Computer Hardware & Software
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"Excellent job done on replacing an iTouch battery. Kept me informed of every step they took with the device. "
"I highly recommend Milliamp LTD for all of your electronic peripheral iProduct repair needs. They are a first rate, five star, customer service oriented company. Their prices can not be compared and the turn around time for service and return is beyond measure. What I really like about this company is the communication/feedback that is provided at every stage of the service repair process. Kudos, Milliamp!!!"
"I highly recomment Milliamp. I used them to fix the broken screen on my Ipod Touch and they so promptly and effectively. It works perfectly and looks like new. I love the fact that they kept me updated every step of the way so I knew exactly what stage in the process we were in and when to anticipate receiving it back. Linda"
"I highly recommend anyone to use and/or purchase Apple items for their iPhones', iPads, etc from Milliamp LTD> My experiences with Milliamp over the Internet as I am thousand miles away, has been the best experience I could ever ask for and need. The employee's there at Milliamp take their time not only to research but to keepthe customer (as did myself) well informed on when items was shipped out and expected arrival. I had one back plate for my iPhone 4 not arrive due to who knows and without delay, Milliamp sent another at their expense wth only a polite question that if the other was found that I would return it back. Then I had issues again and had to order again during the holiday season when things are even slowed down due to high traffic, yet Milliamp responded promptly and very professionally and in a few days I had my part. Yet that did not stop their personnel took time to thank me and wish me well in the coming New Year, SURPRISE for this day in age. Yet Milliamp and their employees have shown overly they care about each customer as I have experienced this first hand. I hope you too will do business with this caring and professional company when it comes to your needs being met. Sincerely Warren Gilpin"
"Companies would do well to duplicate Milliamp's obsession with world class customer service. I was especially impressed with the communication I received during the repair process. The iPad repair was fairly priced and flawless."
"I've sent three phones to them for repair. Each time, it's been done quickly and efficiently with a very reasonable price and fantastic communication during the process."
"I would have to say this company is very interested in making sure that customers are happy with their service. Unfortunatley they were unable to help me fix a couple of ipod touches but when I sent them an ipod 4th generation they repaired the screen very well and did a great job. This company is very interested in customer satisfaction which is hard to find these days. "
"I highly recommend this company. I was stuck between a rock and a hard place with my iphone. The screen was smashed and I was looking for a way to economically replace it since I could not upgrade for another year (and insurance wasn't offered when I took out my contract). The phone was in perfect condition other than the cracked glass. After searching the internet, I came across Milliamp LTD. I was hesitant at first since I was dealing with a company that I found on the internet, and located in Texas. I sent the phone overnight to Milliamp LTD. and once they received the phone, they kept in contact with me daily with status. I received the phone back even earlier than I expected. Thank you Milliamp, LTD. you saved me HUNDREDS! "
"I can't say enough good things about these guys. I needed to get my daughter's iTouch faceplate replaced and sent it to Milliamp. The entire process was painless and they kept me well informed along each step of the repair (and not just that lame robo-email traffic... real people!). Bottom line is this: if you need to get your iPhone, iTouch, iAnythikng repaired, do yourself a favor and get in touch with Milliamp."
"Actually, I have been a customer of Milliamp LTD for several years. They sent me replacement batteries which I installed myself on my older Ipods. Now however, it is more difficult to separate the two halves of the newer Ipods, so they do it on site there. Their fees are reasonable and their service could not be better. What is unusual about them is that they send e-mail advisories about each step of their repair. I've never encountered that before. I fear that their service is so good that I will never see it again in any other corporate venue. If you use them, you will be seriously "spoiled." Just don't expect this quality of service from anyone else! "
"After my Ipod's headphone jack stopped working properly I didn't know what to do. I wasn't going to pay upwards of $100 to have apple repair it. Then a friend recommended ipodjuice.com. They fixed my Ipod in a flash, installed a fantastic new battery and kept me updated every step of the way. While I hope no ill befalls my Ipod in the future, at least I know I have a trustworthy repair center to send it to. Thanks Milliamp!"
"Fifth generation iPod battery long gone. I got the prepaid label ($10...worth the convenience) and off it went. I received e-mails at every step of the process from "We got it" to "Replaced the battery, checked all other functions" to "Rechecked by someone other than the first guy (as an engineer, this is very important)" to "It's off to the shipping department" to "It's shipped" This gave me a really good feeling about the company. Usually, you send something out and keep your fingers crossed that the company got it, etc., etc. until it is finally returned. Return packaging excellent (electrostatic bag!!) I'd recommend milliamp.com for battery replacement service wholeheartedly. I can't comment on any of their other services but usually a company's process and attention to customer satisfaction is present regardless of the service it offers. Good job, guys!!"
"Mr. M,I am very happy with the whole process of getting my daughters IPod Touch fixed. Most of the time I have an issue with people/companies emailing all the time( usually adds) but I have to say I was happy and a bit surprised with the emails you sent me. I think it worked great with the fact that I paid for expediting service. Great service! The customer service I received when I dropped off the IPod was excellent and the time it took to get it back exceeded my expectations. As soon as I got home I put a comment on my Facebook page praising your company. Come to find out a friend of mine has used you in the past and was very happy also.Thank you for your services and I guarantee that If I ever have a problem with my daughters IPod again, I will be visiting you again. Thanks again.Happy camper,Gilbert Ytuarte"
"I recently bought a replacement battery for my first generation Ipod touch and it was not charging correctly. I thought that it was a bad battery. I called the 800 customer service number and spoke to Anthony who was very knowledgeable and helpful. He recommended several ideas to check for other sources of the battery not charging correctly. He also offered to send out a new battery, free of charge, if I could not get the battery to work correctly. The problem turned out to be a defective ipod charger and the ipod now works like new. I was very impressed with the personal, efficient service I received at Milliamp and would recommend them to anyone."
"I really cannot begin to express my elation with your company and how well everything was handled. For an owner to reach out to his customers proves that you are not only trustworthy but you stand behind your services and team. As previously stated I was unable to find anyone who could repair the charging port on our Ipod Touch 3rd Generation after it was accidentally broken. In fact it sat for almost a year and created frustration due to the fact we had such an expensive device and not be able to use it. To our son who has been through so much with chemo and illness it means a lot to have it back to enjoy. It definately makes the days at the hospital a lot easier. Thank you so much for all your efforts and "kudos" to your team. I will definately recommend your company to everyone I know. Very grateful, Shannon P. Centerville, Ohio "
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