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Stores > MacMall

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  • MacMall

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.05/10 6.05/10
    Chance of future purchase: Rating 4.74/10 4.74/10
    Shipping & packaging: Rating 4.86/10 4.86/10
    Customer service: Rating 3.97/10 3.97/10
    Return/Replacement policy: Rating 4.00/10 4.00/10

16,931 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-02

After I place order, it then shows product backordered 11 days

"11 days later, it still shows 11 days backorder.

Not happy.
"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-02

don't try to contact a live person

"after buying an ipad, there was no way to find when it was shipped or to trace it in shipment. since I couldn't be home 24/7 to sign for the delivery I tried to contact macmall for shipment information. after calling sales about ten times and getting only voice mail each time I was able to locate a number for their finance department and the woman there was able to find a tracking number for me which I used to determine approximately when it would arrive so I could be home for the 6 hour window.

the hassle for buying from macmall is clearly not worth the small savings
"


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Verified Customer
Rating 10/10
5/5
2016-12-02

Fast shipping and good price!

"Nice deal on Black Friday. Fast shipping! Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-12-02

"Quick delivery and fair prices. "


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Verified Customer
Rating 10/10
5/5
2016-12-02

Jumped through hoops

"Mac Mall jumped through hoops to make this order arrive on the promised day. I am impressed"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-01

Very disappointed!

"I purchased a Black Friday IPad Pro Bundle and was notified a week later that it was discontinued. It was very oddly handled and then someone called me today and said they could do the deal for me now. I decided to order through Apple at a higher and not risk going through their customer service. "


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Verified Customer
Rating 10/10
5/5
2016-11-30

Quick Service

"Samsung SEK-3500U unit arrived ahead of schedule."


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Verified Customer
Rating 10/10
5/5
2016-11-30

Fastest ever

"Computer is great. Ordered Wednesday morning and delivered to Ashburn, VA Friday noon. Unbelievable. Could not have asked for more."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

Freaky fast delivery!

"Fair price. Dependable delivery!"


Rating 2/10
1/5
2016-11-29

Where is my order?

"Absolute rip-off. Do not buy from Macmall under any circumstances. They promptly charge you even if the product is not available. And they give you no option to cancel.
Not only did they not send me an e-mail with the order number, they never responded to my inquiry about how to get the order number so I could cancel.

Stay away from buying anything from Macmall.

"

This review was modified by Bugs_Bunny1 on November 29 2016 02:56:02 PM

No Avatar

Verified Customer
Rating 4/10
2/5
2016-11-28

Top Notch Service????

"I ordered a Apple Pencil on 11/20. The called me on 11/21 to see if I really did order it. It took me two more days of chasing them down (they did not return my call) before I finally caught them and convinced them I had ordered the pencil. Then the item showed up on 11/28 (quick recovery) in a box that was way too big and the item was moving around on the inside (i.e. no packing material) and on the verge of falling out of the box. Fortunately, inside the bigger box, the pencil was packed in the standard Apple box, and the item seemed O.K. However, I have not tried to to be sure."


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Verified Customer
Rating 10/10
5/5
2016-11-28

Fast delivery

"Quick delivery even with the free option. "


No Avatar

Verified Customer
Rating 4/10
2/5
2016-11-28

Very slow delivery.

"I like MacMall for their good selection of products at reasonable prices. Unfortunately, my recent order for an Apple Pencil has not arrived after one week. This is quite disappointing since I have not had this issue with MacMall in the past."


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Verified Customer
Rating 10/10
5/5
2016-11-28

"Product was as advertised and arrived on time."


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Verified Customer
Rating 10/10
5/5
2016-11-28

Great price, great value, great service

"best price that I could find on a product that is not typically discounted, rapid delivery, well packaged and in perfect condition"


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