5/5

posted Jan-11-2012

"Ordering process :Easy
Delivery : Quick
DIY battery kit : as advertised the tools were perfect for the job
Replacement : followed the instruction to the letter. the process is very well documented. The words of caution judicious
Result : A new battery for a fraction of what Apple wanted ( about 1/5 postage included) in about 15 minutes ( most of the time was spent opening the case CAREFULLY AND GENTLY.
Overall evaluation : WOW !"

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5/5

posted Jan-09-2012

"Excellent service and prices, certainly recommended. They stay in touch and stand by their work."

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5/5

posted Jan-04-2012

"The customer service was excellent! Everyone that I spoke with from the office was very nice and helpful. I have spread the word to friends and family."

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5/5

posted Dec-21-2011

"Terrific, fast, high-quality service, with great communication with the owner and staff."

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5/5

posted Dec-16-2011

"I was so surprised at the awesomeness of this service. They were respectful of my concerns to sending my iPod away, promptly answered my emails, etc. When I got my iPod back I was so happy with the work they did. It looks better than ever, and works perfectly. I would highly recommend this service to anyone with a cracked iPod touch screen."

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5/5

posted Dec-09-2011

"Amazing service and customer service. I would recomend it to everyone that needs to get their Apple device fixed"

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5/5

posted Dec-06-2011

"My iPad 2 jumped out of my arms and landed flat on its back, shattering the glass. I went and checked with our local Apple location. They said they didn't do repairs, but were not hesitant in referring me to Milliamp. They said this is the only place they will recommend. So I contacted Milliamp. They gave me several options, which included overnight shipping to and back. I needed my security blanket, Linus has nothing on my blankee. Milliamp sent me an email with the prepaid packing label. Off I went to the local UPS station. Off my iPad went and the waiting began. The next morning I had an email from Milliamp saying they had received my iPad and would put it in line for evaluation and repair. Within 30 minutes I had an email saying they realized this was important to me and would take care of it as soon as possible. The email detailed exactly what quality control measures would take place. That afternoon I had an email saying that repairs had been made and it was being handed off to an independent person to verify repairs and full functionality. The next morning, another email saying it has been fully reviewed, found to be fully functioning and would be sent out that day. I say fully reviewed because they listed all of the check off items. Very, very thorough. Got my baby back the next day. I was so thrilled with their service I posted a Thanks and Great Job on my Facebook wall and advised a close IT specialist friend. Today they followed up via email to make sure all is functioning as I hoped and to ask about their service. I said I only had one word to describe it, AWESOME. Thank you Milliamp and your staff, I hope I never need another repair again, but if I do, you have my business for life. Christmas came early for me."

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5/5

posted Dec-06-2011

"I have to say that I am really impressed with how your company handled this. Quick, good communication, accurate and complete repairs.

I will definitely use you again for repairs. I support a lot of these devices and they are being damaged all of the time.
"

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5/5

posted Oct-23-2011

"Having used Milliamp before to unlock my sons iPod I knew that they were a top notch company, but they surpassed even the expectations that I had for them when I sent my iPhone in to change its color. I sent my phone in on a Tuesday and had it back in my hands on Thursday. The turn around time along with the superior customer contact was awesome! Every step of their process was documented to me via email. I found myself checking for incoming messages from them frequently, and I had a message the majority of the time. When my phone color was completed they even sent me a picture of my new colored phone. Milliamp, you have a customer for life and some new ones on the way, many of my friends love the color of my phone and want their own phones changed. Thank you Milliamp, you have rocked it once again!!!"

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5/5

posted Oct-07-2011

"I am so surprised at how great the quality of the service Milliamp has provided me. I sent my iTouch (3G - not under warranty anymore) in, thinking that the claims and prices made on the website were too good to be true. Rest assured, that this website is the real-deal. Their communication is superb, with real-time status updates of your order every step of the way.

I was blown away at how much time and care Milliamp takes when handling my iTouch. No corners are cut, and everything is tested from the bottom up. Even if all you need is a battery replacement, Milliamp will give your device a COMPLETE system test. Everything from the function of the home button, to the operation of the digitizer... quite literally, every aspect of your device is inspected thoroughly before repairs are even started. Then, once all the repairs have been completed, Milliamp will even spend extra time, making sure that the installations have been done correctly, and that the new parts are functioning as desired, but they don't just stop there. Before your device is shipped back to you, they run it through a complete system test ONCE AGAIN! Just to make sure that when you get your device back, it is in 100% complete working order, just like the day you bought it.

