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Stores > Markertek Video Supply

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  • Markertek Video Markertek Video Supply Elite Status
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 8.96/10 8.96/10
    Shipping & packaging: Rating 9.79/10 9.79/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

5,784 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-10-05

The customer comes first!

"Fantastic service from Lee at Markertek!"


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Verified Customer
Rating 10/10
5/5
2016-10-04

"Found what I wanted, orderd and got it in days. Good service!"


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Verified Customer
Rating 2/10
1/5
2016-10-04

Didn't notify item was on back order for over a week

"Ordered an item that appeared in stock on their website.... then a week later I was told it'd ship in 2 months.."

This review was modified by will-58494 on October 06 2016 06:05:27 AM
Rep reply posted Oct-07-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Please accept our apologies that you may not have noticed the 3-10 business day ship estimate online, in your shopping cart and your email order confirmation; or that this was noted as a ‘special order’ item. (images sent to personal email)

My colleague followed up with a personal phone call to you, as the manufacturer extended the delivery date from their original 3-10 biz day ETA.

Please note you may always contact us via Live Chat, sales@markertek.com or toll-free at 1-800-522-2025 and we’ll be happy to help you!
Thank you, we appreciate your business.


No Avatar

Verified Customer
Rating 2/10
1/5
2016-10-04

Not in Stock

"The product I ordered was not in stock and yet Markertek accepted the order and gave an estimated delivery date. Someone called and emailed days later that the item was/is backordered for months. I lost 3 work days waiting for something that was never coming."

This review was modified by rebeccaw-77889 on October 06 2016 06:05:12 AM
Rep reply posted Oct-07-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Please accept our apologies that you may not have noticed the 3-10 business day ship estimate online, in your shopping cart and your email order confirmation

My colleague followed up with a personal phone call to you, as the manufacturer extended the delivery date from their original 3-10 biz day ETA.


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-04

Always the best service

"I have been dealing with Markertek for 15 years and I have never been disappointed. Their customer service is awesome. I was a little disappointed when the paper catalog went away, but now I see there is a couple smaller versions available. In conclusion I wouldn't think of using anyone else for my video and audio needs."


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Verified Customer
Rating 10/10
5/5
2016-10-03

"Delivery seemed a bit long. "

Rep reply posted Oct-05-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Perhaps you may have us mixed up with another company? As we shipped this the day you ordered and it arrived M-F from NY to CA

Thank you for your order. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-30

Lighter Side

" I ordered some blue gel's. The day after I ordered them, I got a call saying that the gel's were imperfect and they were going to give me extra gel's for free. I got my order in less then 5 days. Very satisfied "


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Verified Customer
Rating 10/10
5/5
2016-09-30

Great company

"Fast delivery, great customer service and easy exchange for defective equipment. Excellent."


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Verified Customer
Rating 10/10
5/5
2016-09-30

Got It!

"Product arrived promptly, in working order and as advertised."


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Verified Customer
Rating 10/10
5/5
2016-09-30

great ties

"Great ties delivered neatly and quickly."


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Verified Customer
Rating 10/10
5/5
2016-09-29

Great service

"Got exactly what I needed at a good price in a timely manner."


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Verified Customer
Rating 10/10
5/5
2016-09-28

easy to order, arrived quickly, does what it supposed to do.

"easy to order, arrived quickly, does what it supposed to do."


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Verified Customer
Rating 8/10
4/5
2016-09-27

"Other than items backordered, service was great"


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Verified Customer
Rating 10/10
5/5
2016-09-27

Prompt Service, and Exactly What I Wanted!

"I had a question about a part and sent an email on a Friday evening. The email was answered promptly the next business day, and I placed my order. Item shipped that day, as marked by "in-stock" and was exactly what I was looking for. From my first experience with this vendor, their "in-stock" listing is accurate and they actual answer email questions promptly. Trustworthy vendor!"


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Verified Customer
Rating 10/10
5/5
2016-09-27

"Blown" away...

"I ordered (4) small Markertech fans for use in some bank furniture at a project we just completed. The price was very fair and shipping was lightning fast. I wired all four fans into a piece of modular furniture. They keep the electronics cool and functioning properly and were very simple to install. A++"


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Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,606 merchant members.