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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11581 Federal Dr. El Monte, CA 91731
    • Contact: comments@ibuypower.com
    • Phone: (888) 462-3899
    • Customer Support: (888) 462-3899
    • Business Hours: 7:30am~6:00pm PST Mon-Fri 10am~3pm PST Sat.
    • Fax: (626) 228-1205

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.37/10 8.37/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: Rating 8.89/10 8.89/10
    Customer service: Rating 9.49/10 9.49/10
    Return/Replacement policy: Rating 9.04/10 9.04/10

3,085 Customer Reviews

Rating 10/10
5/5
modified review posted

"I had been having trouble with the laptop order, and with getting everything sorted. Multiple employees felt like they were giving me nothing but run around, and two managers got on my nerves. HOWEVER, there was one employee who made it all right, and handled my issue with nothing but respect and consideration. Gerso Guillen helped get everything sorted out quickly, and was very nice about it! He didn't even ask me to do this survey, I asked to do it because he left that good of an impression."


Rating 10/10
5/5
modified review posted

"I have just purchased my third computer through iBUYPOWER. The first one I was very hesitant but it is still running 9 years later. The second one is my current main computer and is working great 4 years now. My new one is being built now. I would recommend iBP to anyone that doesn't want to build a computer themselves but wants the ability to pick and choose each component and then have a 3 year warranty to back it up. Lee has contacted me and caught a mistake on my order and we were able to resolve it before it was a problem. He has been very helpful so far. "


Rating 10/10
5/5
modified review posted

"good products
take pride in their building computers
good pricing
"


Rating 10/10
5/5
modified review posted

"Lee Richard was kind enough to call and offer his services if I had any questions about my order. I appreciate this when dealing with online purchases. I bought a PC from iBuypower almost 7 years ago and it's the best machine I've ever owned. I always refer iBuypower to my friends and acquaintances. Thanks!"


Rating 10/10
5/5
modified review posted

"This is my second computer build through iBUYPOWER.com. The first one I purchased almost 5 years ago now and its still going strong, but its time to upgrade and pass it on to the wife. Only had to replace the video card after 4 years of non stop gaming. I spoke to Lee on phone and the service he provided was great."


Rating 10/10
5/5
modified review posted

"I thought about building my own computer but, not only was ibuypower easier, it was cheaper! Robert Chen was my sales assistant and he quickly answered my questions within a day of emailing them."


Rating 10/10
5/5
modified review posted

"Robert Chen was the rep for my order, and he kept me updated all along the way. 5 stars to him, great job"


Rating 10/10
5/5
modified review posted

"Would like to mention that I had a wonderful experience speaking with Gerso Guillen who gave me exceptional customer service and phenomanal technical assistance with my computers audio system."


Rating 10/10
5/5
modified review posted

"Computer has fit my needs for 2+ years. Handing it down to my son so he can use it for school and gaming. Currently ordering a new PC from IBUYPOWER. Spoke to Lee"


Rating 10/10
5/5
modified review posted

"Spoke to Richard Lee who has been very attentive towards my order. I'm happy with the way ibuypower handles their business and customer service."


Rating 10/10
5/5
modified review posted

"Absolutely love the new Gigabyte laptop I just ordered. This was my second order from Ibuypower. I still use my desktop, and its still extremely fast. The gigabyte laptop is just as fast and just as amazing. The system is super thin for such a powerful build. Its exactly what I wanted. All of the Ibuypower staff were extremely helpful throughout the process, especially Pauline and Mike. From order to receive only took 14 days. I chose free shipping, and did not order rush service. "


Rating 10/10
5/5
modified review posted

"IBUYPOWER is great, I just received my new computer (which is lightning fast) yesterday and I'm in love. It came with a great promo code for a free game which I was having an issue finding until a very helpful assistant named Robert Chen helped me right on through. I was gaming in no time, thanks Robert and IBUYPOWER for being awesome!"


Rating 10/10
5/5
modified review posted

"I run the IT department for a mid-sized manufacturing company. I'm pleased to have found iBUYPOWER.COM, after years of being disappointed by the major pc manufacturers. I've replaced 4 engineers' workstations so far in my network of 50 desktops and plan to continue down this path. iBUYPOWER gives me the flexibility and high-end components that I need to fulfill our processing requirements. The service is also exceptional. I am currently working with sales representative Lee who is helping facilitate my current order. "


Rating 10/10
5/5
modified review posted

"I am very pleased with my new iBuypower laptop. I have had it for a month and it runs all my programs and games great. I also like the look and quality. My experience buying from iBuypower was good, Steve contacted me right away and kept me posted on my order. It arrived as promised. Overall I got exactly what I was looking for. We will be looking to iBuypower for our next computer purchase."


Rating 10/10
5/5
modified review posted

"Gerso Guillen helped me find out what kind of RAM I can use to upgrade my IBUYPOWER.COM system. He(or she) was very patient with me. Kind, respectful and had a great personality to boot. Gerso Guillen is totally awesome!! =)"


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iBUYPOWER.COM is a merchant member
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