Tools & Machinery
visit ereplacementparts.com »
"Excellent service we will do business again. "
“Thank you for being a loyal customer! Best wishes with your repair. Let us know if there is anything else we can do.”
"the replacement for the broken part is in the mail,wonderful peoplewill do business again"
“Thank you for this great review. We are so happy to help. Good luck with your repair!”
"Easy to find the parts I was after. Quick ship. Excellent experience all the way around. I will look here first for my future parts needs."
“We are so happy we could help you. Please come back anytime.”
"Ordered parts on December 17th where my credit card was promptly charged. Parts were on backorder with no estimated release date. After a month of waiting to hear back from ereplacementparts, I called and was told the parts were "still" on backorder. I guess they never would have contacted me if I hadn't called. Never order from this outfit!! Legitimate companies do not charge your credit card until they ship!!!"
"Hi. I recently was in need of a main switch,and power cord for a Makita GV 5000 disc sander. e replacements website was easy to find,,and the exploded diagram assured me the parts were what I wanted. I ordered them,,and they were here in 5 days. I called once to ask a question,,and the service techs were very helpful.. The sander is done.It works perfectly. I want to buy more broken Makita tools,,and do this again. Thank you so much. Cory Finston Corys Auto Restoration Service"
“Fixing things yourself is so empowering when you have the right resources! I am so glad you have found us with such ease and will continue coming back. Makes those broken tools at thrift stores look appetizing doesn't it?”
"Do not order from eReplacementParts.com if you need the parts on any timeline. I was charged for my parts immediately but 48 days (and counting) later, they still have not shipped. This was the second order I placed with them. The first order kept changing which items were on backorder, while giving the option to pay more for separate shipping. They seem to mess around with people until they complain, then try to fix everything."
"Excellent service, excellent prices. I will use them for future purchases."
“Thank you so much for the feedback. You are excellent as well!”
"Unacceptable service. Order was lost and took over 6 weeks to arrive. Never use them again.8 January - as of today, no part. Now its over a month! This has been the slowest service I've ever received."
“Oh no! We understand how frustrating it can be when an order is lost. I will have our Executive manager contact the manufacturer and email you back right away.”
"I think this web site is very easy to use. I clicked on my chain saw and clicked on the part and the next thing i know, The part was in my mail box. The easiest web site and quickest. I got the correct part in 3 days. Love this site"
“What great news! We are so happy we could be there to help!”
"glad i found this site ...you guys are awesome......will order agian and agian from you all.... signed ...one happy customer"
“We are glad you found this site too! It's been a pleasure.”
"I have ordered parts from them twice and have been very pleased with each order. They have very friendly and knowledgeable customer service members. I will continue to use them for my small, hard to find parts needs."
"Ordered a part9/23/12 on your web site.was wrong item due to my lack of info needed. Contacted your associate Boyd Anderson on 10/22 and explained my problem. He looked for the correct part based on the info given but to no avail. He suggested I take a pic. of the part and forward to his e-mail and he would try to identify it. He did and sent me a response and created an order, advising me by e-mail. Order placed on 11/28 and recv. on Sat 12/1. This is the type of service that is rare in the retail enviroment today. You have an outstanding employee. treat him well,his type is scarce Bill Webb 423 5073503"
“What great news! Thank you for sharing this experience you had. We will take very good care of him. Hope your repair is a breeze too!”
"Items (not in stock) arrived sooner than I expected. Pricing is in line with other sites. Was able to access their website to check the status of my order. Shipping cost is very low. That makes a big difference when buying small items. "
“Fantastic! So glad you received your parts so quickly! We hope to hear your repair goes smoothly.”
"They make it very easy to identify the correct model, the exploded parts diagrams are well displayed and placing the required parts in your check out basket is easy. Payment options are good, shipping and freight is very reasonable and the ship fast. Excellant on line company"
“We are so happy to hear your service was very satisfactory! We hope your repair goes well, please keep in touch!”
"I ordered chainsaw parts on oct 24, its now nov 16 and im still waiting, there very slow and do not return customer service emails, youll get a generic one back saying thanks for writing.I wont use them again"
“Oh No! Waiting for parts is never fun. I will make our Manager aware of your message, she will be in contact with you soon.”
Share your shopping experience and interact with1,963 participating stores,
write a review!
Follow us & win cool gear:
"How holiday shoppers can beat web scams..."