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"The sales representaives were friendly and easy to work with. They had expert knowledge of the products that I needed and knew exactly how they all fit together to form a solution. They answered all of my questions with a firm foundation of knowledge that left me confident that I would receive exactly what I needed."
"Service was superb and shipping was SUPER FAST!! Rob's advice and assistance re: shipping was right on. The item was as advertised and very easy to install with the detailed instructions Am very happy with E-trailer."
"This was my first purchase from e-trailer and it was an amazing purchase. I needed my bike rack within 5 days and they got it to me a day early and did everything over the phone and the customer service was tops! I will use etrailer for all my trailer needs and was extrememly happy with the excellent customer service and quality product. Oh yeah, the product was packaged with extra padding and it came without even a scratch on the box. Well done!"
"I was surprised at the great customer service and knowledge of the staff at etrailer.com. Being very new to this, I found the videos extremely helpful and helped me to do the job myself. Thanks for all your help."
"Very happy with my Class 3 hitch puchase. Called customer service to place order and spoke with a very helpful rep. Price point was great. I think the packaging could be better. The hitch arrived with some scratches around the receiver. Had they been anywhere else, you would not have seen them once mounted. Tracking info was appreciated. I would use and recommend Etrailer. Maybe a small piece of styrofoam and tape would have prevented the scratches, but overall very happy and I did get free shipping"
"Etrailer.com had the parts I was looking for at a price I could afford and they delivered! What more can a consumer ask for? I really feel I got great prices and I'm completely satisfied. Thanks to folks at etrailer.com for another great job. Sincerely, Ray Golley"
"After 4th of July weekend it became clear that the surge master cylinder on my 1990 TI trailer needed to be replaced. I searched high and low locally to find one but had no luck at all. In searching the web I found etrailer.com and figured I had nothing to lose...
I called in to see if they had the old master cylinder and not only did they have it but they knew what other parts I'd need to do the job and had me all wrapped up in just a couple of minutes. They shipped out the parts without delay (clearly they were in stock in their warehouse!) and everything arrived in perfect condition a couple days later.
I'm extremely pleased with my experience at etrailer.com and simply blown away by the level of service for the price (the price was better than anyone else I found online!).
Great job etrailer.com and thanks! Shawn Mercer Island, WA"
"Ordered in the afternoon and it shipped the same day. Can't get any quicker than that. Great price. This will be my first stop next time I need parts for my trailer. "
"I would definitely order from etrailer.com again. They had the best price on the item I was purchasing. I ordered on a Monday at lunchtime and UPS was in my driveway with my purchase on Wednesday morning. Great transaction. Good communication through email also."
"I ordered the trailer hitch for my 2007 Pilot. It came in just two days and me and my neighbor installed it in about 30 minutes. We used the utube video which was exactly what needed to be done (it was very exact). Make sure you have a torque wrench available because you do have to torque the bolts to 68 lbs. I would highly recommend to anyone, it is a quality hitch."
"Found the item i needed at etrailer and subsequently ordered it was fast efficient service and part fit perfectly. would give them highest recomendation for trailer/towing parts. B"
"I was looking for a part for an old Thule box that was not listed on eTrailers' website. ETrailer went out of their way to find the right part, order it from Thule, then ship it promptly to me. Great service!"
"The sales representaives were friendly and easy to work with. They had expert knowledge of the products that I needed and knew exactly how they all fit together to form a solution. They answered all of my questions with a firm foundation of knowledge that left me confident that I would receive exactly what I needed."