We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90508
    •  
    • BUSINESS HOURS
      24 hours, 7 days a week
      GENERAL PHONE
      800-MACMALL
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerService@MacMall.com
      SUPPORT PHONE
      888-363-6255

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.40/10 8.40/10
    Chance of future purchase: Rating 8.18/10 8.18/10
    Shipping & packaging: Rating 4.32/10 4.32/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Voice your opinion! Review MacMall by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-15

". Overpriiced by 30 dollars"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-14

Poor Customer Service

"Great pricing, great product. I called about 10am about upgrading ram on my MacBook Pro, simple request. I was on the phone forever, then asked if they could call me back, didn't call back, I call back about 3, was on the phone again forever, after they finally found ram, what they requested was 50 dollars more than what I saw, I ask them to look up what I saw and they was like; "Oh yeah that'll work". "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-10

"very easy, and customizable transaction"


No Avatar

Verified Customer
Rating 4/10
2/5
2017-03-08

Slow as hell.

"This thing toke forever to get here. I appreciate double checking the order but this was a $300 iPad. Is it really that important to check with me before shipping. And if you did need a phone call to check the order you should have got to it right away instead of waiting days to get to it. Despite price I think I will shop somewhere else for my Apple products. "

Rep reply posted Mar-13-2017

A rep from MacMall, Vanessa Blanca, has responded

“Dear Valued Customer,

We do apologize but additional verification is needed when we encounter issues processing a payment. This does not happen all the time.

We understand that your experience with us may not be the best. We'll have this reviewed and forwarded to the appropriate department.
Rest assured that we understand your sentiments. We'll take note of your feedback to further improve our service.

If you need assistance or if you want to give us additional suggestions or comments, You may send an email to customerservice@macmall.com.

We apologize for the inconvenience.

MacMall Customer Care


No Avatar

Verified Customer
Rating 4/10
2/5
2017-03-08

problems!

"had difficulty logging in and checking out using "paypal" finally had to check out as guest! not sure sales tax is being forwarded to state of purchase?"

Rep reply posted Mar-08-2017

A rep from MacMall, Vanessa Blanca, has responded

“We do apologize for the inconvenience and for the bad experience you had. We hope to make things right and sent you a private mail.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com. We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-07

I had no idea this website existed

"If it wasn't for the spotty AMD Ryzen launch, I would have never found you guys. Price was slightly (5-6 dollars) above MSRP, but at this point completely worth it for the simple fact that you had even one AM4 motherboard in stock.

Will definitely check out the full store! Thank you for making it possible to build this PC by the end of March!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-06

iMac Number 3

"I have ordered several items from MacMall and this is the 3rd iMac. Never had an issue, fast shipping and good service."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-06

Looking for Apple products? This is the place?

"Get your Apple products here. Great prices and service."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-04

Great Price!

"I have been receiving MacMall email offers for several months. It was so easy to place the order."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-04

"I tried three different credit cards and all were initially rejected. I guess that is a good thing in terms of fraud protection for you and me, but it is also frustrating. I had to clear the purchase with the credit card provider before I could finally complete the transaction. "


No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-04

Lack of certain items

"I didn't find everything I wanted. You were out of stock with it. Also, didn't find certain items. But, your pricing was good."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-02

Great product knowledge

"Sales person had excellent product knowledge. Looking forward to shopping at macmall soon."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-02

New Computer for Robby

"My son wanted this computer for college and to play games with his friends. He as friends? Really?"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-02

"quick easy great prices!!!"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-01

"Gave us hell trying to confirm shipping address. Get with it."


Learn about Our Reviews

Share MacMall's store rating

MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,407 merchant members.