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"Great service and friendly staff when placing my order. Product arrived a day earlier than expected, easy to put together and worked great for our 12 hour drive to Ohio. "
" These folks have certainly earned my trust. I ordered a Hi/lo drop at 5PM on Wed and my order was on my door step at 10Am on Fri. Everything was as advertised and the pricing was the best I could find on the net. SUPER JOB eTrailer!!"
"All i have to say is wow!!!! if you have need for a hitch and wiring, then etrailer is the place to go..its as easy as 123. I mean i use to do it the hard way splicing wires and such, the way it is now, a kid could do it. trust me this is the ticket for anyone that needs to put one on there car or truck or suv.. E trailer you rock!!!!!"
"Bought a hitch and cargo carrier. The hitch went on pretty well, but we placed a cargo carrier on the car and the hitch was so low we had to make a custom hitch extention to make it work or the carrier would scrap. I bought the the CURT hitch and cargo basket, thinking they would work well together, I guess not. Did they not think about people using two of there products together?? Or even offer the extension piece for this car. Really... Good material with poor design (on the cargo basket connection side of the house).. I don't know if the temporary fix will work long,so I may take it all off and go with another company or have to spend more money to fix what should have been in the box from the start. E-trailer is a good place and is not there fault, it's CURTS!!"
"Good job overall, correct products received in a timely manner. The hitch was relatively easy to install at home. Video is very helpful. Definitely a two person job. Cost savings was huge by doing it ourselves and buying at e trailer. Was able to use the hitch immediately on vacation to carry our bike rack. The box had a hole in it when delivered, and the light kit box inside was somewhat crushed which probably happened during transport?"
"I got a SportRack cargo carrier at Goodwill and needed a key for the locks. Well SportRack went under and was bought by Thule, who apparently can't find the phone burried up their... nevermind. Anyway etrailer.com was able to get a key pattern looked up, have it cut and in my hands in 2 weeks. Unlike Thule they did answer the phone and respond to my email when I had questions and emailed me with updates every step of the process and all I ordered was a stupid key. Thanks etrailer."
"I had a very pleasant buying experience with etrailer.com. I actually called to find out how soon I'd receive the Curt trailer hitch for my Honda Civic so I just ordered it over the phone. Lexus product knowledge was extremely helpful.The plug and play wiring harness which I also purchased from etrailer.com was a cinch to hook up. All lights on trailer worked on first check and I was ready to roll.I'll be back for all my trailer needs.Thanks etrailer.comJim C. - Maryland"
"Had a very pleasant ordering experience with etrailer. Had some questions so I placed a call and was very impressed with the help I received. I got answers to my questions and placed the order. Shipping was exactly as promised and installation of the product was a snap thanks to the great instructions and the videos online! Absolutely could not have been smoother! "
"Ordering with etrailer.com was very easy. Titus was a great help with my order. I wanted OEM tires for my trailer and the price with galvanized steel rims was less delivered than I could have gotten just the tires at any of the local tire stores in Portland. The galvanized steel on the rims was not perfect, but look fine. The tires arrived within 3 days of the order. I will definitely use etrailer.com again."
"ordered 4 bearing buddies for my 5th. wheel trailer late on friday evening hoping to have by following thursday, which in my mind was not possible, but because their great customer service and actualing caring about my needs, order was still shipped on friday evening and i did receive order in time for my trip i do highly recommend etrailer for their great customer service and sales"
"Very helpful and informed... will use agin"
"Simple, painless online transaction.Products were as advertised, prompt shipping.it was fast and easy..Great company"
"Easy to order and wiring harness shipped fast. Online videos were very helpful and made installation easy. Trailer wire harness seemed of high quality and all parts were present. Definitely would order from etrailer.com again."
"I spoke with them on the phone to ensure they had the Kuat bike rack in stock and they did, unlike some other on-line vendors. Good phone support. The free delivery of my Kuat bike rack was very fast too."
"I purchased CIPA mirrors for my 2004 Chevrolet 3/4 ton truck. The mirrors arrived broken, I had to put them on because I needed them to tow my 30' trailer it cost $100 at the dealership. Then the morning we are getting ready to leave the mirror broke out of the mount and broke on the ground. While I was out of town on business I was sent a new set of mirros. This was fine, but it will now cost me another $100 to get them installed. I was called by e-trailer and told if didn't send them the old mirrors back in 14 days they were going to charge me for them. Well, I don't have $100 to get the mirrors changed on the truck, I have a family member who is ill, and I travel for work. Very Very unhappy with the situation...."
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