monoprice.com Reviews - page 4 - monoprice.com/ Ratings at ResellerRatings

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monoprice.com/

Consumer Electronics

Rating 9.44/10 4,357 reviews

9.44/100
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All Customer Reviews (4,404)


Rating 10/10 5/5
modified review posted May-03-2013

"Monoprice has supplied me with great products and great service. While i wish you could get Tech support on the phone instead of web chat, they hav been great in providing replacements with an item that was having issues. They ship the replacement out first and send a free RMA for returns in this case. That is quality service from a great vendor. I have worked with them multiple times and have been pleased everytime."

Rating 10/10 5/5
modified review posted May-03-2013

"I contacted MonoPrice regarding an order i placed early this week. The item was damaged during shipment and Steve G. from Monoprice Chat when ahead and replaced my order immediately. He was great."

Rating 10/10 5/5
modified review posted May-03-2013

"I've been shopping Monoprice for 4-5 years now... I've bought audio and video accessories, ink, and a nice tablet carrying case... I've never had an issue with anything I've bought from Monoprice, and the prices are outstanding... You can't beat their prices for ink cartridges... I can't tell any difference in the results from Monoprice and OEM using my Epson, and Canon printers... Why pay 3-4 times more to get the same results? Order processing is prompt, and delivery can't be beat... Give them a try!"

Rating 10/10 5/5
modified review posted May-02-2013

"These guys saved my project. I left everything until the last second. The electrician was scheduled for Saturday. I placed my order Wednesday evening and requested 2nd Day Air shipping. They shipped it out Wednesday and everything arrived on Friday! All items were exactly as described, high quality and excellent value."

Rating 10/10 5/5
modified review posted May-02-2013

"i had just ordered a ton of items about ten minitues ago and i had just realized that i chose the wrong accesory for the action camera instead of PID 10162, I wanted 10160. Desirae was kind enough to inform me; "As a one time courtesy I am able to make changes because your order has not been fully processed, but please note that this may not be the case in the future so it's very important that the order is reviewed before being finalized." i understand now...i got "trigger" happy with the mouse with all that excitement for the products.











DESIRAE"

Rating 10/10 5/5
modified review posted May-02-2013

"The cheapest cables and miscellaneous electronics you will find anywhere, in exceptional quality."

Rating 8/10 4/5
modified review posted May-02-2013

"Good, cheap products that are easy to find on the website and superb customer service From Steve G"

Rating 8/10 4/5
modified review posted May-02-2013

"Had some trouble with an order not arriving. LINDSEY at Cust Support was extremely helpful at resolving it. "

Rating 10/10 5/5
modified review posted May-02-2013

"I interacted with Mike M. today regarding which HDMI cable would be right for my setup. He was very instructive and when I am ready to purchase (later this year) I will be following his sage advice.

Thanks so much!"

Rating 10/10 5/5
modified review posted May-01-2013

"Great transaction, items arrived quickly and were good quality."

Rating 10/10 5/5
modified review posted Apr-30-2013

"Up until today, I had only placed one order through Monoprice. That, however, has changed today. My first order was for 2 pairs of earbuds, which I had seen on Lifehacker. The product information on the site was great, the ordering and shipping process ran smoothly and the product packaging was excellent. Overall, the value was incredible. Today, I was shopping for some cabling solutions for a newly purchased MHL-compatible mobile phone. Michael M., who was available through live chat, helped me out and pointed me in the right direction. He was courteous, professional and directed me to two cables that I needed. I am impressed and pleased with the high level of service and quality that I have experienced from Monoprice thus far and I look forward to many more purchases through the company as my needs arise."

Rating 6/10 3/5
modified review posted Apr-30-2013

"Happy but also frustrated. Happy because was able to order what I needed at a very good price and quick shipping. (as opposed to going down the street and getting it for almost 3 times the price :( ) However, frustrated, because of a "mistype" in shipping address information. Never had any issues before with ordering thing before, but hey, stuff happens. Will be sure to keep a better eye on how I type the address in the future. Will gladly do another review once my order is fixed and arrives. :) Operator I spoke with was polite and explained the issue, which is much appreciated."

Rating 10/10 5/5
modified review posted Apr-30-2013

"Best thing since sliced bread - if it is homemade with butter and honey.
I spent over half an hour in an online chat with Sony just trying to get the VESA pattern for my tv so I could find a reasonably priced wall mount. They could not come up with the pattern.

I came here to monoprice and Michael M found it in about 30 seconds and answered the questions I had with no problem. Give him a raise and a few days off! This is a great website. I will be ordering a couple wall mounts from here. thanks"

Rating 10/10 5/5
modified review posted Apr-30-2013

"Forgot to add item to order, rep helped me add on item with no problem after I had already submitted my original order."

Rating 10/10 5/5
modified review posted Apr-29-2013

"Great customer service! I placed and order over the weekend and received an email "special" on Monday discounting the product that I had ordered. I contacted DESIRAE via Live Chat and she quickly arranged for the discounted price to be applied to my order. Thanks"

 
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