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Stores > AJ Madison

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  • AJ Madison

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.86/10 7.86/10
    Chance of future purchase: Rating 6.22/10 6.22/10
    Shipping & packaging: Rating 5.35/10 5.35/10
    Customer service: Rating 5.74/10 5.74/10
    Return/Replacement policy: Rating 4.38/10 4.38/10

9,184 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Good company, great prices and more

"I looked everywhere for a dishwasher that would fit my needs and came upon AJ Madison and realized they have a lot more to offer. So I will most likely be shopping with them in the future for all my needs that they have available."


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Verified Customer
Rating 2/10
1/5
2016-07-18

Item was damaged, and they don't answer my calls

"Received item was significantly damaged. I tried several times to reach out to ask how to return the item, but they don't answer my calls. Wouldn't recommend this shop to anybody. Amazon's prices are comparable, but customer service is SO MUCH better."


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Verified Customer
Rating 10/10
5/5
2016-07-18

Fast free shipping

"I order from AJ Madison frequently, products ship fast (many times the same day!) and prices are great."


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Verified Customer
Rating 10/10
5/5
2016-07-18

"Purchased a dishwasher, cooktop, and vent hood. The selection was good and the items were delivered in good condition, on time, and by a courteous and friendly delivery team.
I would not hesitate to use this merchant again or to recommend them.
"


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Verified Customer
Rating 10/10
5/5
2016-07-18

"Web site included all info needed and the ability to ad the mounting kit which is an excellent feature."


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Verified Customer
Rating 4/10
2/5
2016-07-18

delivery

"Hello, I spent a very stressful afternoon as I was not notified that my dishwasher would be delivered today. I was out of town and received a call from the driver. He was very kind, but said he could not deliver my item without a signature.
I ended up having to email the "boss" and tell them it was ok to leave the delivery without a signature.
Very stressful. I now have my dishwasher sitting in my driveway.
"


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Verified Customer
Rating 6/10
3/5
2016-07-18

A week later!!!!!!

"Bottom line is previously I have been very satisfied with Madison. This time no delivery occurred a week or more after I ordered. Then I am told they are only delivering. No setup no removal of old appliance. I thought I had white glove apparently NOT!
"


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Verified Customer
Rating 4/10
2/5
2016-07-18

Where the hell is my fourth of July deal?

"Still waiting. Hope they honor the rebate. "


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Verified Customer
Rating 10/10
5/5
2016-07-18

done as stated

"done as stated. done as stated"


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Verified Customer
Rating 10/10
5/5
2016-07-18

"Great prices and selection.
"


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Verified Customer
Rating 10/10
5/5
2016-07-18

Wrapped with love

"When my rangehood came in, the outside of the box was torn and dented and looked horible! I just knew it was damaged! When I stared to inbox it, I suddenly realized they had put a few extra layers of cardboard around the manufacturer box to protect it. I was impressed and my rangehood was not damaged at all! Well done shipping department!!!!"


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Verified Customer
Rating 4/10
2/5
2016-07-18

Dubious Delivery

"Had to call to find out about delivery. Promised 10-2pm window Tues. They called back to change it to Wed 10-2pm. 9:00PM Tues, doorbell rings and it is the delivery. WHAT???"


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Verified Customer
Rating 2/10
1/5
2016-07-18

Disappointed about the delivery

"My credit card was charged a week ago but we didn't find out they need to further examine the information until I finally received the email. When I called, I had to wait to be transferred and the people answered the phone was not that polite! Anyway. I have not received notice from the shipper when it will arrive."


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Verified Customer
Rating 10/10
5/5
2016-07-18

"Great price, great product, and friendly and competent delivery people! "


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Verified Customer
Rating 10/10
5/5
2016-07-18

Back Cook'n In A Few Day Thanks To AJ

"Ordered a GE Advantium Microwave/Convection Oven...AJ Madison delivered in good order and in just a few days! Purchase process and setting up delivery quick and simple..."


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