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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.14/10 5.14/10
    Chance of future purchase: Rating 3.18/10 3.18/10
    Shipping & packaging: Rating 3.31/10 3.31/10
    Customer service: Rating 1.85/10 1.85/10
    Return/Replacement policy: 0.00/10

What is this?

14,574 Customer Reviews

Rating 10/10
5/5
modified review posted

"Product arrived quickly. Have not used it on our cruise yet. Was surprised that it has European plug, but also does include one for US, UK, and AU. I charged my iPad Air quite slowly. I wiill have 6 devices to charge each night so I hope it works well."


Rating 4/10
2/5
modified review posted

"You sold me a compute that said it was in stock and it wasn't. So I canceled my order.

"


Rating 10/10
5/5
modified review posted

"Fast service, good prices"


Rating 10/10
5/5
modified review posted

"Delivered on time with no problems. Great experience."


Rating 10/10
5/5
modified review posted

"Ships the next day, pretty fast delivery,
the macbook pro is great and exactly as described.
"


Rating 10/10
5/5
modified review posted

"Got what we ordered, on time, in perfect condition, and a great value!
My WAY OVERPRICED iPad Air, used primarily by our 5 year old grandson - is (almost) kid proof! Woot Woot!
"


Rating 10/10
5/5
modified review posted

"Fair price. Fast shipping. "


Rating 10/10
5/5
modified review posted

"The order was shipped and received right away"


Rating 2/10
1/5
modified review posted

"Is the worst service i have received ever. I have been trying to receive a U$2,800.oo tablet for more than 10 days and know I received a phone call saying that it is not in stock. "


Rating 10/10
5/5
modified review posted

"The service could not have been more expeditious."


Rating 10/10
5/5
modified review posted

"This is the second product we've ordered from this website. It arrived on the first day of the date range given. It was a standard product but at a lower price. We'll deal with this company again when we next need a Mac product."


Rating 10/10
5/5
modified review posted

"Excellent LCD. No flicker and very comfortable eye experience. Pretty fast 2-day shipping, very satisfied overall."


Rating 10/10
5/5
modified review posted

"Ordered an open box item-- never did this before. It was in perfect condition and had the sticker showing that the item had been tested."


Rating 2/10
1/5
modified review posted

"Ordered desk top PC by phone, inquired and about availability, was assured the item was in stock, paid fot expedited shipping. This was 4/4/15. My item was to arrive 4/8/15. Knowing how doing business with online brokers goes and with no follw up to my order confirmation I checked the status of my only to see BACKORDERED. Called to inquire and was given an iffy 2 week shipment. This site is sill taking orders on an instock basis with a 15% discount and free shipping. AVOID STRESS DON'T DO BUSINESS WITH THESE TYPE OF SHODDY RETAILERS."

modified review Rep reply posted Apr-08-2015

MacMall, MacMall rep has responded

“Dear Valued Customer ,

Thank you for choosing MacMall.

We have reviewed your account and your concern has already been forwarded to the appropriate department for review.
 
We apologize for the inconvenience and thank you for your patience.
 
Sincerely,
 
MacMall Customer Care
www.macmall.com
 ”


Rating 10/10
5/5
modified review posted

"All delivered on time in good shape."


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MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,855 merchant members.