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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.35/10 7.35/10
    Chance of future purchase: Rating 4.68/10 4.68/10
    Shipping & packaging: Rating 4.28/10 4.28/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: Rating 3.13/10 3.13/10

3,516 Customer Reviews

Rating 2/10
1/5
modified review posted

"I have called 3 times to have my retractable downdraft from AJmadison. I was treated very rudely, sentences cut-off, told that I would be called the next day never called. This delivery service is awful and should never be used. As soon as I complete this text I will be calling again. I have offered to go to the warehouse and pick up my appliance myself. "


Rating 10/10
5/5
modified review posted

"Great price and works when I got it!"


Rating 2/10
1/5
modified review posted

"It has been 2 weeks since I placed my order. Despite my request, I haven't yet even received a shipping date or tracking info, much less my merchandize.
Why is this taking so long?
"


Rating 10/10
5/5
modified review posted

"I was able to find a washer that fit my needs exactly, I hadn't seen it anywhere else. Ordering was easy and delivery was much faster than I expected."


Rating 10/10
5/5
modified review posted

"Great transaction and pretty speedy shipping to Denver for $99. "


Rating 10/10
5/5
modified review posted

"Easy to order, super fast delivery! We haven't actually used the products yet, but I'm guessing they will be just what we were looking for."


Rating 8/10
4/5
modified review posted

"Price was right. Processing before shipment took several days. Then the sub-contracted delivery company was a little difficult to deal with. But overall the experience was fine. We got what we ordered; it just took some time."


Rating 10/10
5/5
modified review posted

"great delivery process - thanks"


Rating 8/10
4/5
modified review posted

"The first dryer that showed up had a big dent in the right side of the machine and the back of it had a bulge of it. They did get another dryer out right away when the received the rejected shipping invoice. The second one that showed up had a small dent again on the right side but the rest of it looked okay so I kept it because I really didn't have time to wait for another one to ship. over all they handled everything good. The dents looked like they were put there by a foot trying to move them. "


Rating 2/10
1/5
modified review posted

"Placed the order. Two weeks after order placed get message there is s back order. "


Rating 10/10
5/5
modified review posted

"Great service and great prices that I've found no where else."


Rating 10/10
5/5
modified review posted

"Delivery people did outstanding job"


Rating 10/10
5/5
modified review posted

"The cooktop came pretty quickly. The price was fair. The delivery guy was polite. All in all it was a great experience."


Rating 8/10
4/5
modified review posted

"I loved that you delivered but the delivery arrived an hour and a half after the latest time in the window that the trucking company gave. It arrived at 8:30pm on a Friday night. "


Rating 10/10
5/5
modified review posted

"Very fast shipping, product was in great shape"


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AJ Madison is a merchant member
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