eCost.com Reviews - page 2 - ecost.com Ratings at ResellerRatings

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ecost.com

Computer Hardware & Software

Rating 8.38/10 4,939 reviews

8.38/100
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eCost.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (4,955)


Rating 10/10 5/5
modified review posted Jun-13-2013

"Consistently receive good service."

Rating 10/10 5/5
modified review posted Jun-13-2013

"Lightening quick shipping. Packing could see improvement."

Rating 8/10 4/5
modified review posted Jun-13-2013

"delivery box was torn open. not a good sign."

Rating 10/10 5/5
modified review posted Jun-13-2013

"Awesome value amd great service!
What more can I say.
Thanks
Damon"

Rating 10/10 5/5
modified review posted Jun-13-2013

"great price and great transaction and great product. Thanks."

Rating 2/10 1/5
modified review posted Jun-13-2013

"Product did not work right out of the box, no returns from your website and now I'm spending money to mail it under warranty and not being able to use it for 5-6 weeks while they fix it. Complete scam!"

Rating 10/10 5/5
modified review posted Jun-13-2013

"I really love the fast shipping "

Rating 4/10 2/5
modified review posted Jun-13-2013

"When I ordered the glasses there was no indication on the web site that it was back ordered or when I would receive them. It was a waste of time. I cancelled the order after waiting 10 days for some kind of notification. There technology is still in the stone ages. Would rather pay more for better service."

modified review reply posted Jun-14-2013

ecost1, eCost.com rep has responded

“Thank you for contacting us.

We tried to source it out and placed it in back order by the time our warehouse ran out of stock.
The order status online is synchronized with the internal system and it went on back order for a number of days.

Pre authorization charge has been lifted on the 11th of June.

Please accept our deepest apologies.”

Rating 10/10 5/5
modified review posted Jun-12-2013

"Thanks for a great shopping experience ! My son is very happy
with his new lap top and I'm very happy with the price ! Delivery
was fast .... we had it in 3 days ! Thanks again ...."

Rating 10/10 5/5
modified review posted Jun-11-2013

"My order arrived in a timely manner. Thank you!"

Rating 10/10 5/5
modified review posted Jun-11-2013

"Great product, great price, fast shipping!"

Rating 4/10 2/5
modified review posted Jun-11-2013

"item is on backorder and no one even told me so I wont even be here to recieve it.... thanks alot"

modified review reply posted Jun-13-2013

ecost1, eCost.com rep has responded

“Thank you for contacting us.

We do apologize for the inconvenience. We are expecting the new stocks to arrive soon. We upgraded the method from Ground to Standard Overnight and we'll release it as soon as its ready for shipment.

6/13/13

The unit shipped last night. You may log in to your account for the tracking details.”

Rating 10/10 5/5
modified review posted Jun-11-2013

"Faster than expected shipping...item as described...GREAT PRICE"

Rating 2/10 1/5
modified review posted Jun-11-2013

"I purchased a cellular phone ear piece that didn't come with a charger. When I called to let them know I was sent a plug to the wall but again no base to charge the phone. This was after I had given them the exact model number to the base."

modified review reply posted Jun-12-2013

ecost1, eCost.com rep has responded

“Thank you for contacting us.

The description of the item you purchased is : CS70N Wireless Spare Earset, behind-the-ear.

Its doesn't come with the base / wall charger but the plug we sent you will still work.

We do apologize for the inconvenience.”

Rating 10/10 5/5
modified review posted Jun-11-2013

"Quick shipping, great deal"

 
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