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"the refrigerator came damaged and I need to schedule a return and get a new fridge. I'll be calling tomorrow to schedule a replacement."
"Everything went as it should. Delivery was at the tail end of the window, but they made it! Guys were nice and quick!"
"Very quick processing and delivery. Significant savings compared to brick and mortar stores."
"From start to finish, AJ Madison delivers a fantastic buying experience. I ordered online and within a couple of days received an email telling me my cooktop had shipped! Because I live in a rural area, the driver wasn't able to deliver to my door. He was very nice and polite and worked with us on a delivery site. Transfer from his truck to my husbands went smoothly and we are now a proud owner of a new cooktop! A very satisfying experience!"
"you have to be a ajmadison website expert to determine that a product is in stock or not. Inventory availability is not offered in your cart and you don't find out that your product won't ship for weeks until you have already purchased and they send you an email. There are many sources for appliances and accessories, and it is deceiving to the customer to purchase something that they don't actually have in stock. "
"Easy ordering .. quick delivery"
"Easy to shop online. Delivery on time and hassle free."
"Delivery was scheduled for 8-12. They didn't show up until after 1:00."
"The website was easy the use. The available information was extremely helpful in allowing me to make the appropriate selection. The ordering system worked wonderfully. "
"found the range I wanted and the best price."
"Order process was easy and delivery came very quickly. Thank you!"
"I never received my microwave oven. UPS claims a delivery on 12-04-2013 @ 8:34pm but UPS never rang the door bell and we did not get our shipment. (1Z5Y2F220364594040) I submitted a request for AJ Madison to issue a UPS investigation today as instructed by UPS. So now I will see if customer service means anything to AJ Madison. Send me another survey in about a week for some real time customer feedback. "
"Got it pretty quickly. Haven't used it yet - so if it works I'll be happy!"
"great and will keep buying and tell more people...."
"Saved money, saved sales tax, delivered sooner than expected. Overall the experience was quick and easy. Almost immediate email confirmation and delivery estimate. Really great, no negatives at all."
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