1/5

posted Nov-17-2011

"DO NOT BUY FROM THIS SITE
My son in law and myself ordered my daughter a camera from this site and it was exactly as the other stories have said. We ordered a D300s and the salesman calls to offer my son in law an upgrade. The upgrade was a D5100 that we could have gotten for half the cost. My daughter called them back to ask for an exchange for the other camera. She spoke with Alex who began telling her that they camera she got was so much better and that the one that was originally ordered was not a US camera. She told him that she wanted the other camera. He just keep saying that she needed the other camera it was such a better deal. He then told her that she could return it but she would have to pay a restocking fee and pay the shipping. I then called and Alex gives me the same line, i told him that their website was misleading because it did not reflect that the cameras were not US cameras. He just keep going on and on, and finally offered a battery pack, that he stated was worth $300 but turns on it wasn't worth that at all. We feel like victims of this company, my daughter and her husband are on a limited budget and saved for along time to buy her this camera with our help, how sad that they can continue to cheat people and no one can do anything to stop it."

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1/5

posted Sep-22-2011

"Ordered a Nikon SB600, over two months ago. Still waiting for the item. I wish that I had read these reviews before I used this site. Definitely a case of, 'if it looks too good to be true.......""

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5/5

posted Sep-13-2011

"I am not sure about the other reviews but I had an excellent experience with my order. I purchased a 70-300mm lens for my Canon T2i. I received the lens the next day after the order was placed. I did have number of questions about the order and was helped by a salesperson named Nick. He patiently answered all of my questions and addressed any concern I had. He also added a 5 year warranty for the lens, due to this being my first purchase with buyherephoto.com. I would recommend this company to anyone looking to purchase any camera equipment. "

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1/5

posted Sep-09-2011

"Order placed 9-6-11 for one Canon 5d MarkII Camera body only for $1369. Received an email back acknowledging the order with an order number paying with Amex.

Received an email 9-9-11 from Buyherephoto requesting I call them. On doing so, I was informed that they can't take Amex due to their Amex terminal not working. Told VISA or Mastercard are taken, I responded with a cancellation of the order as only Amex has the consumer protection I trust.

I formerly was a retailer before becoming an attorney and know Amex uses the same card terminal as VISA/Mastercard.

I cancelled the order as it was apparent they had no intention of filling the order as placed and all the negative prior reviews by end-users are clearly on point.

Conclusion: Do not waste time here. Pay the extra bucks and get your item without headaches."

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1/5

posted Aug-31-2011

"Called to see if camera lens was in stock; was assured that it was, so placed order. Next day received an email to call them to confirm, which I did, and was once again assured that item was in stock. Waited for over a week and then called to check on status and was told that item was backordered for 4-6 weeks. Canceled item."

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1/5

posted Aug-30-2011

"These guys are scam artists,Prices are so good to be true and it is not. I order same item which was CANON T3i twice, They sent me email saying " you need to call us, we need to confirm your order" I called them up, this guy keep saying i can not hear you blah blah, He has tendency to offer something else. he said we do not have this item in stock and we will cancel your order. I said OK, he waited expecting i will say something. We hang up. I made another order again for the same item online. I called them up straight right after order. He answers and hangs up on me, They know now I am annoyance now, next called nobody answers, . STAY AWAY. Amazon.com has one of the best prices around, if you can find little cheaper than them go for it. "

