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"I have found modchipman to be totally unresponsive and incompetent. I sent them my XBOX in May. They sent me a receipt confirmation on June 4 (see following). I have tried to call, write, email them since June 20. They promised 24-48 hour diagnosis. I still don't have the XBOX on July 11. They have been so unprofessional that I have no confidence in any diagnosis that they might have at this point. I have already paid them $19.50. I am afraid that if I don't accept their diagnosos and price, if they ever give me one, they will offer to buy the XBOX for parts and the price won't come to more than I have already paid them. I would NEVER send anything of value to these people. The right hand doesn't know what the left hand is doing and no one seems to care about the customer. RIP OFF BIG TIME
Copy of receipt received June 4. MCM Hardware Service ------------------------------------------------------ Order Number: 47496 Detailed Invoice: https://modchipman.com/account_history_info.php?order_id=47496 Date Ordered: Monday 07 May, 2007
The comments for your order are
system recieved
Your order has been updated to the following status.
New status: XBOX Repair
If you have any questions, please submit a help ticket at http://support.modchipman.com. You will be required to create a new login for the support center.
NOTE: The log in for the Support Center doesn't work. "
"I sent them my xbox 360 to be fixed for the 3 flashing red rings. They charged my credit card $26 and something to begin the fix. They said they fixed it, but I never received it. After emailing over a dozen times and going to their live support where I was treated rudely, they said they didn't fix it. After 100 days, I said mail it back to me and i will find some else to fix it. They said "we have to sort through systems to find yours". I am taking them to small claims court to get my money back for my system that they stole from me. Buyer beware of this company!!!"
"I botched an install with a wiinja, talked with the owner about a repair job and sent it off. Just recieved it back a few days ago and it works great. All of the staff is extremely helpful and available to field questions on their irc channel. Thanks kfree/Loy for a great experience, will do business with again!"
"I got myself a cyclowiz and tried to install it, but ended up screwing up. Everything still worked, but the modchip didn't do its job. I spent hours trying to get it to work but I just didn't want to screw up my $250 impossible to find system. So i sent it in to MCM and it came back in under 2 weeks with everything fine and dandy! yay! The mod installer was friendly, and he even installed a few extra wires for me for the upgrade feature at no extra. So if you are thinking its not worth 54.99 to get someone else to do it, think again. You will be spending $250 (plus the cost of the modchip) if *you* try and do it. Thanks a bunch Loy!"
"excelent service. i ordered a wiikey and ended up breaking it by accident. spoke to support and they gave me a credit towards a new one. i dont know of another store that would do that if you did the damage yourself. A++"
"Originally I bought the Wii Ninja and tried to mod my Wii. I knew that I was extremely rusty with my soldering skills and planned on practicing before actually attempting to put the chip in. Once my Wii Ninja arrived, all logic went out the window. I decided that I didn’t need to practice and attempted to mod my Wii. Much to my dismay, I lifted one of the soldering points right off of the board. Feeling pretty bad at this point; I reassembled my Wii and was grateful that I didn’t brick it. Needless to say, I was very disappointed and desperate to find a solution that would repair my botched attempt and still allow me to mod my Wii. After numerous hours of reading about different chips and reviews, I decided to purchase the Wii Key, with the thinking that the design of this chip would overcome the damage already caused. Anxiously awaiting the arrival of the new chip, I solicited the assistance of a co-worker who was very experienced with soldering. Once my Wii Key arrived, I dismantled my Wii, once again. I took the drive to my friend and he made me very hopeful that the damage could be repaired. The following day, I arrived to work and rushed over to my friend’s desk to see if he was able to repair the damage and mod my Wii. Unfortunately, after two hours of toiling over the project, he simply just did not have the appropriate equipment to accomplish the task. Extremely discouraged and angered about the amount of money that I have put into this; with nothing to show for it, I contacted Modchipman.com to see if they could offer me anything that would make this dream a reality. After speaking with Kfree from Modchipman.com, I decided that I would reassemble my Wii and pack it and my Wii key up and ship it off to them. After a week and a half of my Wii being gone, my Wii was returned. I cannot begin to tell you how pleased I am with the results. Josh’s workmanship is superb. I would definitely recommend them to anyone interested in moding their Wii. Their level of professionalism and knowledge has made me a client for life."
"Great company to deal with, they have live irc support to answer and help you with any problems or questions you may have. They helped me by repairing my xbox 360 when I was getting the red lights of death. I have been playing the 360 with no problems since getting it back. I am so impressed with their service that I am now a modchipman customer for all my modding needs."
