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"Quick delivery and great prices!"
"Worst customer service, no dates for delivery after 2 weeks, no reason to shop here"
"Placed order two weeks ago and it still has not shipped. Contacted their customer service and my order is not scheduled to ship until next week. Three weeks to ship? Seems excessive."
"The product and price are great. The delivery guy was very rushed and did not remove the items from the wooden pallet so I had to cut them off and lift them into our shed because I did not want to leave them on the street. Also the delivery window was not convient. "
"still haven't received order "
"Good communications. Delivery team called and asked if they could come earlier than scheduled. Appreciated that!Super nice guys, too."
"Sold me an accessory for a fridge knowing it would not fit new design and refused to take back. STAY AWAY. You'd think for $100 they'd just take it back to avoid me NEVER SPENDING any money there again and posting a bad review."
"I ordered online and arranged a delivery date with a customer service rep., and received the a/c on time ."
"Everything delivered on time as expected. Good, knowledgeable service, too."
"item ordered via the web; delivery reported to be within 1 - 2 wk. now 3d week is past and although i've e-mailed to learn when delivery will [of if] occur, only silence. makes one think that if you want prompt service, this is not the place to go."
"We have not received merchandise yet. Will let you know!"
"Poor communication as issues arose with the delivery of item that was not in stock (the status of which was also not communicated at the time if purchase). The wait to reach someone at customer service is always very long - I wasted hours resolving the discrepancies that were created by AJ Madison's lack of communication"
"I was happy that the delivery came a day earlier than promised. But was unhappy delivery guys left the pallet and straps in my yard. Also the item was damaged and one of the pieces is missing a major part, whole another part is defective."
"did not make it clear that the order was out of stock and would not be in for at least a month."
"After the order was accepted and confirmed, I receive a telephone call from this company telling me that the order was cancelled because the inefficient and small shipping company they use could deliver the product in my tow because it was remote. All other shipping company deliver here every day. It is amazing that a company like this use a small useless shipping company to ship around USA.I have purchased bigger thing than a refrigerator and has been delivered here In this town.AJ Madison make me to loose time waiting for the refrigerator that will not be deliver."