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RatingsRating
Store InformationStore Info
Full Rating Profile
  • fumfie

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3522 Flatlands Ave
    • Contact: service@fumfie.com
    • Phone: 866-666-9198
    • Customer Support: 866 666 9198
    • Business Hours: 9:30-7:30 est
    • Fax: 866-618-1728

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.07/10 8.07/10
    Shipping & packaging: Rating 6.72/10 6.72/10
    Customer service: Rating 8.63/10 8.63/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

1,516 Customer Reviews

Rating 10/10
5/5
2015-02-27

"I just want to say how pleasant and helpful Elliot was to me . We had a challenge because I live in a rural area where your shipping company does not deliver . Elliot solved my problem by suggesting we ship to my work address . I could not be happier with his assistance . Thanks , Mike Keefe"


Rating 10/10
5/5
2015-02-18

"Elliott was the best of many calls and business #'s that I called.

I was complelled to buy from him due to his excellant knowledge and customer service.

I hope to buy more with him and your firm in the future"


Rating 10/10
5/5
2015-02-05

"My experience with Fumfie has been extremely positive due to the excellent customer service I received from Elliot. Elliot called soon after my order was placed to ensure that the order details were correct. When there was an unexpected problem with the order, due to a model discontinuation, Elliot let me know right away and worked with me to help me order the replacement model I wanted for a great price. What would normally have been frustrating and bad news about the model discontinuation turned into a positive experience thanks to Elliot. "


Rating 10/10
5/5
2015-02-04

"If you need excellent service when shopping for appliances or electronics, ask for Elliot at Fumfie. He made my shopping and ordering a new cooktop for my kitchen easy. I will definitely contact him for future purchases. Great prices and great service!"


Rating 10/10
5/5
2015-02-04

"Elliot was very helpful. Good communication throughout the process, and the best price on my refridgerator by $150. Delivery process was hassle free.

Many thanks."


Rating 10/10
5/5
2015-02-04

"Elliot was very helpful in getting what we want. They also gave update on regular basis. very good service, best price, and on time delivery. "


Rating 10/10
5/5
2015-02-03

"I ordered a double wall oven today on line and was pleased to receive a call in the same day verifying the details of my order. They even waived the additional shipping fee which I greatly appreciated. I will definitely consider purchasing from them again. "


Rating 2/10
1/5
2015-02-02

"I wrote a review in order to caution others but Fumfie tried to get my review removed. Everything stated in my previous review was 100% honest. No wonder why all the reviews for Fumfie on this sight are positive. All of the negative reviews were removed. I welcome anyone to call me and dispute anything I stated previously or in this review. Buyer beware!"

Rep reply posted Mar-02-2015

Fumfie, fumfie rep has responded

“Hello,

Anytime a customer did not have the 5 star service they deserve, we will always make it our business to contact the customer and try to make things right. If any customer has an unresolved issue, please call us at 877-917-9166 and our agents will be happy to assist you.

Best Regards,

Fumfie Home Appliances”


Rating 8/10
4/5
2015-01-29

"This is my second time working with Fumfie on a major appliances order and this will not be my last. Elliot is THE guy to talk to... he's knowledgeable, courteous, and patient. Recommended!"


Rating 10/10
5/5
2015-01-22

"So far I have been pleased with my transaction with fumfie.com. Elliot was informative and helpful taking my order. He did not try to push the extended warranties or bait and switch the order, which I appreciate. "


Rating 10/10
5/5
2015-01-15

"Very happy with Fumfie and in particular Elliot. Their customer service is way beyond what I expected.

Elliot called me on my home phone and went over the details of my order and even managed to save me some more money on the delivery."


Rating 10/10
5/5
2015-01-15

"Elliot is the man!!! He helped me locate an item I've been looking for the last two weeks!!"


Rating 10/10
5/5
2015-01-07

"In process of returning Item, will update with result. Was told by Fumfie support that once everything is shipped back I will get full return."


Rating 10/10
5/5
2014-12-19

"Got most of the items that were included in my package, a couple of things were missing, so I contacted customer service and had the missing items in my hand in (3)Three Business Days...I would not hesitate to by from this company again...great customer service..."


Rating 10/10
5/5
2014-12-18

"Great customer service. it is second to none. Awesome!!!! I meant to give them a 5 star but clicked the wrong star"


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