visit lightake.com »
"This company is shameful. They messed up my shipping on my first order. Then they suckered me into paying for 50% of my replacement product upfront, and they would credit me the 50% when the first one was returned. I went for it, and then they said I had to close my paypal claim against them. Now I am out 150%, because of these losers. "
"MUY CONTENTA CON LA EMPRESA LIGHTAKE EN GENERAL, SOBRE TODO CON NICOLE, UNA PROFESIONAL QUE HA SABIDO COMPPRENDER Y SUBSANAR UN ERROR COMETIDO POR SU EMPRESA, DE MANERA JUSTA Y GRATUITA PARA EL CLIENTE."
"First of all excellent Customer Service !!!I've ordered Flashlight, but one of the parts was missing. I've sent email with picture of ordered product, two days later received message from Lightake Customer Service that They will send another complete product to me free of charge. Really fast service and very good communication !!!In the past I've ordered about 80-100 products from Lightake.com and was really really pleased, just like right now !"
"Vert good customer service, order shipped very fastly."
"Very satisfied with the purchase in Lightake. Prices are cheaper than elsewhere. Should only improve delivery times. Inconvenente I had a lack of stock and I contact customer service, very kindly and quickly solved the problem. I recommend it!!.Muy satisfecho con la compra en Lightake. Los precios son mas baratos que en otros sitios. Solo deberian mejorar los tiempos de entrega. Tuve un inconvenente por falta de stock y me comunique con el servicio al cliente, muy amablemente y rapidamente resolvieron el inconveniente. Lo recomiendo!!. "
"AMAZING! Especially for buying magic cubes. I love the quality and free shipping. I definetely recommend this site for all things cubing."
"It seems to be sold out but Lightake does not communicate. It sill says "In Stock" but mine is still not shipped. Even after two complaints no answer from Lightake. Very bad service."
"prekrasno iskustvo bza isporaka super proizvodi"
"ótimo atendimento resolveu alguns problemas com minha compra perfeitamente.. Recomendo !"
"Shipping was a great deal for me, but lightake took care of all of it. Delivery took a little bit more time than expected, but the package arrived in perfect condition and beautiful packing. Very happy with their service. -Vadhir"
"Good goods. Good seller. Excellent prices."
"I have ordered things from China before and have never had such incredibly slow processing as with lightake. I ordered an item on September 29, and it took them until October 9 to begin the shipping process. Here it is October 23 and I still haven't received it. Their tracking system is next to useless...last report was still in Beijing. Customer service is equally as useless, and all they say is to wait and if I haven't received it in 20 days to contact them! I ordered a Halloween item in September and it looks like it won't reach it's destination in time, especially since I need to ship it to someone else. No excuse for such poor service. I will file a dispute through Paypal, what a pain. Don't order from them unless you have several months to wait. UPDATE: Lightake emailed me and has the nerve to ask me to remove this review! PLUS now they are telling me it takes over 30 days. They have repeatedly ignored my comments about the item not getting here in time for the intended purpose. If over 30 days was stated on their website, I would not have ordered. They said I should wait patiently for a "few more days", which is what they said in previous emails. They are blaming China post and say that everyone has the same problem. Pass the blame. They also said that the shipping date of October 9 (ordered Sept 29) was due to China's National Day. A ten day delay for one day holiday? Do they even realize how ridiculous they sound?UPDATE in response to their comment: I had sent them pictures but they seem to want me to send pictures of dead batteries now (??!). I have explained the delay in sending additional pictures because of Hurricane Sandy in my area, but they don't understand English enough to acknowledge something like a power outage and limited computer access. AVOID. They are clueless."
"I think lightake is very good, you can find a lot of item at a great price, the shipping is free and there aren't no damage to the package. I've had a problem and the support has helped me very well and quickly."
"Service very good and good feedback when I was having trouble at my end"
"i'm really satisfied with the function and service of lightake. the prices are the best. when you have a problem support will answer you as soon as possible. My order arrived on time,is a 100% reliable purchase Lightake"
Share your shopping experience and interact with1,963 participating stores,
write a review!
Follow us & win cool gear:
"How holiday shoppers can beat web scams..."