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"They were supposed to come deliver the ice maker on Wednesday between 10-2pm. No one called me I had to keep calling and checking in to see where the drivers were. AND THEY NEVER MADE IT TO MY HOUSE! I DONT HAVE THE ICE MAKER I PAID FOR! Horrible costumer service in the NYC office. "
"Web page was easy to navigate. Rebate offer was listed and I immediately downloaded the forms. This was important, because by the time my appliance arrived, the forms were not available on line. Also it took 3 days for the appliance to travel from New York to Hazard, KY. Then it took 6 more days to travel from Hazard to Pikeville (about a 90 minute drive by car). Great price and immediate shipping by AJ Madison."
"It was a very satisfying experience I will have no problem ordering again."
"truly a seamless transaction, based on my experience would highly recommend AJM "
"Thank u for great customer supprt. Following on after purchase. And very quick delivery! GULIA KIRIMOVA GULIA.email@example.com"
"Great packaging and quick delivery"
"The order was shipped promptly and all of the personnel from phone to delivery people polite and courteous."
"Placed the order February 10th, still haven't received it. Twice (latest today) the delivery left us waiting and never took or returned our numerous inquiry calls. Even arranged for an employee (paying her overtime, of course) to wait for them and they never showed up. As soon as I'm done here, I'm calling American Express to stop payment as I will refuse any future attempt to deliver. They can stick it!! When I've called AJ Madison with my issues they give me attitude! NEVER again will I order from AJ Madison and I advice anyone else to look elsewhere."
"Great price, great service!"
"Thanks for the fast service and speedy delivery "
"Fast, easy, and good pricing."
"I wanted a specific brand of under mounted hood vent and could only find it a few places, the price was competitive. Shipping was fast and cheaper than the $69.99 that best buy wanted. "
"Had to cancel 2 orders due to shipping problems and customer service is awful. "
"Cooktop delivered promptly without damage. Had one defective burner -- called customer service and received prompt, courteous, and effective attention to make it right. Will do business with them again!"
"I still haven't received my order and there is no tracking number so I have no idea where it is. Now I have to call you to find out what's going on with my order. "
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