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posted May-26-2007 
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![Share](javascript:share_rating({"review_body":"I sent them my xbox 360 to be fixed for the 3 flashing red rings. They charged my credit card $26 and something to begin the fix. They said they fixed it, but I never received it. After emailing over a dozen times and going to their live support where I was treated rudely, they said they didn\u0027t fix it. After 100 days, I said mail it back to me and i will find some else to fix it. They said \u0022we have to sort through systems to find yours\u0022. I am taking them to small claims court to get my money back for my system that they stole from me. Buyer beware of this company!!!","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/317528#comment317528","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"counselor11","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"sorry i rated the wrong site was rating modchipstore.com which wont give you a respond to multiple e-mail\u0027s <br>","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/314843#comment314843","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"kobeit","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Shipped out fast, arrived overnight. Very satisfied with the product, an r4 flashcart. Product in perfect condition, no problems whatsoever.","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/313758#comment313758","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"rhdubisky","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I botched an install with a wiinja, talked with the owner about a repair job and sent it off. Just recieved it back a few days ago and it works great. All of the staff is extremely helpful and available to field questions on their irc channel. Thanks kfree\/Loy for a great experience, will do business with again!","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/311647#comment311647","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"lints","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got myself a cyclowiz and tried to install it, but ended up screwing up. Everything still worked, but the modchip didn\u0027t do its job. I spent hours trying to get it to work but I just didn\u0027t want to screw up my $250 impossible to find system. So i sent it in to MCM and it came back in under 2 weeks with everything fine and dandy! yay! The mod installer was friendly, and he even installed a few extra wires for me for the upgrade feature at no extra. So if you are thinking its not worth 54.99 to get someone else to do it, think again. You will be spending $250 (plus the cost of the modchip) if *you* try and do it. Thanks a bunch Loy!","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/311404#comment311404","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"korkow","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"excelent service.<br>i ordered a wiikey and ended up breaking it by accident. spoke to support and they gave me a credit towards a new one.<br>i dont know of another store that would do that if you did the damage yourself.<br>A++","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/311173#comment311173","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"jakkaru","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Originally I bought the Wii Ninja and tried to mod my Wii. I knew that I was extremely rusty with my soldering skills and planned on practicing before actually attempting to put the chip in. Once my Wii Ninja arrived, all logic went out the window. I decided that I didn\u2019t need to practice and attempted to mod my Wii. Much to my dismay, I lifted one of the soldering points right off of the board. Feeling pretty bad at this point; I reassembled my Wii and was grateful that I didn\u2019t brick it. Needless to say, I was very disappointed and desperate to find a solution that would repair my botched attempt and still allow me to mod my Wii. After numerous hours of reading about different chips and reviews, I decided to purchase the Wii Key, with the thinking that the design of this chip would overcome the damage already caused. Anxiously awaiting the arrival of the new chip, I solicited the assistance of a co-worker who was very experienced with soldering. Once my Wii Key arrived, I dismantled my Wii, once again. I took the drive to my friend and he made me very hopeful that the damage could be repaired. The following day, I arrived to work and rushed over to my friend\u2019s desk to see if he was able to repair the damage and mod my Wii. Unfortunately, after two hours of toiling over the project, he simply just did not have the appropriate equipment to accomplish the task. Extremely discouraged and angered about the amount of money that I have put into this; with nothing to show for it, I contacted Modchipman.com to see if they could offer me anything that would make this dream a reality. After speaking with Kfree from Modchipman.com, I decided that I would reassemble my Wii and pack it and my Wii key up and ship it off to them. After a week and a half of my Wii being gone, my Wii was returned. I cannot begin to tell you how pleased I am with the results. Josh\u2019s workmanship is superb. I would definitely recommend them to anyone interested in moding their Wii. Their level of professionalism and knowledge has made me a client for life.","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/311079#comment311079","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"Drmp3z","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"quick shipment, excellent product. install kit was great. cheers!","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/310397#comment310397","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"kenshinx","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great company to deal with, they have live irc support to answer and help you with any problems or questions you may have. They helped me by repairing my xbox 360 when I was getting the red lights of death. I have been playing the 360 with no problems since getting it back. I am so impressed with their service that I am now a modchipman customer for all my modding needs.","link":"http:\/\/www.resellerratings.com\/store\/Modchipman\/comment\/310095#comment310095","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Modchipman.jpg","store_name":"Modchipman","username":"drWaLLs","rating":"5"}, "single");){kind=link}
"I have found modchipman to be totally unresponsive and incompetent. I sent them my XBOX in May. They sent me a receipt confirmation on June 4 (see following). I have tried to call, write, email them since June 20. They promised 24-48 hour diagnosis. I still don't have the XBOX on July 11. They have been so unprofessional that I have no confidence in any diagnosis that they might have at this point. I have already paid them $19.50. I am afraid that if I don't accept their diagnosos and price, if they ever give me one, they will offer to buy the XBOX for parts and the price won't come to more than I have already paid them.
I would NEVER send anything of value to these people. The right hand doesn't know what the left hand is doing and no one seems to care about the customer. RIP OFF BIG TIME
Copy of receipt received June 4.
MCM Hardware Service
------------------------------------------------------
Order Number: 47496
Detailed Invoice: https://modchipman.com/account_history_info.php?order_id=47496
Date Ordered: Monday 07 May, 2007
The comments for your order are
system recieved
Your order has been updated to the following status.
New status: XBOX Repair
If you have any questions, please submit a help ticket at http://support.modchipman.com. You will be required to create a new login for the support center.
NOTE: The log in for the Support Center doesn't work.
"