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Stores > MacMall

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.41/10 7.41/10
    Chance of future purchase: Rating 5.48/10 5.48/10
    Shipping & packaging: Rating 5.55/10 5.55/10
    Customer service: Rating 3.64/10 3.64/10
    Return/Replacement policy: Rating 3.00/10 3.00/10

What is this?

16,358 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-30

MacMall was the website that made the difference for a very indecisive/nervous shopper

"I was very nervous about buying a computer online. However with MacMall the process was simple. The website was easy to navigate and when I finally decided to buy, it was a 1-2-3. I received e-mails and a phone call to verify my shipping address. And although there was a winter storm...I received my computer on time.
I am very pleased.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-30

Happy Customer

"MacMall had the computer I needed at a great price and it shipped quickly!"


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Verified Customer
Rating 10/10
5/5
2016-01-30

great price, fast delivery and the product I wanted

"What else could you ask for!"


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Verified Customer
Rating 10/10
5/5
2016-01-30

"Quick and easy. Shipping was on time and same prices as Apple"


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Verified Customer
Rating 4/10
2/5
2016-01-29

Disappointed Customer!!!

"We had a computer crash and was told to order online so that we could use shoprunner 2 day shipping as we needed the computer asap. Macmall sent us our order number over email. Two days later when we should have received the order and it didn't show up I went online and entered the order number and it told me it didn't exist. I had to call Macmall and they didn't show anything for that order number either. They told me it was like I didn't place an order and couldn't get back with me until the next day to see what had happened. It was another couple days before we received the computer we were needing. I never really received an explanation as to why our order wasn't placed even though they sent me the order #."

Rep reply posted Feb-05-2016

Van_Blanca, MacMall rep has responded

“H i ijnews,

Our apologies for the confusion. Orders billed through Amazon is considered guest check out and will not appear on your MacMall account dashboard. You may view this on your Amazon pay account or use our single order lookup page to check your order status : https://www.macmall.com/o/Order-Summary/macmsc-macmsc.33

Under single order lookup, please put in your order number and zip code.

We're glad that you received the package. If you need further assistance, please contact us at 1.800.622.6255 (option 5).

Sincerely,

MacMall Customer Care”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-29

Easy Ordering and Fast Delivery

"My experience with MacMall was pretty awesome. The process was easy, and my package arrived a lot sooner than I anticipated. I will definitely order from MacMall again!"


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Verified Customer
Rating 4/10
2/5
2016-01-29

No Apple today

"Had to cancel order due to a refusal to ship to my address."

Rep reply posted Feb-05-2016

Van_Blanca, MacMall rep has responded

“Hi esteswmatthew,

We regret that we were unable to fulfill your last order. For security and logistical reasons, we have shipping restrictions and some items may not ship to customers desired address.

Respectfully,

MacMall Customer Care”


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Verified Customer
Rating 10/10
5/5
2016-01-29

iPad Pro purchase

"Excellent service. Timely delivery. Easy to use website. Very satisfied with purchase."


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Verified Customer
Rating 10/10
5/5
2016-01-29

Apple no Macmall yes

"I tried getting the accessories for my iPad pro from Verizon and Apple and neither had them and I would have to wait 4 or 5 weeks for my keyboard, pencil, case and tempered glass. My husband said go to Macmall I bet they have it. Sure enough I went to Macmall on the internet and they had the accessories I wanted. I ordered them and within 2-3 days. I had my stuff. Great job Macmall!"


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Verified Customer
Rating 10/10
5/5
2016-01-28

5 star happiness

"A company that excels in easiness to order. Prices are great and ease to order wonderful.Highly recommended web site."


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Verified Customer
Rating 10/10
5/5
2016-01-28

Great Price/Great Service

"I decided to upgrade my computer's RAM. MacMall had a great selection and the best price. I got the parts when advertised. Everything worked as it was supposed to."


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Verified Customer
Rating 10/10
5/5
2016-01-27

No Problems

"Packaged well, no damage. "


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Verified Customer
Rating 10/10
5/5
2016-01-27

Always good service

"Have ordered a number of products from MacMall, small to large and have aways received very good service."


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Verified Customer
Rating 10/10
5/5
2016-01-27

easy ordering, fast delivery

"Received the items I ordered quickly. Love the 10 port usb charging hub! Eliminated taking up every outlet in the house to charge phones, ipods, tablets etc. And the 5 pack of lightning cables has eliminated the need to remember to bring a cable in the car when traveling. I can leave one there and gave one to each kid for their backpacks. Works out so well! "


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Verified Customer
Rating 10/10
5/5
2016-01-27

Great

"All delivered as promised!
"


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