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Stores > Markertek Video Supply

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Markertek Video Markertek Video Supply Elite Status
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.17/10 7.17/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 6.83/10 6.83/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 7.22/10 7.22/10

What is this?

5,104 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2015-12-28

"Very good quality custom cables. More than what I bargained for. I strongly recommend. "


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Verified Customer
Rating 10/10
5/5
2015-12-27

"Order was fulfilled and shipped very quickly. Arrived much sooner than anticipated"


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Verified Customer
Rating 10/10
5/5
2015-12-27

"Great product line and good pricing. Will definitely use Markertek again!"


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Verified Customer
Rating 10/10
5/5
2015-12-27

"Great pricing on quality goods!"


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Verified Customer
Rating 10/10
5/5
2015-12-26

"Very pleased with the product. Took a while to get, but understandable. Was back ordered. But Customer Support explained this to me, which is as good as it gets."


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Verified Customer
Rating 10/10
5/5
2015-12-26

"Great prices, delivered on schedule, and quality products."


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Verified Customer
Rating 10/10
5/5
2015-12-26

"I am impressed with quality of the switch. It is noiseless as promised. Everything with the transaction went smoothly! Thank you!"


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Verified Customer
Rating 10/10
5/5
2015-12-25

"Purchased from this company before and have had great experiences every time. No problems here!"


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Verified Customer
Rating 2/10
1/5
2015-12-25

"Put an order through on 12/2. Called a week later to learn that stock was arriving the following Monday for immediate shipping to me. Great! No problem. Yet nothing arrived. Called another week later to learn the stock was not arriving until end of January. Customer rep couldn't give a toss regarding my situation. What a complete waste of my time! Why didn't anyone email/call me to let me know about the long delay? Had to go with a competitor who communicated with me immediately and have already shipped the item. You guys need to fix this if you want to keep more customers."

Rep reply posted Jan-04-2016

markertek.com, Markertek Video Supply rep has responded

“Thank you for taking my phone call. Please again accept my apologies for any lapse in our customer service.

We also apologize that the product has been unobtainable due to production delays beyond our control.

Markertek takes customer service and our online reputation very seriously and we build our company on customer suggestions and experience.”


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Verified Customer
Rating 10/10
5/5
2015-12-24

"great service friendly staff on phone "


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Verified Customer
Rating 10/10
5/5
2015-12-24

"Very nice company and reliable. Sincerely, Mr Meza"


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Verified Customer
Rating 10/10
5/5
2015-12-24

"Made a $3.00 purchase and the shipping was still free. Delivered on time and the product was of good quality. Fully satisfied. "


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Verified Customer
Rating 2/10
1/5
2015-12-24

"Twice I was sent the wrong 20 dollar connector. I bought a Trompetor part and was sent a different manufacturer. Waiting in a return call from customer service."

Rep reply posted Jan-04-2016

markertek.com, Markertek Video Supply rep has responded

“Please accept our apologies that the product has not been working as advertised by the manufacturer. We’re double-checking to see if this is a bad batch of connectors

You seemed pleased by our resolution. Thank you”


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Verified Customer
Rating 10/10
5/5
2015-12-24

"Very fast delivery and turnaround. "


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Verified Customer
Rating 10/10
5/5
2015-12-24

"Markertek has always delivered top quality products, on time, their custom shop has an amazing turn around time, their prices are highly competitive, their customer service is one of the best in the industry. "


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Markertek Video Supply is a Merchant Member! Learn more

Markertek Video Supply is a merchant member
Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,638 merchant members.