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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.08/10 7.08/10
    Chance of future purchase: Rating 4.47/10 4.47/10
    Shipping & packaging: Rating 3.80/10 3.80/10
    Customer service: Rating 3.13/10 3.13/10
    Return/Replacement policy: Rating 3.06/10 3.06/10

3,113 Customer Reviews

Rating 2/10
1/5
modified review posted

"The ship price of $26 was excessive and I still haven't received the item after 2 weeks."


Rating 10/10
5/5
modified review posted

"One issue. I have not unpacked two of the appliances yet as kitchen cabinet install is scheduled in one more week. The delivery had an oops. The microwave and dishwasher fell of the lift gate of the truck. Not a far fall so am hoping all is OK. The Verona stove has been unpacked and 'she is a beauty'. "


Rating 10/10
5/5
modified review posted

"Ease of ordering - shipped on time - good delivery service."


Rating 10/10
5/5
modified review posted

"AJ Madison delivered on time at a great price"


Rating 10/10
5/5
modified review posted

"We ordered a refrigerator from AJ Madison and it was delivered quickly and without issue. The delivery guys were so wonderful, professional and accommodating. This was the first time we ever ordered anything from AJ Madison, but it won't be the last. At first we were worried about buying a $3000 appliance online and not at a brick and mortar store near us in CA, but they had the best price by far. And after a prompt and hassle-free delivery, they will be our go-to appliance store from now on. Highly recommended!"


Rating 10/10
5/5
modified review posted

"Quick response, super-fast shipping. Excellent customer service."


Rating 10/10
5/5
modified review posted

"As promised, delivery people (subcontractors) good."


Rating 10/10
5/5
modified review posted

"I have purchased several appliances from AJ Madison. They are my go to first choice."


Rating 2/10
1/5
modified review posted

"The fridge arrived damaged and after contact with AJ Madison they stopped responding to email and never initiated my return."


Rating 8/10
4/5
modified review posted

"Package arrived early on day of delivery"


Rating 8/10
4/5
modified review posted

"Very happy. Would recommend. "


Rating 8/10
4/5
modified review posted

"Delivery was slow --seems like if you live anywhere except New York, California, or Ohio -- you get pushed to the back of the schedule. There was some sort of a religious holiday during the time of my order -- but they should compensate for this in some way -- are all their employees of the same faith?
The in home delivery that was supposed to be two people -was one very nice and courteous senior citizen -who I helped bring the dishwasher box into my kitchen.
Condition of product was excellent-- and is working fine.
"


Rating 10/10
5/5
modified review posted

"Fast delivery, good communication with the customer!"


Rating 10/10
5/5
modified review posted

"The experience was great.The product was delivered on time.Thanks for the product."


Rating 2/10
1/5
modified review posted

"I am still waiting on my order. This morning there was a sticker on my gate from TopHat but it said nothing about who or what they are delivering. There is no phone number to call on the notice or reference number to what they want to deliver. I have called them 3 times now and no call back.
Not what I expected when I spent $1,199.00 with your company.
"


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AJ Madison is a merchant member
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