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1/5

posted Aug-24-2011

"DO NOT BUY FROM THIS COMPANY! As others have written, their scheme is upcharging your original order when you call back as requested in their confirmation e-mail. My order of a "special package" at a great price arrived yesterday. Seller "Pete" had talked me into the "special package" that was going to save me hundreds. All I originally wanted was a Canon EOS 60D body, but was told that my online order was not for the U.S. model. Does it state that on their website. No. So, he kept adding and adding items (U.S. model of the body, extra 5-hour battery pack, 2 4GB high speed memory cards, a rolling aluminum hard case, screen protectors, a 5-year protection plan, plus free 3-day UPS shipping). My credit card was charged $1,698. Going back to their website today I added up all of the items at the stated "regular" price and it came to $1,718.97. Some bargain I received, right? A call to Supervisor of Sales Brad Jennings to request a return authorization ended with a demand for a 13 percent restocking fee, plus no credit for the "non-refundable" protection plan. Mr. Jennings, by the way, insisted that he has no superior at this company when I requested to talk to his boss. Right. They could have gained a customer and a high rating by merely being honest and ethical. When I indicated that my next call was going to be the New York attorney general's office, he said "go ahead." OK. Game on. This company has not yet heard the last from me. DO NOT BUY FROM BUYHEREPHOTO.COM. "

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1/5

posted Aug-21-2011

"THIS COMANY SHOULD BE AVOIDED AT ALL COSTS! WHILE THEIR BEHAVIOR IS PROBABLY NOT ILLEGAL, IT IS (IMO) HIGHLY UNETHICAL!!!

After reading the reviews, I saw that they had a Nikon D3s on sale for $3,900. The ad stated on the headline that the D3s had a "USA Warranty." In the specifications, a "1 year manufacturers warranty" was listed. The standard Nikon USA warranty is 1 year. Seems legit so far, right?

The next day, I get a call to confirm (I was actually expecting this). The person on the other end attempted to talk me into buying the D700, stating that they had been getting, "a lot of returns" on the D3s. I replied that I was not concerned because the camera had Nikon's 1 year USA warranty. That's when the bells started to clang.

"Well, sir, our cameras come with either a manufacturers or company warranty. Why did you decide on the import warranty?"
I immediately asked him to cancel the order, and after a thirty second pause, he informed me that the order was cancelled.

THIS COMANY SHOULD BE AVOIDED AT ALL COSTS! WHILE THEIR BEHAVIOR IS PROBABLY NOT ILLEGAL, IT IS (IMO) HIGHLY UNETHICAL!!!"

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1/5

posted Aug-05-2011

"Very strange experience with this outfit. I ordered a Canon 580 speedlite online for $340 or so. Got an email from them the next day requesting that I call on the phone to verify the order. When I called they suggested that I buy the next model up.."the 610"..for only $30 more. I agreed. Then, I got suspicious. I googled the 610. Turns out that Canon is in the process of introducing the 680 and that the 610, I found out later, was really a Sigma knockoff for the Canon 580. Trouble is, the Sigma was priced at $255 on other sites. So this was a classic rip off. I feel I was quicklt led to believe that I was ordering a Canon 610, when in fact it was really a Sigma 610. There is no Canon 610. Here is the lesson learned: if the online company asks you to call back on an online order to "verify" the credit card, cancel the order immediately. If it's a legit company, they verify your card electronicaly, not vocally. I am totally angry. Furthermore, when you call them, be prepared to wait a half hour on hold and/or sent to voicemail. Who on earth runs an online operation where you are sent to voicemail in the middle of the business day???"

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1/5

posted Jul-21-2011

"Dont buy from this outfit. I was originaly attracted to this company to buy a sony cx700 camcorder. It was listed for 807.98 and seemed like a great deal. I ordered it and the next day received a email require me to call in to confirm my order. I thought this was a little unusual at first but maybe there was something with the order/processing. so I called and was connected with a rep who began to sell me a different camcorder. I told him I wanted to stick with my original order but he insisted on telling me that was a bad choice and this other camcorder(CX160) was the best option and he would through in an wide angle lense, filters, batteries memorycards a $1100 value all for 899$ about same price of my original order. I persuaded me into thinking this was a great deal I accepted on one condition, that I could return this package if i was not satified. He assured me that I could and garanteed that if I was not satified I could return, or exchange. I received my order in the mail 3 days later and was shocked at what I received. The camcorder itself I could by at a store for $430.00 and all of the assesored combined I could find for under $70.00. I called back to return or exchange my order and spoke with a customer service rep named Derric. A very rude fellow. I began to explain to him that I would like to return or exchange my order he cut me off and imediatly asked why. I explaind that I was overchaged for and Inferior product and that I could get this entire package for $500 at a store. He continued to cut me off and tell me this is not possible. I thought to myself whatever and told him I wanted to change to my orgiginal order for the camera only CX700 for $807. He then to my surprize told me that this is a Japanese model and it takes 6-8weeks for them to import it and the english ones are $1200. i was not willing to go foward anymore with this and requested to just return the package and cancel my order. He then told me that there is a %15 restocking fee and I would owe $160.00 and it needs to be paid up front they have left me with no choice . for now but to pay the fee a get my $900 back.I have never experienced a business like this . Please stay away from this company."

