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"I ordered a trailer hitch for a 2006 Ford Focus. Customer service did a great job directing me to the right one and helping me get a discount by ordering a useful accessory. Installation went smoothly. I highly recommend etrailer. Their price was better than any local source and I really like the video tutorials."
"ETRAILER OFFERS EXCELLENT CUSTOMER SERVICE. THEY HELPED ME GET EXACTLY WHAT I WAS LOOKING FOR. HASSLE FREE CHECK OUT AND SPEEDY SHIPMENT. THANKS"
"Very easy to order the trailer hitch I needed, and it was easy to install myself. The installation video on your website was very helpful, and gave me the confidence to order and install this hitch on my own."
"Etrailer was great. We recently bought two bikes that had an unusual design and not many carriers would work with them. Etrailer had the right carrier and the appropriate hitch to go on a Toyota Corolla. Their inventory is excellent. They were the only site that had everything and also featured videos demonstrating the products. I had one question before placing the order, so I called etrailer and spoke to Jennifer. The phone was answered promptly and Jennifer was very knowledgeable and helpful. I added a lock for the hitch. Jennifer took all the information and said she would process the order that day. This was at about 3:30 in the afternoon. Much to my surprise, all items were delivered the next day. I would not hesitate to refer a friend to etrailer.com."
"The dealer came back with a estimate of nearly $900 to install a factory hitch. I found etrailer.com and saved about $680!The work of installing the hitch and the wiring took me about 3 hours but I was taking my time and trying to do a quality job. The instructions were very concise and I only had to deviate from them on a couple of minor things. The hitch would have been a lot easier to install if the vehicle had been on a lift, but I still managed to do it while laying on my back. Etrailer had the best prices and they were also the only site I found that had the wiring kit for my Mazda CX-9."
"The sales representaives were friendly and easy to work with. They had expert knowledge of the products that I needed and knew exactly how they all fit together to form a solution. They answered all of my questions with a firm foundation of knowledge that left me confident that I would receive exactly what I needed."
"Service was superb and shipping was SUPER FAST!! Rob's advice and assistance re: shipping was right on. The item was as advertised and very easy to install with the detailed instructions Am very happy with E-trailer."
"This was my first purchase from e-trailer and it was an amazing purchase. I needed my bike rack within 5 days and they got it to me a day early and did everything over the phone and the customer service was tops! I will use etrailer for all my trailer needs and was extrememly happy with the excellent customer service and quality product. Oh yeah, the product was packaged with extra padding and it came without even a scratch on the box. Well done!"
"I was surprised at the great customer service and knowledge of the staff at etrailer.com. Being very new to this, I found the videos extremely helpful and helped me to do the job myself. Thanks for all your help."
"great service. super fast shipping. great price and selection!"
"Very happy with my Class 3 hitch puchase. Called customer service to place order and spoke with a very helpful rep. Price point was great. I think the packaging could be better. The hitch arrived with some scratches around the receiver. Had they been anywhere else, you would not have seen them once mounted. Tracking info was appreciated. I would use and recommend Etrailer. Maybe a small piece of styrofoam and tape would have prevented the scratches, but overall very happy and I did get free shipping"
"Etrailer.com had the parts I was looking for at a price I could afford and they delivered! What more can a consumer ask for?I really feel I got great prices and I'm completely satisfied.Thanks to folks at etrailer.com for another great job.Sincerely,Ray Golley"
"After 4th of July weekend it became clear that the surge master cylinder on my 1990 TI trailer needed to be replaced. I searched high and low locally to find one but had no luck at all. In searching the web I found etrailer.com and figured I had nothing to lose...I called in to see if they had the old master cylinder and not only did they have it but they knew what other parts I'd need to do the job and had me all wrapped up in just a couple of minutes. They shipped out the parts without delay (clearly they were in stock in their warehouse!) and everything arrived in perfect condition a couple days later.I'm extremely pleased with my experience at etrailer.com and simply blown away by the level of service for the price (the price was better than anyone else I found online!).Great job etrailer.com and thanks!ShawnMercer Island, WA"
"Ordered in the afternoon and it shipped the same day. Can't get any quicker than that. Great price. This will be my first stop next time I need parts for my trailer. "
"I would definitely order from etrailer.com again. They had the best price on the item I was purchasing. I ordered on a Monday at lunchtime and UPS was in my driveway with my purchase on Wednesday morning. Great transaction. Good communication through email also."
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