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Stores > Markertek Video Supply

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  • Markertek Video Markertek Video Supply Elite Status
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 9.62/10 9.62/10
    Customer service: Rating 9.29/10 9.29/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
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Verified Customer
Rating 10/10
5/5
2016-12-12

"They worked to get it to me on time, on short notice."


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Verified Customer
Rating 10/10
5/5
2016-12-11

tool worked great

"The price of the flaring tool was good and works as suspected.
"


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Verified Customer
Rating 10/10
5/5
2016-12-11

Exactly as described

"Item was in perfect condition and the seller was legit. Highly recommend this company."


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Verified Customer
Rating 10/10
5/5
2016-12-11

No order too small

" Ordered just 6 feet of small gauge wire."


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Verified Customer
Rating 10/10
5/5
2016-12-11

"delivered on time as ordered"


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Verified Customer
Rating 10/10
5/5
2016-12-10

BEST PRICES ON THE INTERNET< FREE SHIPPING ON ALL ORDERS!

"HOW CAN YOU GIVE FREE SHIPPING ON ALL ORDERS! WITH BEST PRICES! I PAID TWICE THE PRICE SOMEWHERE ELSE FOR THE SAME ITEM! AFTER SHOPPING AROUND , BEFORE USING THIS PLACE!"


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Verified Customer
Rating 10/10
5/5
2016-12-09

5 *****

"Great product and the fellow running it is hands on and very customer centered! Will come back!"


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Verified Customer
Rating 10/10
5/5
2016-12-09

Excellent

"All its ok, at time . the products arrived in the date estimated.


"


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Verified Customer
Rating 10/10
5/5
2016-12-08

Very knowledgeable!

"Great help from people who know."


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Verified Customer
Rating 10/10
5/5
2016-12-07

I didn't notice the 3-10 day notice about the custom build delay. But they did call me afterwards.

"Good Value, and reasonable prices."

This review was modified by jack_epperson on December 07 2016 11:08:33 AM

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Verified Customer
Rating 10/10
5/5
2016-12-06

good quality and price, quick delivery

"not cheap plastic, but sturdy metal plugs at a good price, with quick delivery time... very pleased with this seller and purchase"


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Verified Customer
Rating 10/10
5/5
2016-12-06

"Great customer service, order received in a timely matter"


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Verified Customer
Rating 10/10
5/5
2016-12-06

Wow

"Quick shipping and free shipping. What else could you want. "


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Verified Customer
Rating 10/10
5/5
2016-12-05

Timeliness and quality

"Quick delivery, and a solid product. "


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Verified Customer
Rating 6/10
3/5
2016-12-05

Broken Promises = Bad Business

"**UPDATE**
I was contacted by Andy, VP of Sales at Markertek, and they are making this right by honoring the original purchase. Andy was very apologetic and and humble. He fully admitted that Markertek messed this situation up by handling it the way they did, and took the time to reinstate my order personally.

I ordered a pair of JBL LSR305 studio monitors on 11/14 for a great deal of $99.99 each. Markertek emailed me a day or two later to let me know they were on backorder a few weeks due to overwhelming demand (a little annoying, but no big deal). On 12/5 I got a message advising that the promo for $99.99 was not supposed to go live until Black Friday weekend, and they would be unable to honor it. Instead they offered $119.99 and gave me less than 24 hours to accept. This is obviously an unacceptable resolution to their error, so I emailed back and informed them as such. They responded by canceling my order without another word of communication.
"

This review was modified by jasonsilva67 on December 06 2016 01:19:25 PM
Rep reply posted Dec-07-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Thank you for allowing us to make this right for you”


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Markertek Video Supply is a merchant member
Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,446 merchant members.