TL;DR: Excellent prices, great communication, A+ quality service, fast shipping.

Thanks again Anthony & the technicians at Milliamp! You guys saved me a lot of money!"

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5/5

posted Oct-07-2011

"Just wanted to say thanks for helping me revive my niece's iPod mini. The battery replacement kit was perfect, with all the tools needed and clear and concise instructions. It really helped to be able to check out the repair first on your website. Couldn't have been easier. Her iPod mini may be old, but it still rocks and so does your tech support staff. This is exactly why we have been long time users of Milliamp and will continue to spread the word about your fantastic service and support. There is no other place to go for iPod, iPad and iPhone repairs. Thanks guys."

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5/5

posted Oct-04-2011

"I thought my old iPod (3rd Gen.) was toast after years of collecting dust. Well, I just got my "new, old iPod" in the mail today, and I am so excited to use it again after all these years!

Upon firing it up, I popped my earbuds in and listened to some terrific music I hadn't had access to in many moons. All the files were saved and it worked as well as it did the day I came home with it from the Apply Store. Many thanks to Milliamp for making everything right and functional again. The case looks great (replaced due to scratches and dents), the screen is terrific (replaced due to scratches and fading), and everything appears completely spotless.

Overall, the service was fast, friendly, and precisely as promised. I sent it in to be evaluated for a nominal charge that was then applied to the overall repair costs. The staff at Milliamp sent me regular updates via email to keep me posted on what they found, what repairs were needed, and which things were not essential. They even gave me a great price break on replacement parts that were non-essential, but made the iPod basically brand new.

No complaints here, and only praise for Milliamp. I'll be passing their website on to my friends and family -- there are loads of iPods around in need of refurbishment, and it's a great alternative to buying new. They come highly recommended based on my experiences!"

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5/5

posted Sep-30-2011

"After a long bout of repeatedly dealing with my local apple store, or an ipod repair place that wasn't out of somebody's garage here in Seattle, I was not convinced that I could salvage my ipod when the battery started to show signs of dying. Don't get me wrong... I am a die-hard apple fan, and will continue to be, but their service counter has a habit of either overcharging me for a simple procedure, or pronouncing a unit dead, when it could have been repaired.

In any event, I took a chance with Milliamp and was not disappointed. My ipod was shipped, received, tested, repaired, and shipped back to me all within one week, and all for about $45, when an apple store would have charged me many multiples of that for the exact same result. Additionally, Milliamp kept me in the loop with frequent email updates as to exactly what was found, and what was being done, as if I had shipped my dog to them for surgury. I assure you that my ipod provides as much companionship as a dog would, so this was very much appreciated. I plan on exclusively using Milliamp for anything apple related, and encourage anyone else to do the same."

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5/5

posted Sep-20-2011

"Milliamp did a GREAT job on my ipod!!! I've recommended them to several friends if they should ever need their iphones, ipads or ipods repaired. It was such a relief to find someone who could repair the audio chip on my ipod and save me from having to buy a new one. I will definitely use you guys in the future if I need to. Keep up the good work and great service!

Regards,
Keith Sarna
"

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5/5

posted Sep-17-2011

"KRACKABOOM!!!!! WOW!!!!

You have GOT to be kidding me!!!! Brand new faceplate, brand new back plate, new battery, this thing literally looks and performs better than the day we bought it several years ago!!!! I purchased this 60 GB iPod photo for my wife online. All they had left was one that was displayed in a store for several months. It was Christmas, and it is exactly what my wife wanted so I paid 350 dollars for it. It arrived with deep scratches on the display, and many scratches all over the silver/chrome back plate. I explained to her that I could only get my hands on a used display model, but despite the scratches it worked fabulous. Her smile was bigger that you could imagine. She was so happy and thankful for her new (to her 60 gb ipod). Well it’s been at least 5 years and the original battery finally died. I have 6 kids All of whom either have an iPhone, or and iPod touch. I have used Milliamp.com at least 4 times in the past, so I knew I could count on them to restore my Wife’s 40+ gigs of music. As expected Milliamp over-delivered! The repair was done, tested, and returned to me in less than a week. When she arrived home from work and found it sitting on her pillow. She was shocked! She had thought it died, and lost all her music. She literally held it to her heart and was giddy with excitement. I am in awe of your service. We are just thrilled! Thank you, thank you, and thank you!! You have a customer for life, and probably many new ones after I tell everyone what you folks did for me. JOB WELL DONE MILLIAMP! A++++
"

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