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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.94/10 7.94/10
    Chance of future purchase: Rating 8.97/10 8.97/10
    Shipping & packaging: Rating 8.59/10 8.59/10
    Customer service: Rating 9.62/10 9.62/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

3,605 Customer Reviews

Rating 10/10
5/5
modified review posted

"Goods shipped promptly as promised - build quality of the goods is excellent"


Rating 10/10
5/5
modified review posted

"Material came on time and it was the correct part number"


Rating 10/10
5/5
modified review posted

"Quick service. Products delivered as promised. Even though the turnaround was quick, Markertek communicated throughout the process to ensure I was being taken care of. Prices were substantially better than the local "brick & mortar" retail outlets. Definitely a keeper!"


Rating 2/10
1/5
modified review posted

"Your sales staff didnt know a thing, had to reorder 5 times to get the right stuff."

modified review Rep reply posted Jul-16-2014

markertek.com, Markertek Video Supply rep has responded

“We appreciate your business and you seemed satisfied with our resolution.
Please let us know if you require further support. Thank you! - Markertek Customer Care”


Rating 10/10
5/5
modified review posted

"They claimed on their website that they had the product I wanted in stock, so I ordered it. Two weeks later they said it was discontinued and not available from the manufacturer. The fact that it was discontinued was obviously not their fault, but it would have saved me much time if they had kept their website up to date so I knew about it ahead of time.

UPDATE: After looking back at the site, I realized that it was my mistake. I didn't understand that "Usually ships in 3 to 10 business days" meant that the product was not in stock. I thought that it just took you a few days to ship and that it would be marked explicitly as "not in stock" if it was not in stock. Hence my annoyance. I now understand the system and have updated the review to reflect their excellent service and communication.
"

modified review Rep reply posted Jul-16-2014

markertek.com, Markertek Video Supply rep has responded

“We regret any inconvenience and notified you as soon as we discovered the manufacturer's stock position.
We value and appreciate your business. - Thank you ! - Markertek Customer Care”


Rating 10/10
5/5
modified review posted

"Good deal...satisfied with this purchase experience."


Rating 10/10
5/5
modified review posted

"correct hard to find product sent."


Rating 10/10
5/5
modified review posted

"As always, quick courteous service, order shipped promptly and complete, was packed well, and super easy to place.

Markertek truly understands how to deal with professionals!
"


Rating 10/10
5/5
modified review posted

"The order was delivered earlier than the normal delivery date.
I am very happy with the quality of the unit.
"


Rating 10/10
5/5
modified review posted

"I found what I was looking for and it was delivered very quickly."


Rating 10/10
5/5
modified review posted

"They erred on part of the order, but fixed the error within 48 hours, no questions asked! Great service!"


Rating 10/10
5/5
modified review posted

"This was my first order placed with this company and the prices were great and delivery was as promised. I will reorder from this company in the future."


Rating 4/10
2/5
modified review posted

"Normally I have had no issues with delivery but this time everything showed in Stock but took over a week to ship. "

modified review Rep reply posted Jul-11-2014

markertek.com, Markertek Video Supply rep has responded

“Respectfully, stock status is noted online, in your cart and order confirmation

Thank you, we appreciate your business”


Rating 10/10
5/5
modified review posted

"Great service. I actually entered wrong expiry month. They sent order immediately after I corrected it."


Rating 10/10
5/5
modified review posted

"thanks for the quick service"


Markertek Video Supply is a Merchant Member! Learn more

Markertek Video Supply is a merchant member
Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.