36,455 stores
1,205,475 reviews
6596 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
395 reviews 
Share your shopping experience,
write a review!
Follow us & win cool gear: 
Rating
Store Info
Full Rating Profile
Visa / Mastercard
American Express
Discover
COD
Wire Transfer
UPS Ground
2-3 Day Delivery
RMA Required
posted May-14-2012 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I recently order 2 products and when I received my package one was missing. I immediately contact customer service and my problem was resolve. My missing item will be shipped. Great customer service.","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1539824#comment1539824","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"carmen84901963","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received the incorrect cable but tech support and customer service were extremely helpful and sent me out the correct one. Very happy with the service, would buy from again.","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1539716#comment1539716","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"tarcastin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My experience with online technical support was outstanding. The reason it was outstanding was Khalid S. He was brilliant and patient in helping me sort out a driver problem for my drawing tablet. I LOVE my tablet and I LOVE Monoprice. I would recommend your products and your company and especially Khalid S. in a heartbeat. Thanks so very much. Jennet Inglis.","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1536594#comment1536594","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"JennetInglis","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Refused to cancel an order that was less than 12 hours old and had not be picked or shipped yet. Did offer RMA, but would not refund shipping ","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1534468#comment1534468","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"bsplhcb","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Terrific store and a real game changer for the whole business of buying cables. This used to be the item for which you really got skinned. Not anymore. Monoprice is not just about getting a low price -- you know you\u0027ll get a quality item. Amazon has jumped into this business too, but Monoprice still tends to give me better value.","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1534130#comment1534130","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"arthurj","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Monoprice is my first choice when looking for electronics accessories or cables. They have good quality products that are priced very reasonable. Monoprice also has excellent customer service and their shippingis really fast.","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1528084#comment1528084","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"warrenjmeyer ","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great Seller, I was in a bind and needed my order to be ready for pickup the next day and what do you know they did it. Thank you guys. ","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1526456#comment1526456","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"nimanavidi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a number of cables, power supplies, and adapters over the past two years. In every case the items are as described, the orders processed the same day, and the low cost overnight delivery option is a very nice bonus feature.<br><br>They have a lifetime warranty on cables and when a USB extender proved unreliable in my application, they promptly replaced it. The replacement had the same intermittent problem with the \u0022A\u0022 plug (not a manufacturing defect per se, but just not able to maintain a tight connection on a particular piece of equipment). They have a different cable series that I know does work and they agreed to give me credit toward the higher priced cable.<br><br>So, great prices, a very broad range of products, fast shipping and a world class customer service\/RMA process. I recommend them highly.<br>","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1525410#comment1525410","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"cpc925","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased my 4th iPhone charger on 3\/11\/12. The connector fell to pieces this past weekend 5\/5\/12. It is a Monoprice branded item. I did the customer service live chat and problem was solved on the spot. They are sending me out a new item today! Couldn\u0027t be happier. No need to return the old one, which made me happy since it was an item under $10. Didn\u0027t want to spend $$$ to return the defective one. Emailed the CS rep a photo, and he took care of it right away!!!","link":"http:\/\/www.resellerratings.com\/store\/monoprice\/comment\/1525236#comment1525236","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/monoprice.jpg","store_name":"monoprice.com","username":"TeriAllen","rating":"5"}, "single");){kind=link}
"We've been using Monoprice for several years and have always been happy with the speedy delivery and competitive prices. On our last order a piece was damaged. When I called monoprice's customer support I was amazed that I didn't have to go through voice automated/computer choices that are always a pain to use. I was also impressed at how they handled the situation. They are mailing me a new product to exchange and they emailed me a return to postage from ups so I don't have to pay anything. A true test of a company is not always when the times are good but when problems arise and the monoprice customer service team (Diedre to be exact) stepped up to the plate and hit a home run."