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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.32/10 7.32/10
    Chance of future purchase: Rating 4.78/10 4.78/10
    Shipping & packaging: Rating 4.09/10 4.09/10
    Customer service: Rating 3.52/10 3.52/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

2,824 Customer Reviews

Rating 10/10
5/5
modified review posted

"Delivery within time range, and driver was friendly."


Rating 10/10
5/5
modified review posted

"Super price, fast shipping! Could not ask for better service!"


Rating 2/10
1/5
modified review posted

"Fridge arrived last Wednesday and hasn't cooled down. I called both the manufacturer and AJ Madison. They seem to be pointing the fingers at each other, meanwhile I have an inoperable fridge and no sign of a solution."


Rating 10/10
5/5
modified review posted

"Great experience. Easy ordering, great prices, fast delivery. Would definitely use again!!!!"


Rating 8/10
4/5
modified review posted

"It was all good except for the delivery company. They arrived at 5am; yes. Is that not that ridiculous? And it was dark, of course. So he drove that massive truck through my driveway and hit branches of my old oak trees and broke them. That driveway is a piece of art; but now it is nothing but ugly thanks to Mr. Ignorant. who saw and heard the trees and kept hitting them anyway. Because 20 feet is just too far to push the hand cart first thing in the morning. I wanted to slap him silly."


Rating 8/10
4/5
modified review posted

"I was very happy with the stove and it was delivered the night before it was originally promised. However, I paid for the stove to be brought in and plugged in. The guys got the stove in, placed it in front of the space where it was to go and booked out of the house. I asked about plugging it in & they said it didn't come with the cord. Wouldn't that have been nice to know at time of purchase? Some sort of pop-up in the process to tell me that? My old stove was sitting right outside the kitchen and neither delivery person offered to take the cord off the stove to put it on the new one. I had to do it myself the next day & put it in the space in my kitchen. It still needs the legs adjusted to make it level. That little bit extra would have gotten the delivery guys a good tip, but they ran out so fast (trying to deliver another appliance after 9pm), they got nothing. "


Rating 8/10
4/5
modified review posted

"We ordered a GE Profile cook top. It looks like a GE Profile but does not have the "Profile" emblem on the surface like the one that appears on the store website. I expect to receive exactly what I see/order on-line."


Rating 2/10
1/5
modified review posted

"I called to find out prior to receiving my appliance if I could add the in Home delivery . I did not notice it said it will not remove debris, haul away old appliance nor instillation . This was the third choice. The other two choices did not mentioned the above.
The CSR tepresentative asked if I have stairs and I told her no. I was under the impression tthat paying an extra $99 it will haul away old appliance and install the new one. I paid $99 for the delivery guys to bring the dishwasher 25 feet from the front door. Not very happy with service. I did not understood why the CSR asked if I had steps because that it $99 covers .

If I said I did not have steps , I do not understand ahy the representative
could not say it was not necessary since I asked her if it was to late to change delivery type and cost.
So I paid 99 dollars for nothing since I have to get Sears to install the dishwasher and haul the old
one .

So I am not very happy .
"


Rating 8/10
4/5
modified review posted

"Still have not received my range or microwave and have not had any updates on the status of my order. "


Rating 10/10
5/5
modified review posted

"Loved the price. Everything went smooth from ordering on line to scheduling a delivery time. Will check your website always before I buy any new appliance. Have also told all my family and friends about you."


Rating 10/10
5/5
modified review posted

"Great price. Free shipping. Arrived in great condition faster than expected. "


Rating 2/10
1/5
modified review posted

"Still don't even have an estimated delivery date. I'm calling Visa to dispute this charge."


Rating 10/10
5/5
modified review posted

"Excellent experience and very satisfied customers! The items we received were just as described AND the shipping and delivery were super quick and efficient! Internet transactions, especially when large items are involved, don't always go smoothly unfortunately. That definitely was not the case with this transaction! We look forward to doing business with AJ Madison again!!"


Rating 10/10
5/5
modified review posted

"Great merchant. They shipped the items in time and delivered in time. "


Rating 10/10
5/5
modified review posted

"Lowest Price
Expedient Delivery Service
"


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