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"Second time financing with MDG. "
Greg'S 4curve KU
"The consumer financing were very profesional, polite, kept me up to date on my order, and efficient,"
"This is now the second time we have ordered from MDG. They are great financing option for quality products"
10 star service at mdg
"I recently ordered a smart tv bundle and received a free tablet. WooHoo!! Very good salespeople and finance department. Their eagerness to help is compounded by their professional aptitude and flexibility. Thank you Mdg for locating me with an offer I just couldn't refuse. Your reputation precedes you and the quality of your goods speaks volumes as well. God bless!!"
It awesome nick was a great service to me an had what i wanted aawesome place
"Furst time getting into this mdg finance an so far you guys been awesome to me an the service was very good also an i would come back always to purchase new stuff from mdg "
"Very easily explained and very to follow payment plans that made me to go forward with my purchase"
Great Customer Service
"I had a great experience with dealing with the customer representative through the entire application process."
MDG all the way
"Well this the second order I got and I'm very happy with this service and affordable unlike rent to own company's so I will always do business with MDG "
" I feel obligated to leave a review for this company seeing all the negativity surrounding it, as most of the comments and ratings are 1 or 2 star reviews. I have never been more surprised in a good way by a retailer than i am with this company and the product they provided. I should make it clear i bought one of their desc-top P.Cs with the intent on modifying it for gaming as the price points for the parts was much cheaper than buying the parts on their own. I did not buy a laptop or all in one desk top as they have no room for improvement and are normally modified by ANY company for "planned obsolescence". That is where I think many people are falling victim, as most negative reviews are for those types of products. My product was advertised as a half descent computer but as i said i was buying it for some of the parts inside of it and not the the computer its self. -It was advertised as having 32G of DDR3 ram it didn't have that it had 32G DDR4 ram a much faster and efficient product than what was advertised, and it was a good quality company not budget at all the RAM alone being valued at $400 almost a third of what i payed for the computer it self. -The second and last thing all mention is the fact that it came as a computer i would have built my self, not as your typical prefab computer that you would get from, lets say DELL. This means i am able to remove or add new parts as i need to, and am able to do the work on my computer that i want to. There is no unique drivers on this computer that i have to contact MDG for. That fact on its own it really amazing as it means they are not trying to gouge me for driver costs as some other companies might, i can get them free directly from the manufacturer of the parts. I'm going to end this review here as it has become long winded enough, i really cant say enough good for this company again. the costumer service was great. And if i have to in the future i would definitely buy from them again. The product I purchased was the APTON UX-s. "
"my experience has been very good. if you are on limited budget and do not have good credit this place is for you. "
DON'T DO IT
"Whenever something seems too good to be true it usually is. MGD products cannot be found on any of the actual manufacturer's websites. They continue to deduct money from your account LONG after the item is paid off. And try to get a human being to deal with you on fair ground?!! Do they teach their people exactly how to screw over their customers or is it inherent? This company takes advantage of people with lower incomes and they should be ashamed of themselves. They are the paradigm of WORST CUSTOMER SERVICE EVER!!! I paid off my initial item 3 times over, still have a sizeable credit limit and I wouldn't use it if my life depended on it. Do yourself a favor. Read the unfavorable reviews. Everyone can't be wrong. WARNING: DANGER, WILL ROBINSON!!!"
PURE HELL FROM BEGINNING TO END
"Please skip this company when you want to finance anything. From ordering, to constant approvals, and re-calling, and emails, and phone calls, after 3 approvals, and no follow up, and rule changes, and item promotions all of a sudden, dropping off my order, and 4 months later I received one of my items. I was supposed to get a free tablet, Its on my "receipt" but they don't have it on their end, so no tablet for me after all..?The other is stuck at a post office. Customer Service ****. They said delivery has nothing to do with them..and good luck basically.. huh? I scheduled a delivery time with you, how is this now not your issue? They almost want you to cancel your order. They're very pushy away-ey if you get my drift. Its like, wait, do you want my money or no? They are french bastards, and come off very rude, and matter of factly with everything. They don't answer questions, just repeat answers, and make sure to remind you, if you don;t like it, cancel.. Its very frustrating. I'd rather get 4 jobs or whatever, and just buy whatever you want. Its so not worth the hassle, and they don't even care about their customers. The only reason I haven't fully cancelled, is because I feel like I put in so much work to get my items, I can't give up now. I'm so close to actual service. What a shame. What a waste."
MDG IS A RIP OFF
"First off they are very overpriced you might as well just buy locally. You will save lots of money and time if you do not deal with MDG finance. When the shipment arrived it wasn't even what me and my fiance wanted. They said they would send a smart tv and we got a hd tv. Secondly they DO NOT document ANY product details such as basic information on the products, model numbers, and serial numbers. All they document are costs. So if the product is stolen like ours was filing a police report is useless just like MDG finance is useless. I asked a MDG rep for a serial # and he said we don't offer warranty on stolen items. Well duh... I didn't even mention the word warranty. Honestly how does someone confuse a serial number request with a warranty request? They don't listen to customer's either.Fair warning do not use MDG finance. Typical finance group they take your money and run."
Saving the art of customer service.
"I don't usually get very excited about dealing with a company, however, MDG is quite different. At first I was skeptical about MDG (all due to the fact I had ran across some horrible stories about the company online), nonetheless, I found the pricing and monthly payments (that is so much lower than rent to own places), fit in my budget; and so after being assured that the stories online were from people who had newly opened bank accounts - or non-verifiable income - I decided to give them a chance. I must admit I had a slight attitude when dealing with the reps (because I was waiting for things to go south real quick - like in the stories online), yet the reps remained professional, and moved the process along quite quickly. Customer service so far has been easy to access, and willing to help. After reading some of the stuff online I thought it would take forever to get my items, however, I started the process last week, and was told my items will ship tomorrow. Then I had an issue and needed to change my order today when it was scheduled to ship tomorrow, and my sales rep and verification department moved quickly and got the process done for me without delaying my shipping date (that is right, one day before scheduled shipping my order was changed and still will be shipped out tomorrow). My sales rep even went above and beyond to make the items I needed to fit into my credit limit. I have worked in the customer service field for over 30 years, and I in a world where quality customer service is becoming a lost art, I found dealing with MDG quite satisfying so far. I started my post by saying "I don't get excited about dealing with a company", and it is my personal belief that beyond separating customers from their money, Corporate America has no concern over the little people they step on to make a fortune, however, I have not gotten that vibe from MDG (at least not yet). I understand that my interest rate is somewhat high (but that is the way credit goes when you have poor credit), still I MDG has not made me feel unwanted as a customer, or like I am being cheated so far. I have every intention on returning the same respect MDG has given me by being on time and paying off my items quickly as possible. I will repost after I receive my items to let everyone know if I am still happy with the service of MDG, but so far so good. Keep up the good work MDG, it is great to deal with a company that dose not treat people with poor credit as unwanted. "
"This company has the worst customer service ever. I've delt with a lot of companies and by far this place is the worst."