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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.36/10 7.36/10
    Chance of future purchase: Rating 6.71/10 6.71/10
    Shipping & packaging: Rating 7.30/10 7.30/10
    Customer service: Rating 5.90/10 5.90/10
    Return/Replacement policy: Rating 6.50/10 6.50/10

What is this?

14,019 Customer Reviews

Rating 2/10
1/5
modified review posted

"Try to order a surface pro 3, they just cancel it after few days without give me any reason. I have shopped online for 10 years and this stupid company gave me the worst ever experience. Please do not order anything from macmall. Plenty of site that has better customer service and lower price"


Rating 8/10
4/5
modified review posted

"Arrived a few days behind schedule, but product was well-packaged and delivered as advertised."


Rating 2/10
1/5
modified review posted

"They had my shipping address wrong and an Fed
Ex had to call me for the right address plus I did not get two of the items I ordered and no explanation why I didn't get them.
"


Rating 10/10
5/5
modified review posted

"So it has been perfect. Only just moved in our new home and set ip the IMAX to test internet connection. Have not had time to use it much"


Rating 10/10
5/5
modified review posted

"Always find my mac stuff and quick deluvery"


Rating 10/10
5/5
modified review posted

"Very pleased with my purchase and the rapid delivery"


Rating 10/10
5/5
modified review posted

"The product was as advertised and easy!"


Rating 10/10
5/5
modified review posted

"Great price and quick delivery with shoprunner."


Rating 10/10
5/5
modified review posted

"I was especially pleased with the help i received from the rep i spoke with during an online chat. he helped me find the correct product. "


Rating 10/10
5/5
modified review posted

"Received the product in a timely manner and loved it. Thanks a lot."


Rating 2/10
1/5
modified review posted

"I ordered a product from MacMall for a friends birthday. The item was shipped to the wrong address even though they had the correct one on file. The product did not arrive in time for the birthday. Then they tried to remedy the situation by shipping another one, expedited shipping this time, and amazingly enough delivered to wrong address again. So even though they had the same address both times they managed to ship the product to two different incorrect addresses. I was supposed to receive a call back since I talked to them yesterday but have not been contacted by them. Horrible, Horrible experience overall. Not to mention I still have not received what I ordered. At this point I don't even know if this is a legitimate business."


Rating 10/10
5/5
modified review posted

"Fast and safe delivery, good customer service"


Rating 2/10
1/5
modified review posted

"I received a catalog from MacMall in the mail earlier this week. There were two items of interest and I called them directly to place an order. these items were: (1) # 9434914, a PNY PowerPack 5200 Dual-Port Portable Battery, the listed sale price was: $14.99; (2) #9791355, a PNY 64GB Turbo USB 3.0 Flash Drive, listed sale price was: $25.99. When I called to place the order, I was informed that the price for these items was somewhat higher. Item #1, was $37.99, and Item #2 was $38.99. I was given a lame excuse that the original batch of the sale items hd been depleted and the new ones cost more. I told the Cust. Svce. Rep. that where I come from this is called at best, bait and switch, or at worst fraudulent advertising. I urge anyone that shops at MacMall to be very aware of their prices especially if you've received a mail catalog from them. Since I had shopped in past, you can believe I'm never going to shop from them again. "


No Avatar
Rating 8/10
4/5
modified review posted

"Only concern was finding proper instructions and forms for MacMall issued rebates. Order execution was okay, one bump because they seem to want to double-check PayPal funded purchases like mine. But I got my product promptly, and my rebate in a quick time frame. Product pricing was also very good. A winning transaction."


Rating 10/10
5/5
modified review posted

"Wonderful service...highly recommend!"


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