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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: Rating 7.71/10 7.71/10
    Customer service: Rating 9.33/10 9.33/10
    Return/Replacement policy: Rating 9.75/10 9.75/10

What is this?

3,570 Customer Reviews

Rating 8/10
4/5
modified review posted

"it took over two weeks to receive all the product ordered"

modified review Rep reply posted Jul-08-2014

markertek.com, Markertek Video Supply rep has responded

“Stock status was noted online, in your shopping cart and email order confirmation
Thank you!”


Rating 10/10
5/5
modified review posted

"Easy and straight forward online ordering. Product arrived quickly and on time. "


Rating 8/10
4/5
modified review posted

"I ordered approximately $12,000 worth of merchandise. The 4 "big ticket" items had no shipping costs but the XLR cable had a small shipping cost. In my opinion, when a customer is purchasing that much equipment and material, there should be no shipping cost for the customer, no matter how small or big. Also, considering i was using a Bank Of America account, there was some difficulty in proccessing the payment because of needed verification. In the end, it got worked out but it took some time. Also, I asked when placed the order that I wanted the order shipped "complete" and not "partial". However, it was sent partially. Again, I did receive all of it in a timely fashion and that is what will keep me as a customer."

modified review Rep reply posted Jul-08-2014

markertek.com, Markertek Video Supply rep has responded

“Markertek takes your credit card security very seriously. As a first time customer, we followed your banks requested protocol for your safety and ours.

We've been in touch about your shipping refund and to explain that some of your items were sent direct from the manufacturer ('drop-shipped') to save you time and money!

Thank you, it was so nice talking with you and we appreciate your business!”


Rating 10/10
5/5
modified review posted

"Good communication regarding an out of stock item."


Rating 10/10
5/5
modified review posted

"Very quick turnaround, highly recommended."


Rating 10/10
5/5
modified review posted

"Order processed efficiently, with all items as advertised, and delivered fast."


Rating 4/10
2/5
modified review posted

"Was quoted one price for delivery but charged about twice as much. It also took three days longer than I was originally told."

modified review Rep reply posted Jul-02-2014

markertek.com, Markertek Video Supply rep has responded

“Thank you, we appreciate your business

We held your quote until you requested that it ship and we have refunded the discrepancy in delivery charges for the lift gate special services”


Rating 10/10
5/5
modified review posted

"Very satisfied with the excellent customer service!"


Rating 10/10
5/5
modified review posted

"The components were perfect for the application!"


Rating 10/10
5/5
modified review posted

"Quick to ship product. Product shipped well protected."


Rating 10/10
5/5
modified review posted

"Always a pleasure! Great prices, fast delivery."


Rating 10/10
5/5
modified review posted

"A great service, highly recommended"


Rating 10/10
5/5
modified review posted

"simple website and quick order fulfilment."


Rating 10/10
5/5
modified review posted

"Always excellent! Never had a bad experience. "


Rating 8/10
4/5
modified review posted

"Size of feedthrough hole from center of reel to outside is smaller than implied. Necessary to drill new hole."

modified review Rep reply posted Jul-08-2014

markertek.com, Markertek Video Supply rep has responded

“We were in touch about a refund for you and have updated our website with the exact measurements - thank you!”


Markertek Video Supply is a Merchant Member! Learn more

Markertek Video Supply is a merchant member
Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,857 merchant members.