monoprice.com Reviews - page 3 - monoprice.com/ Ratings at ResellerRatings

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monoprice.com/

Consumer Electronics

Rating 9.49/10 4,352 reviews

9.49/100
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All Customer Reviews (4,399)


Rating 10/10 5/5
modified review posted May-06-2013

"Great Deals with top notch customer service.

Lindsey T help adjust order. I had 2 ps3 controlers when I only meant to order one.

Thanks."

Rating 10/10 5/5
modified review posted May-05-2013

"Cheap cables, great customer service, they sent me a replacement for my faulty cables no questions asked."

Rating 10/10 5/5
modified review posted May-05-2013

"Monoprice is super easy and offers the best goods at the best prices. Khalid S. helped me through the process and made everything from education about what would suit my TV best painless."

Rating 10/10 5/5
modified review posted May-05-2013

"Previously purchased a video distribution system (8151). System works very well. Did have a problem with one component failing on the unit. Online chatted with customer service regarding a replacement. Was able to quickly obtain an RMA with no hassle or issue. Online chat was answered quickly and courteously. Even the internal chat transfer to returns was done fast and seamlessly. I'm still very happy with the product overall, and the excellent customer service will keep me coming back as a customer!"

Rating 10/10 5/5
modified review posted May-04-2013

"Very happy with customer service they are great and always ready to assist all times of the day!"

Rating 10/10 5/5
modified review posted May-04-2013

"Shipping was quick. The only issue was one item was missing. A quich online chat with Steve in customer service fixed that issue. I will be a return customer."

Rating 10/10 5/5
modified review posted May-03-2013

"I had a great online shopping experience with Monoprice! While the product did not meet my specifications for a prototype, I received great help from Desirae in customer support, who helped me process my return without any hassles. I really appreciate the selection, prices and service!
"

Rating 10/10 5/5
modified review posted May-03-2013

"I have been ordering items from Monoprice.com for several years now and they have consistently rocked! There prices are great, fast shipping, with inexpensive overnight if you are in CA/AZ/NV. I have used their RMA process and Customer Service recently and they where excellent in resolving the issues, especially DESIRAE on my recent shipping issue."

Rating 10/10 5/5
modified review posted May-03-2013

"Monoprice is my go to for electronic aftermarket accessories. I always know that I will receive great value for my money with a product that I can trust."

Rating 10/10 5/5
modified review posted May-03-2013

"Excellent service! I needed some additional help and Lindsey T was incredible!"

Rating 10/10 5/5
modified review posted May-03-2013

"Monoprice has supplied me with great products and great service. While i wish you could get Tech support on the phone instead of web chat, they hav been great in providing replacements with an item that was having issues. They ship the replacement out first and send a free RMA for returns in this case. That is quality service from a great vendor. I have worked with them multiple times and have been pleased everytime."

Rating 10/10 5/5
modified review posted May-03-2013

"I contacted MonoPrice regarding an order i placed early this week. The item was damaged during shipment and Steve G. from Monoprice Chat when ahead and replaced my order immediately. He was great."

Rating 10/10 5/5
modified review posted May-03-2013

"I've been shopping Monoprice for 4-5 years now... I've bought audio and video accessories, ink, and a nice tablet carrying case... I've never had an issue with anything I've bought from Monoprice, and the prices are outstanding... You can't beat their prices for ink cartridges... I can't tell any difference in the results from Monoprice and OEM using my Epson, and Canon printers... Why pay 3-4 times more to get the same results? Order processing is prompt, and delivery can't be beat... Give them a try!"

Rating 10/10 5/5
modified review posted May-02-2013

"These guys saved my project. I left everything until the last second. The electrician was scheduled for Saturday. I placed my order Wednesday evening and requested 2nd Day Air shipping. They shipped it out Wednesday and everything arrived on Friday! All items were exactly as described, high quality and excellent value."

Rating 10/10 5/5
modified review posted May-02-2013

"i had just ordered a ton of items about ten minitues ago and i had just realized that i chose the wrong accesory for the action camera instead of PID 10162, I wanted 10160. Desirae was kind enough to inform me; "As a one time courtesy I am able to make changes because your order has not been fully processed, but please note that this may not be the case in the future so it's very important that the order is reviewed before being finalized." i understand now...i got "trigger" happy with the mouse with all that excitement for the products.











DESIRAE"

 
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