We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • AJ Madison

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.58/10 7.58/10
    Chance of future purchase: Rating 5.52/10 5.52/10
    Shipping & packaging: Rating 4.26/10 4.26/10
    Customer service: Rating 5.09/10 5.09/10
    Return/Replacement policy: Rating 3.57/10 3.57/10

6,545 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5

"The service from AJ Madison was poor and I'm extremely dissatisfied with the customer service."


No Avatar

Verified Customer
Rating 8/10
4/5

"The order was delivered sooner than expected. Even so, I would have liked to have known, prior to shipment, when it would be shipping and an expected delivery date. "


No Avatar

Verified Customer
Rating 10/10
5/5

"This was my second purchase from AJ Madison, last year I bought a Whirlpool induction stove and recently a LG refrigerator. I don't think I would ever buy an appliance anywhere else. The prices are the best especially with free shipping and no taxes for Massachusetts. The other very important reason is the service which is professional, and exceeded my expectations for an example with both deliveries the appliances were carefully brought into my house and set in place. There is normally an extra charge but I hadn't opted for that service. I was pleasantly surprised and relieved that it was done automatically. Lastly, the quality of the products offered and the selection is extensive and I have never found lower prices. I am extremely happy with both appliances I selected and I try to recommend AJ Madison to people considering purchasing an appliance. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Everything worked out fine."


No Avatar

Verified Customer
Rating 2/10
1/5

"Poor customer service & relation."


No Avatar

Verified Customer
Rating 10/10
5/5

"just what I ordered very five stars "


No Avatar

Verified Customer
Rating 10/10
5/5

"Product arrived on time and in good condition"


No Avatar

Verified Customer
Rating 10/10
5/5

"Order delivered without issues and when scheduled"


No Avatar

Verified Customer
Rating 6/10
3/5

"Can't beat the prices, so that is certainly a plus. But we went for almost 2 weeks with no updates, finally called in and told the appliances were on backorder. Took a total of 3 weeks, so plan accordingly."


No Avatar

Verified Customer
Rating 10/10
5/5

"Worked hard to deliver on our schedule during constitution hours on a job site.
Multiple phone calls by the schedulers de it all happen in very smooth fashion- thanks!!!
"


No Avatar

Verified Customer
Rating 10/10
5/5

"We live in a remote part of northern California, & event though our dishwasher would be shipped all the way from the East Coast, it was amazing to us that shipping was going to be NO CHARGE, but it made it here safely in about a week. Also the selection from AJ Madison was very good, & we were able to order just what we wanted."


No Avatar

Verified Customer
Rating 10/10
5/5

"Even though our building was difficult to access, the delivery guys were very understanding and professional. I liked their friendliness and calmness during a hectic move between buildings. I also appreciated the phone calls with a heads up on when to expect them. An overall pleasant experience!"


No Avatar

Verified Customer
Rating 10/10
5/5

"Yes, they delivered!
The hood arrived on time, the packing looks great, and I am pleased.
"


No Avatar

Verified Customer
Rating 10/10
5/5

"Surprisingly fast delivery and great price."


No Avatar

Verified Customer
Rating 10/10
5/5

"Delivery was in a professional and timely manner. I was somewhat apprehensive ordering an appliance online but AJ Madison made the experience pain free. Thanks!"


Ratings Calculation Change


Share AJ Madison's store rating

AJ Madison is a Merchant Member! Learn more

AJ Madison is a merchant member
AJ Madison participates as a Merchant Member, monitors feedback, and resolves issues. See all 2,702 merchant members.