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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street
    • Contact: orders@eCOST.com
    • Phone: 877-888-2678
    • Customer Support: 877-888-2678
    • Business Hours: Mon - Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.50/10 8.50/10
    Chance of future purchase: Rating 7.92/10 7.92/10
    Shipping & packaging: Rating 9.00/10 9.00/10
    Customer service: Rating 7.00/10 7.00/10
    Return/Replacement policy: Rating 1.25/10 1.25/10

6,614 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very happy with E-cost (as usual)"


Rating 10/10
5/5
modified review posted

"Everything about the sale went fine."


Rating 10/10
5/5
modified review posted

"Every thing as advertised!"


Rating 10/10
5/5
modified review posted

"Very quick delivery, and the product looks like what I actually expected and hoped for."


Rating 2/10
1/5
modified review posted

"Although the FedEx website indicates that the product was delivered, I have NOT received it!!"

modified review Rep reply posted Jun-25-2014

ecost1, eCost.com rep has responded

““Thank you for contacting us.

We do apologize for the inconvenience.

A customer care specialist will be in touch with you soon to assist you regarding your inquiry . Kindly check your email/voicemail ”


Still , we would like to apologize for any inconvenience. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. We would appreciate if you will give us an update regarding your initial feedback once this is resolved .”


Rating 10/10
5/5
modified review posted

"I have been buying from Ecost for more than ten years. I highly recommend them."


Rating 10/10
5/5
modified review posted

"The laptop I ordered was reasonably priced and delivered on time."


Rating 10/10
5/5
modified review posted

"Fast Shipping, and the laptop looks like new and is much better than I expected it to be!"


Rating 10/10
5/5
modified review posted

"Very Fast delivery, very happy "


Rating 10/10
5/5
modified review posted

"Fast shipping and item was better than advertised."


Rating 10/10
5/5
modified review posted

"Just perfect so far, great laptop at a great price."


Rating 10/10
5/5
modified review posted

"This sd card works and was fairly inexpensive."


Rating 2/10
1/5
modified review posted

"Service is faster but they are not flexible when we make payment. i requested to ship my items to different address and they say not. when I received the items they were in bad conditions and they look like old and products. they did not time to clean the items.
"

modified review Rep reply posted Jun-23-2014

ecost1, eCost.com rep has responded

““Thank you for contacting us.

The products we ordered from the refurbishing company were guaranteed by them to be in a working condition. We process thousands of refurbished orders everyday and a little percent of what we ship do not meet our customer's expectation .

Still , we would like to apologize for any inconvenience. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. We would appreciate if you will give us an update regarding your initial feedback once this issue is fixed . We will be contacting you via email to assist you regarding your inquiry .”


Rating 10/10
5/5
modified review posted

"I am very happy with the speed of delivery. I received exactly what i ordered in New Condition."


Rating 10/10
5/5
modified review posted

"Shipped quickly, arrived fast and item works great."


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eCost.com is a merchant member
eCost.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,865 merchant members.