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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.38/10 6.38/10
    Chance of future purchase: Rating 5.16/10 5.16/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 4.69/10 4.69/10
    Return/Replacement policy: Rating 3.18/10 3.18/10

What is this?

15,002 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"I paid for two day shipping. The case I ordered was back ordered one day. It also came second day at no additional charge. "


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Verified Customer
Rating 10/10
5/5

"Easy to order, excellent price, wicked fast shipping!"


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Verified Customer
Rating 10/10
5/5

"Exceptionally fast delivery. Purchase arrived days before expected."


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Verified Customer
Rating 10/10
5/5

"Paid for overnight shipping, and had it in my hands in less than 12 hours."


Rating 10/10
5/5

"Purchased multiple Apple products from MacMall. Some were new and some were in open box. The open box products go through an extensive and rigorous inspection and the items are just as flawless as a sealed-box item. Shipping is always free and fast, at least with the pricier items. Prices are competitive with Apple's and one of the greatest benefits is no sales tax costs. "


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Verified Customer
Rating 10/10
5/5

"Macmall is the best! I'm always referring family and friends - great service and always dependable!"


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Verified Customer
Rating 10/10
5/5

"The item arrived on time and exactly as ordered, just in time for Father's day."


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Verified Customer
Rating 10/10
5/5

"fast shipping, no sales tax!"


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Verified Customer
Rating 2/10
1/5

"i have never received my order."

Rep reply posted Jun-23-2015

sil_s, MacMall rep has responded

“Dear Valued Customer,

We do apologize for the inconvenience. Item is still in backorder. We'll do expedited shipping once the item is available for shipment.

Sincerely,

MacMall Customer Care”


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Verified Customer
Rating 10/10
5/5

"Order arrived quickly and as advertised."


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Verified Customer
Rating 10/10
5/5

"Package arrived as expected. However, an issue was discovered with the shipping method selected. The issue was handled very professionally and a refund was given due to the nature of the problem.

Thank you and keep up the good customer service!
"


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Verified Customer
Rating 10/10
5/5

"The seller is very responsible and verify my credit card information. The delivery is efficient, too."


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Verified Customer
Rating 10/10
5/5

"Everything exactly as promised. Arrived quickly. Excellent product. I'm a happy customer of MacMall."


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Verified Customer
Rating 10/10
5/5

"This purchase is my third over the past 5 years. All three experiences were excellent. Products delivered as promised!"


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Verified Customer
Rating 10/10
5/5

"Very pleased with this company and the service I received "


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MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.