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1/5

posted Jul-13-2011

"I was attracted by the lower prices. Placed order 07/02/2011 on their website for a 70-200mm L f/2.8 at $1,909.00. Got a call back to confirm order from the store. I called back and the guy tried to sell me a Sigma instead, after a while he said I made a good choice to stick with the canon and he will send the lens now. I called back 07/13/2011 to find out tracking #. He tried again to sell me a Sigma lens. I responded "I already have a Canon lens arriving that shipped on July 2nd". He responded that the shipment has not come in yet and that the lens that I bought is not an original and if I wanted the original that would cost $2,699.00.
Anyway, if your time does not mean anything to you then please do business with these circus clowns!
back to B&H."

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1/5

posted Jul-11-2011

"Same experience as with getondigital.com (see review). Probably the same owners. Since I had such a horrible experience with getondigital, I called buyherephoto before ordering and asked if the item was in stock now. I was told that it was definitely available. I asked if it was a Japanese model that wouldn't have readout in English and would take forever to receive. I was told "no, it's a USA model". I asked "if I order today, when will it be shipped?". I was told it would ship either friday or monday (this was thursday). So I placed my order immediately. It didn't ship friday and monday was a holiday, so I decided to cut them some slack and figured it would ship on tuesday. Tuesday came and I got an email requesting that I "confirm" the order, just like getondigital. I was not happy to see that. But I called and confirmed, hoping that maybe they were legitimate and getondigital was just copying their format. The next thing I get is an email telling me that my order had been "upgraded" and I would get another email when the item shipped. Again, just like getondigital. I'm not sure why I always try to give people the benefit of the doubt, but I waited (against my better judgement) to see if they would email me saying it shipped. No such email. I called back, now a week after my "confirmation" email and asked if my camera had been shipped yet. Big surprise: "unfortunately, this item has been back-ordered". How long is the wait? About 4 weeks. Of course, if they are consistent in being like getondigital, I would call back in 4 weeks and they'd tell me it's going to be another 4 weeks. So I cancelled my order. I will say that the "customer service" was quite a bit friendlier than getondigital. But friendliness is useless if I can't get the product. I've been shopping online for many years and I have never run into these kind of charlatans. They are certainly doing more than their part to destroy consumer confidence for online shopping. They just have one word missing from the company name; it should be DONTbuyherephoto.com. Lies, lies, lies. How do you people stay in business?"

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4/5

posted Jul-02-2011

"Had a similar experience as others where I chose a Nikon SB600 flash and the rep called me to convince me to upgrade to a Vivitar pro 548 and he also tried to sell me a battery pack and charger for $59 and you could get the same thing in store for $20. I did my research after I received the flash and found that vivitar flashes are not that reliable. I do have a one year warranty so we will see what happens. I heard if there is a problem, it will happen in the first couple of months. "

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1/5

posted Jun-11-2011

"Scammers! Bait and Switch!
Do NOT buy from this site!"

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1/5

posted May-27-2011

"Bait and switch! Stay away from these guys. Price too good to be true? It is. Order one item, they say there's a problem but they'll sell me this "better" item for the same price. After listening to why the other item is so much better, I want to stick with my original item. They argue with me about it. "I'm stupid for ordering the inferior item." So I try to cancel my order all together, they still argue. "I'm stupid for spending more money going somewhere else." That was the craziest phone call I've ever had. Now I bet my account gets charged and they send me who knows what. Nightmare!"

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