We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Markertek Video Markertek Video Supply Elite Status
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.48/10 8.48/10
    Chance of future purchase: Rating 8.28/10 8.28/10
    Shipping & packaging: Rating 7.40/10 7.40/10
    Customer service: Rating 8.60/10 8.60/10
    Return/Replacement policy: Rating 9.38/10 9.38/10

What is this?

4,302 Customer Reviews

Rating 10/10
5/5
modified review posted

"asdf qwerty uiop ghjkl zxcvbnm."


Rating 10/10
5/5
modified review posted

"The price was equal to other suppliers The best thing was the friendly staff to answer the questions. The package was sent And received even sooner than we expected
A great thing when it's critical to your business thanks folks
Kindly
Norm H
"


Rating 10/10
5/5
modified review posted

"Great communication
Shipped on time and packages correctly
"


Rating 10/10
5/5
modified review posted

"My Glyph hard drive arrived quickly, well-packed, and ready-to-go. No problems or complaints whatsoever"


Rating 8/10
4/5
modified review posted

"Ordered on 3/23, on 3/30 they said it would ship on 4/3. Contacted them on 4/10 asking when it would ship. No response and no order. Very likely the last time I will do business after being a customer for 8 years.

I'll add a follow up, not long after this was posted I was contacted by Markertek and they cleared everything up, so this speaks volumes for their customer support.
"


Rating 10/10
5/5
modified review posted

"Product as described. Arrived quickley."


Rating 8/10
4/5
modified review posted

"came late, but everything was as expected."


Rating 10/10
5/5
modified review posted

"Very personalized service.
I placed my order on a weekend day and purchased priority shipping. I recieved and email Monday confirming my order and was told that they could save me money on shipping. Great service.
"


Rating 8/10
4/5
modified review posted

"Shipping is slow compared to the competition, but the customer service is great. Michael Bezembinder always makes sure we're taken care of!"


Rating 10/10
5/5
modified review posted

"Very prompt service and delivery. Great company!"


Rating 10/10
5/5
modified review posted

"Update to my previous review:
5 stars!

Reseller rating site will hopefullly change my 2 star to 5 stars this attempt.

Markertek customer service department is excellent!
I made the mistake of posting a poor review without even contacting them about my issue. But the next morning they reached out and made everything right in an extremely professional manner. Shipping was within the estimated time and if I have a problem with any future orders, I am confident in the support department. 5 Stars!

Purchased a Coleman Audio LS3, shipping was a bit slow but I was not in a huge hurry for it. Main reason for the low rating, when I received the LS3 it was missing one of the screws on the faceplate. This may be an issue with Coleman's quality control, but the box was unsealed and the seller should have caught this before passing it on to a customer.
"

modified review Rep reply posted Apr-14-2015

markertek.com, Markertek Video Supply rep has responded

“We have talked and are sending you a replacement - we had no idea that this item was defective

Manufacturers boxes are not opened - for security and to ensure all paperwork remains intact.

Your order shipped the same day it processed and arrived earlier than usual for a cross-country trek

Thank you, we appreciate your business!”


Rating 4/10
2/5
modified review posted

"Did not receive item. Has been 20 days since order.

"

modified review Rep reply posted Apr-10-2015

markertek.com, Markertek Video Supply rep has responded

“Thank you for taking my call, it was so nice talking with you!

You may always contact Markertek directly and we will be happy to help you in person”


Rating 10/10
5/5
modified review posted

"I was surprised to get a followup call to see that everything had arrived okay. Great service."


Rating 2/10
1/5
modified review posted

"I have never received my order
I never heard anything I finally called and talked to some one They stated would be shipped out some time in April
I asked if first of april or last of april
They stated did not know
"

modified review Rep reply posted Apr-10-2015

markertek.com, Markertek Video Supply rep has responded

“Many components from China and Japan were caught up in the California dock strike (November 27, 2014 – February 21, 2015) and the logjam that followed the resolution. We are seeing a lot of product finally (!) being released after lengthy reschedules.

We have been personally in touch to help you decide on the product that best suits your needs. Thank you”


Rating 10/10
5/5
modified review posted

"I felt your assistance on the phone regarding my dilemma was very efficient! Bruce"


Ratings Calculation Change


Share Markertek Video Supply's store rating

Markertek Video Supply is a Merchant Member! Learn more

Markertek Video Supply is a merchant member
Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.