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Stores > AJ Madison
  • AJ Madison

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      11218
    •  
    • BUSINESS HOURS
      Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
      GENERAL PHONE
      800-570-3355
      FAX
      800-570-7805
    • SUPPORT EMAIL
      sales@ajmadison.com
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.84/10 7.84/10
    Chance of future purchase: Rating 7.05/10 7.05/10
    Shipping & packaging: Rating 6.91/10 6.91/10
    Customer service: Rating 6.82/10 6.82/10
    Return/Replacement policy: Rating 5.50/10 5.50/10
Voice your opinion! Review AJ Madison by clicking a star below.
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Verified Customer
Rating 2/10
1/5
2017-06-05

HORRIBL, AWFUL, TERRIBLE

"not ever imagining there was such a thing as a 110 dryer I read the main page on your web page and thought oh that's will fit my space was shocked to find out it was for a 110 electrical hook up. tried every thing so I could convert it over to 220 no luck many calls to you got me a rude sales person, Next person said I would need to rewire my house not an option I said so He said will I will send you a kit. good now I can change it over OH no it was a vent kit and hoses for a washer for $90.00 called again was told Customer service person would look in to and call me that was over a week ago and no call I just want to return it and the kit I know there is a restock charge but I want the kit I did not order returned with no charge to me."


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Verified Customer
Rating 8/10
4/5
2017-06-05

Clear Concise and comprehensive

"So far so good..
Pros:
Price is right
Web page is clear and easy.
Free Shipping

Cons:
I'd like to see a wider product line.
I'd also like to see credit card options.
"


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Verified Customer
Rating 10/10
5/5
2017-06-05

"Second order for remodel. Delivery was prompt. Website is great and easy to use."


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Verified Customer
Rating 8/10
4/5
2017-06-05

"Great selection of products but when i called with questions, the representative was helpful with information but very short with me and ultimately gave me Summits number for me to get info I needed but he literally stated Summits number and hung up immediately. Like I said, he was informative just not friendly"


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Verified Customer
Rating 10/10
5/5
2017-06-04

"Very helpful customer service representative!"


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Verified Customer
Rating 10/10
5/5
2017-06-04

Finally a site that worked!

"Found exactly what we were looking for. Thanks so much."


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Verified Customer
Rating 10/10
5/5
2017-06-04

"Purchasing experience extremely user-friendly"


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Verified Customer
Rating 10/10
5/5
2017-06-02

Good prices

"Found the product I needed at a great price. Was not able to find the Advantium microwave locally at a reasonable price, AJ saved me a lot of money. "


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Verified Customer
Rating 10/10
5/5
2017-06-01

Best deal!

"Price was comparable to other sites but shipping was free and no tax! "


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Verified Customer
Rating 4/10
2/5
2017-06-01

"There's no indication of arrival date prior to paying for the item. When I called the 800 number I got a voicemail saying they are closed for the holiday. Today is Thursday JUNE 1 and there is no noteable holiday today. "


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Verified Customer
Rating 10/10
5/5
2017-06-01

washer/ dryer purchas

"Iv'e only submitted my order and delivery info. but so far everything has gone well. I will give more of a review after I have gotten my order. The ordering process was very simple and fast."


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Verified Customer
Rating 10/10
5/5
2017-06-01

"easy to use order site - great to have separate delivery entry screen"


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Verified Customer
Rating 10/10
5/5
2017-06-01

"Clear instructions and easy to find all information"


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Verified Customer
Rating 2/10
1/5
2017-06-01

I chose you for customer service...

"I had a question I wanted to ask about my order and called customer service at 4:38 pm EST on Thursday, June 1. All I got was a recording saying you are closed for the holiday (what holiday??) and will re-open next Monday, and that I could leave a message. WHAT?????? The reason I bought here rather than some mega chain like Home Depot or Amazon was that I figured I would do better dealing with a human being rather than a faceless conglomerate. But there is no way to get ahold of you. "


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Verified Customer
Rating 8/10
4/5
2017-06-01

product info

"I could find all the answers for the products I was looking for on your website"


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