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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AJ Madison

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.68/10 6.68/10
    Chance of future purchase: Rating 4.03/10 4.03/10
    Shipping & packaging: Rating 3.75/10 3.75/10
    Customer service: Rating 3.36/10 3.36/10
    Return/Replacement policy: Rating 2.58/10 2.58/10

4,631 Customer Reviews

Rating 10/10
5/5
modified review posted

"EXCELLENT SERVICE AND DELIVERY! "


Rating 10/10
5/5
modified review posted

"Washing machine was a good price, delivered fast with good communication. All parts present, and seems to be working fine.
A+ to AJ Madison
"


Rating 10/10
5/5
modified review posted

"Product was delivered as promised and in great shape."


Rating 10/10
5/5
modified review posted

"The online order process was easy, the product shipped in a timely manner, and was delivered faster than we anticipated. We are very pleased with our experience with AJ Madison."


Rating 4/10
2/5
modified review posted

"The delivery used to be muh more prompt now its a series of phone calls while we wait i order several machines a year need faster delivery at least as an option please "


Rating 10/10
5/5
modified review posted

"Great price.................................."


Rating 2/10
1/5
modified review posted

"SO disappointed. We ordered on Feb 6th. I heard nothing from them except order confirmation. Finally I called on Feb 17th. They said the item was out of stock and on its way to them. They said they'd email or call with status by Feb 20th. Today is the 21st. No word.
TERRIBLE customer service.
"


Rating 10/10
5/5
modified review posted

"They delivered on time the product that I requested."


Rating 10/10
5/5
modified review posted

"It arrived safely and on time. We haven't installed it yet so I can't comment on the product itself."


Rating 10/10
5/5
modified review posted

"Great Company with great prices."


Rating 10/10
5/5
modified review posted

"Excellent!! Couldn't ask for better experience on the delivery of my new refrigerator. It arrived fast and perfect condition."


Rating 10/10
5/5
modified review posted

"Several notifications prior to delivery, which kept me up to date."


Rating 2/10
1/5
modified review posted

"Delivery hasn't happened yet. Delivery intermediary told me I'd have delivery two days ago and the evening window came and nothing was delivered. Just received a call on a Friday at 4:15pm and was told that it would be delivered Saturday evening between 4pm and 8pm and if that did not work I would have to wait several weeks. They offered nothing for the time spent or evenings wasted. Called AJ Madison and customer support is closed. Its 4:30pm on a Friday. A month to get a product and two destroyed evenings waiting around. What a waste."


Rating 10/10
5/5
modified review posted

"Quick delivery. Great prices. Would definitely order from this site again. "


Rating 10/10
5/5
modified review posted

"Vendor delivered item as expected."


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AJ Madison is a merchant member
AJ Madison participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,905 merchant members.