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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.19/10 7.19/10
    Chance of future purchase: Rating 4.63/10 4.63/10
    Shipping & packaging: Rating 4.18/10 4.18/10
    Customer service: Rating 3.40/10 3.40/10
    Return/Replacement policy: Rating 3.06/10 3.06/10

3,180 Customer Reviews

Rating 10/10
5/5
modified review posted

"Have not received it but not there fault UPS Trailier was late so it missed the connection will be delivered Oct 21, 2014"


Rating 8/10
4/5
modified review posted

"This would be a 5 star except the shipping company never scheduled the delivery date or time with me and they called and wanted to deliver in the next twenty minutes. I told them I was not at home but I could be back in about thirty minutes. They arrived about 40 minutes later. The delivery was to my garage so it was very quick. Not a very good way to deliver a large appliance."


Rating 4/10
2/5
modified review posted

"Item not even in stock. My credit was run ANYWAY for the financing option and I was offered a different model number. "


Rating 4/10
2/5
modified review posted

"Still haven't received my item. Tracking info is not helpful"


Rating 2/10
1/5
modified review posted

"Two weeks after having placed an icemaker order with AJMadison, and with no communication from them other than an email ad for Columbus Day sale, I looked up my Paypal account, and discovered that payment authorization for this purchase had been canceled. A call to AJMadison yielded only a voicemail message that the company is closed today (Friday). Totally frustrated, I went back online, to locate and purchase the same product from a more responsive source."


Rating 10/10
5/5
modified review posted

"Always a pleasure to do business with you!"


Rating 10/10
5/5
modified review posted

"I shopped around and AJ Madison had the best prices out of everybody. My order came quick and I am completely satisfied. I give AJ Madison 5 stars!"


Rating 10/10
5/5
modified review posted

"Good price, free shipping, good communication, and relatively fast arrival. Delivery folks were very accommodating and helpful."


Rating 4/10
2/5
modified review posted

"The order was placed on October 2nd and it has not been delivered yet, and today is October 17th.
Very disappointing!!!!!!!
"


Rating 10/10
5/5
modified review posted

"Good prices and selection. Simple to buy. Good communication about delivery. Delivery company was good as well. No problems ... just the way I like it."


Rating 2/10
1/5
modified review posted

"Two weeks after product ordered before it reached them. Then, 5-7 business before it reaches me. Not acceptable."


Rating 10/10
5/5
modified review posted

"The gentlemen that delivered the products were both courteous and prompt. They placed the items as instructed and offered additional assistance."


Rating 10/10
5/5
modified review posted

"Smooth, flawless transaction. Ordering went smoothly as expected, the shipping from NY to Texas was as promised and within 1 week. I was notified when it would arrive and it did arrive within the early part of the delivery window. The products were not damaged and, after installation, work as expected.
No complaints.
"


Rating 10/10
5/5
modified review posted

"Delivered on time and in good condition."


Rating 10/10
5/5
modified review posted

"
Customer service is excellent!
"


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AJ Madison is a merchant member
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