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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.09/10 8.09/10
    Chance of future purchase: Rating 8.97/10 8.97/10
    Shipping & packaging: Rating 8.13/10 8.13/10
    Customer service: Rating 9.81/10 9.81/10
    Return/Replacement policy: Rating 9.50/10 9.50/10

What is this?

3,630 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very happy with my purchase of the sign. Quick delivery and was as expected. Thank you!"


Rating 10/10
5/5
modified review posted

"Good quality and fast shipping."


Rating 10/10
5/5
modified review posted

"Good price, fast delivery."


Rating 10/10
5/5
modified review posted

"Always spot on..............................................."


Rating 10/10
5/5
modified review posted

"always...
I have never had a bad experience with Markertek.com
"


Rating 10/10
5/5
modified review posted

"My experience with Markertek is great.
Ryan Bradly is there when I need him. His response is quick and helpful.
"


Rating 10/10
5/5
modified review posted

"quick response and delivery."


Rating 10/10
5/5
modified review posted

"satisfied with our order we received the order when it was schedule to arrive "


Rating 8/10
4/5
modified review posted

"Delays in communication were the only problem"


Rating 10/10
5/5
modified review posted

"Excellent order support! On time arrival."


Rating 10/10
5/5
modified review posted

"Answered the phone, knew their stuff, shipped fast, good price."


Rating 10/10
5/5
modified review posted

"They had what I wanted. Shipped it the same day. What more could one expect."


Rating 10/10
5/5
modified review posted

" great, very smooth transaction"


Rating 8/10
4/5
modified review posted

"Everything went well up to the point when I needed to return the product. The customer service agent was very helpful. My issue is the 25% restocking fee I was charged because I had not returned the product in 5 days. The part was $600 so the restock fee is $150.
That is very excessive on any planet.

UPDATE: After writing this comment I was contacted by Markertek. They explained the situation and informed me that there is variables to the policy the first rep informed me of. I have not received any refund at this time but am confident it will be handled to my satisfaction.
"

modified review Rep reply posted Jul-22-2014

markertek.com, Markertek Video Supply rep has responded

“We've spoken and you seemed pleased by our resolution and explanation

Thank you, we appreciate your business!”


Rating 8/10
4/5
modified review posted

"I received what I ordered in a timely fashion. The payment process was unduly hindered by a difference in Billing Address and Shipping Address because it took several attempts to resolve. This was partly due to communication issues with Credit Card company but I haven't ever had such a difficulty with any other supplier. One of the spools of cable had impact damage on the outer layer of the spool. It caused me to lose about 20' cable after I cut out the damage. I'm satisfied with the product and service aside from these relatively minor issues."

modified review Rep reply posted Jul-23-2014

markertek.com, Markertek Video Supply rep has responded

“We appreciate your business. Markertek takes your credit card security very seriously.

We talked about security 'flags' and safeguards and your cable issue. It was a pleasure speaking with you, Thank you.”


Markertek Video Supply is a Merchant Member! Learn more

Markertek Video Supply is a merchant member
Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,861 merchant members.