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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 8.93/10 3,263 reviews

    8.93 / 100
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    Markertek Video Supply is a merchant member
    Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Markertek Video Supply contact information

    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.00/10 8.00/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 8.35/10 8.35/10
    Customer service: Rating 8.88/10 8.88/10
    Return/Replacement policy: Rating 8.85/10 8.85/10

All 3,271 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered same piece from Markertek 5 years ago, they kept me on their file, I placed same order couple days ago and I got it with in 2 days"




Rating 10/10
5/5
modified review posted

"Always totally satisfied with your products and services!"


Rating 8/10
4/5
modified review posted

"Order filled promptly. Merchandise quality good. Only complaint regarding my merchandise was the spade lugs I ordered didn't accommodate my speaker posts without modifying the opening between the tines. I did mange to get the spades to fit & they work fine & look great.

All in all a good transaction & I'm happy with the service & will probably do business with them again.

Regards,
Don M
"


Rating 10/10
5/5
modified review posted

"Had item when no one else did. Quick shipping."


Rating 10/10
5/5
modified review posted

"Appreciate the fast service."


Rating 10/10
5/5
modified review posted

"Item arrived on time and in good shape. Thank you."


Rating 10/10
5/5
modified review posted

"Not everything was in stock, but you got itt to me on time anyway...your misstep of not accepting my UPS account was not. Intentional, I assume, and these things happen, so I came away satisfied. "


Rating 8/10
4/5
modified review posted

"good product, good service. It would be perfect if the first customer rep. kept her words. i had to call again to get what i was promised of from the first call."

modified review Rep reply posted Apr-02-2014

markertek.com, Markertek Video Supply rep has responded

“We apologize for any lapse in customer service or any miscommunication

Thank you for your order”


Rating 10/10
5/5
modified review posted

"Exactly as ordered and very quick delivery. A pleasant experience as usual."


Rating 10/10
5/5
modified review posted

"delivery was quick, price was good and shipping was reasonable. overall a great experience"


Rating 10/10
5/5
modified review posted

"Ordered the product and paid for it. They delivered it in a timely fashion. Nothing less than I expected."


Rating 10/10
5/5
modified review posted

"Quick service, good price."


Rating 4/10
2/5
modified review posted

"I was told the item I ordered was back ordered until May! This did not feel like good customer service."

modified review Rep reply posted Mar-31-2014

markertek.com, Markertek Video Supply rep has responded

“We apologize for the manufacturers extended lead time for this product.”


Rating 10/10
5/5
modified review posted

"Good price for a good product. Will use Markertek Video again."

modified review Rep reply posted Apr-03-2014

markertek.com, Markertek Video Supply rep has responded

“Thank you for your order.

We respect and appreciate your business”


Rating 10/10
5/5
modified review posted

"Product arrived before I expected, which was a nice surprise. Perfectly satisfied."