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Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90508
    •  
    • BUSINESS HOURS
      24 hours, 7 days a week
      GENERAL PHONE
      800-MACMALL
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerService@MacMall.com
      SUPPORT PHONE
      888-363-6255

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • option not available Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.69/10 8.69/10
    Chance of future purchase: Rating 8.66/10 8.66/10
    Shipping & packaging: Rating 5.83/10 5.83/10
    Customer service: Rating 7.92/10 7.92/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review MacMall by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-09-14

Great if you know what you're looking for

"Great overall, had to call customer service about the return policy (incase the computer won't run the program I need it to via parallels) and spoke with someone, after getting hung up on the first time, with extremely broken english.. VERY tough to understand."


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Verified Customer
Rating 10/10
5/5
2017-09-14

"Quick and easy! Pricing was also excellent."


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Verified Customer
Rating 10/10
5/5
2017-09-13

"I've been shopping with MacMall over many years and several macs. I always come back."


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Verified Customer
Rating 10/10
5/5
2017-09-13

Fast Shipping

"I always love shopping on MacMall.com. The prices are always very competitive and the Free Shipping is great. Shopprunner is a plus!!!"


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Verified Customer
Rating 8/10
4/5
2017-09-13

Pretty G

"Easy ordering. Sales rep was helpful but needed to ask someone else a couple questions. "


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Verified Customer
Rating 10/10
5/5
2017-09-13

"Quick and easy, very good pricing"


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Verified Customer
Rating 10/10
5/5
2017-09-13

"Hopefully product is as good as site"


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Verified Customer
Rating 10/10
5/5
2017-09-11

"I looked for specifically what I need for memory expansion on my Mac Mini and found what I wanted, what I needed, instantly."


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Verified Customer
Rating 4/10
2/5
2017-09-10

no free expedited shipping for order over $2700

"My order had a bill of $2700 and I still did not receive free expedited shipping. "


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Verified Customer
Rating 10/10
5/5
2017-09-06

"It was a great experience
"


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Verified Customer
Rating 4/10
2/5
2017-09-05

Verified By Visa - Pain

"Wish it were easy to checkout, but the verified by visa thing almost caused me to abandon the purchase...what a pain."

Rep reply posted Sep-05-2017

A rep from MacMall, Vanessa Blanca, has responded

“Thanks for taking time to speak with us today.

Please do not hesitate to contact us.

MacMall Customer Care”


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Verified Customer
Rating 10/10
5/5
2017-09-05

great shipping

"the overnight shipping wasn't a total gouge"


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Verified Customer
Rating 10/10
5/5
2017-09-04

Always a good deal

"My 4th purchase from MacMall"


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Verified Customer
Rating 8/10
4/5
2017-09-03

Great prices, but why the sales tax?

"I like MacMall prices and service. But they have no office in my state, yet they collect taxes. Why? It's not their responsibility to do that. How do I know that they actually send them to my state?"


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Verified Customer
Rating 6/10
3/5
2017-08-30

Expensive Shipping

"Prices are ok, but the smallest shipping cost was $10, which is more than the price of the item I am purchasing!"


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