdigital.com rep has responded

“LindaTrzybinski,



Thank you for your kind words we are glad to help





OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"The price was better than any other site on the point and shoot camera I wanted for a gift for my wife. There was a problem with the color choice of my camera.The color was discontinued by the manufacturer. I had to call customer service. The problem was handled with excellent care and assistance! I would highly recommend this company. I am also ready to make a purchase on a pro video camera and will come back here for it."

modified review Rep reply posted Dec-22-2013

overstockdigital, overstockdigital.com rep has responded

“Bill-DE,



Thank you for your kind words we are glad to help





OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"Ordered COOLPIX L820 camera. Great camera and great customer service."

modified review Rep reply posted Dec-19-2013

overstockdigital, overstockdigital.com rep has responded

“tbjake,



Thank you for your kind words we are glad to help






OVERSTOCKDIGITAL.COM””


Rating 10/10
5/5
modified review posted

"Great customer service, fast order delivery."

modified review Rep reply posted Dec-19-2013

overstockdigital, overstockdigital.com rep has responded

“bmdean97,



Thank you for your kind words we are glad to help






OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"Good customer service. Excellent price for camera ordered."

+ Read user comments
modified review Rep reply posted Dec-16-2013

overstockdigital, overstockdigital.com rep has responded

“Emeigh,



Thank you for your kind words we are glad to help






OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"Very good service, great price and David was very helpful."

modified review Rep reply posted Dec-16-2013

overstockdigital, overstockdigital.com rep has responded

“mestarr,



Thank you for your kind words we are glad to help






OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"appreciate the customer service and the fast delivery"

modified review Rep reply posted Dec-16-2013

overstockdigital, overstockdigital.com rep has responded

“anthipa,



Thank you for your kind words we are glad to help






OVERSTOCKDIGITAL.COM”


Rating 10/10
5/5
modified review posted

"Great customer service. Very nice over the phone. Love them!"

modified review Rep reply posted Dec-16-2013

overstockdigital, overstockdigital.com rep has responded

“Rowlandkaylee,



Thank you for your kind words we are glad to help






OVERSTOCKDIGITAL.COM”