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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AJ Madison

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.14/10 7.14/10
    Chance of future purchase: Rating 4.41/10 4.41/10
    Shipping & packaging: Rating 3.85/10 3.85/10
    Customer service: Rating 3.84/10 3.84/10
    Return/Replacement policy: Rating 3.33/10 3.33/10

6,186 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-26

"Its been over two weeks and i have not received the diswashee. I have called am trucking and aj madison . Still no delivery. Ill wait one more day if not received i will file a claim thru paypal and get my money back
"


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Verified Customer
Rating 2/10
1/5
2015-07-26

"our air conditioner was badly damaged in shipping and after I called and told you guys I had 48 hours to respond with no way of doing that so now I'm screwed with a beat up air conditioner"


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Verified Customer
Rating 6/10
3/5
2015-07-25

"Ordering was great and my appliance left AJ Madison the following day. However that was 11 days ago. Today was supposed to be delivery. But their truck Broke down. That in itself is excusable but now they're saying it'll be another week till they be able to attempt felivery."


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Verified Customer
Rating 10/10
5/5
2015-07-25

"Just what I ordered. Best price and on time"


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Verified Customer
Rating 10/10
5/5
2015-07-25

"Thanks delivered in good condition and within a week"


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Verified Customer
Rating 8/10
4/5
2015-07-25

"A-1 Trucking, which AJ Madison used for delivery, is full of lovely people but is not set up well to deal with the public."


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Verified Customer
Rating 2/10
1/5
2015-07-25

"I ordered a stove foe $2799 & a single wall oven, Abe assured me they would deliver the product INSIDE the house, however when the delivery company called, they said they would NOT.
I cancelled the order and Abe tried to bully me into the order. Be AWARE of AJ MADISON. Its been a week, still waiting for my refund which I should have already received. If my money is not in my account by Monday, I will drive to Brooklyn to AJ Madison myself! "


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Verified Customer
Rating 10/10
5/5
2015-07-25

"Very satisfied with service... A/C was easy to install and works great!"


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Verified Customer
Rating 10/10
5/5
2015-07-25

"AJ Madison ended up price matching everything which was amazing and saved us a couple hundred dollars."


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Verified Customer
Rating 2/10
1/5
2015-07-25

"Item heavily damaged. Delivery man said he could not contact supplier on the weekend. Delivery man said I could not refuse product, he just delivers. He told me to call supplier on Monday and take it up with them. Damage noted on delivery receipt. Please contact me as soon as possible I would like to speak with someone concerning nightmare delivery. "


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Verified Customer
Rating 4/10
2/5
2015-07-25

"It has been weeks since I ordered my product and I still have not rcvd it. I rcvd one email update telling me that there was a small delay. That was directly afetr placing my order online. I had to contact you after several weeks just to get an update. AJ was ver efficient in charging my card - but I am not pleased with the lack of customer service (& no product)."


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Verified Customer
Rating 10/10
5/5
2015-07-25

"Other than the difficulty in communicating with the shipper to know where shipment was, we are very satisfied. Equipment arrived in good condition and shipper delivered to the garage. Great value. "


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Verified Customer
Rating 10/10
5/5
2015-07-25

"The delivery persons were extremely helpful and professional. The freezer was delivered on schedule. The ordering process was quick and efficient. "


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Verified Customer
Rating 10/10
5/5
2015-07-25

"They were good in providing all the information so I could track my order,plus a phone number if I had any questions. "


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Verified Customer
Rating 2/10
1/5
2015-07-25

"Shipment still has not arrived and no one contacted that it was delayed. Had to contact them to find out."


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