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"This is the second order I've made with eTrailer. The first was a while ago, a hitch for a 2000 Subaru Forester. This current order was for a hitch for a 2007 Subaru Outback. BOTH orders came in 3 business days [I'm located 970 miles from their warehouse!]Both items were exactly as advertised, both fit the applications perfectly, and installation was a breeze.I did call customer service to ask a technical question and I got an informed and polite answer. I have recommended eTrailer to friends and family. I would not hesitate to deal with them agian."
"The operator was very helpfull. She sent two follow up messages about the delivery. The web site had all the information I needed and the prices were good."
"Great experience - would use etrailer.com again!"
"I WAS SHOCKED WHEN I CALLED IN MY REQUEST,THAT BRIDGET NEW EXACTLY WHAT PART I NEEDED,IN A MATTER OF 4 SECONDS...SHE IS WONDERFULL,AND NEW THE PRODUCT LINE COMPLETELY.QUICK SERVICE,QUICK SHIPPING,AND EXTREMELY HELPFUL...GREAT COMPANY TO DO BUSINESS WITH.VERY HAPPY,AND I WILL TELL ALL MY FRIENDS ABOUT THIS COMPANY.THANKS TO ALL AT ETRAILER."
"The item is AWESOME and the price was the icing on the cake. I shopped around and could not match the quality and price I got from etrailers. The customer service was enjoyable. Thank you and I will be shopping again soon."
"Ordered trailer hitch Wednesday and it arrived on Friday. Watched installation video, which made the whole process go smoothly. Hitch sticks out a bit further than I thought it would, but hardly notice it now. Receiver fit seems a little loose. May try adding shims to cut down noise it makes rattling around in the hitch.Wiring install was also straightforward, made easier by the video. Only problem was with trim clip (which broke, because method shown in video to remove panel didn't properly account for design of trim clip (in my experience, there is always some subtle trick on the Honda's, which if you know, is logical, but if you don't results in part breakage."
"easy to navigate web site. ordering was a cinch. sales rep was helpful and accurate. shipping was free (i spent the required amount so got the free shipping). arrived within a couple days. i would use etrailer again for my towing needs."
"Called in and the person was incredibly helpful and very nice. I got my order placed right away and it was delivered sooner than I expected! Great deal on top of awesome customer service!"
"Great experience! I bought a hitch for my VW Routon and watched the installation video and it went exactly the way they showed. I used another web site before to purchase a hitch but etrailer is the BEST! Highly recommend."
"Customer service was great.Product was good, fairly easy to put together."
"I have no complaints at all. Ordering was a piece of cake with Lexus helping me put together the items I needed to make a complete package. Delivery was great as well. Very satisfied all around."
"Etrailer.com is great. Very competitive pricing and great customer service. Order rec'd the next day. I ordered something else from another company on the same day it it took a week for that stuff to arrive!!! If you are looking for anything trailer related go to etrailer.com"
"I bought a prodigy II brake controler and could not be more pleased than I am. First the unit with the exact plug for my 2005 Toyota Seqouia was cheaper than the unit itself at a local trailer place. I did not have to break my back splicing wires under the dash, just plug the unit into the wire harness and plug the other end into the factory plug. I was done in just over a 1/2 hour.The other item I bought was form fitting mirror extenders for the same truck. I have not been able to find them anywhere and I was really tired of the clip on mirror extenders I was using since 2005. The new mirror extenders fit snug and can be put on in seconds, literally seconds. No more shaky mirrors.Etrailer was easy to work with, I will shop again when I need something for my trailer or truck.Signed, Very satisfied customer in Michigan"
"I worked with Joyce to find parts to do the install of a 5th wheel hitch. Joyce knew exactly what I needed and set me up perfectly. She recommended other products only after I asked if there was anything else I should consider. She was not pushy - just helpful. I am about to place another with etrailer as soon as I am done writing this. Joyce is a Rock Star!"
"I had a great experience with etrailer. I had some trouble using the website, but when I called for assistance, the customer service people helped me make the right selection for a hitch and bike trailer and placed the order for me. The price was better than in my local bike shops. My hitch and trailer arrived quickly and in good condition. I would definitely use them again."
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