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Stores > AJ Madison

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AJ Madison

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.67/10 7.67/10
    Chance of future purchase: Rating 5.86/10 5.86/10
    Shipping & packaging: Rating 5.26/10 5.26/10
    Customer service: Rating 4.70/10 4.70/10
    Return/Replacement policy: Rating 2.92/10 2.92/10

7,992 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-02-01

Excellent Customer Service!

"Unfortunately there was some slight damage to the appliance we ordered when it arrived via UPS. AJ Madison handled the issue to our satisfaction very quickly and with minimal trouble on our part. I have ordered multiple times from AJ Madison and will again in the future."


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Verified Customer
Rating 8/10
4/5
2016-02-01

Good but still waiting for great

"Overall my shipping experience was great...great price on a great product! I'm just still waiting to receive the great product. It's been over 3weeks which is why I didn't give 5 stars"


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Verified Customer
Rating 10/10
5/5
2016-02-01

So far everything has went well.

"Customer Service was well and ordering easy."


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Verified Customer
Rating 10/10
5/5
2016-02-01

looks good

"all went well don't know what else to say"


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Verified Customer
Rating 10/10
5/5
2016-02-01

Great price - fairly prompt delivery

"I got a phenomenal price on our new stove. Including the warranty it was hundred's cheaper than the big box stores. Renovating on a budget isn't always easy, but AJ Madison made our budget stretch that much further.

Thank you!!
"


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Verified Customer
Rating 10/10
5/5
2016-01-31

Shipped Fast

"Product arrived in good condition."


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Verified Customer
Rating 8/10
4/5
2016-01-31

"At the moment we are waiting on a product that didn't show up. It wasn't found on the truck c at time of delivery. Seem to be working on making it right. Hopefully I will receive product quickly to make things all good."


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Verified Customer
Rating 2/10
1/5
2016-01-31

Unhappy Camper

"Ordered Induction cooktop with a $200.00 rebate, arrived broken, shipping company returned cooktop same day as delivered, next cooktop arrived outside of rebate dates and Electrolux would not allow rebate. "


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Verified Customer
Rating 10/10
5/5
2016-01-31

very pleased

"great price and quick delivery"


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Verified Customer
Rating 10/10
5/5
2016-01-31

flexibility

"when we couldn't be at home during any of the times offered for delivery (not for the whole window, anyway) they worked with us over a week until we found a day and time that worked"


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Verified Customer
Rating 10/10
5/5
2016-01-31

Overall a smooth transaction.

"The new range that was purchased arrived in perfect condition. The ordering process went very smoothly. The delivery time was slower than expected but totally understandable due to distance involved and full truckload. The delivery driver and helper were courteous and very helpful in phoning ahead and letting me know when to expect delivery. Overall everything went very smoothly and performed professionally. I would purchase from them in the future."


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Verified Customer
Rating 10/10
5/5
2016-01-31

EASY BUYING

"Great selection. Delivered to your door!!!!!"


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Verified Customer
Rating 8/10
4/5
2016-01-30

Fast delivery!

"Microwave works great and it was delivered without any problem. I only gave it four stars because it had a small dent on the side."


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Verified Customer
Rating 10/10
5/5
2016-01-30

Looks Great!

"Delivered in a timely manner. Easy to set up. Up & running in minutes. Looks great for a smaller refrigerator, very sleek. Just what we needed for the space & very functional."


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Verified Customer
Rating 10/10
5/5
2016-01-30

Research for your best deal

"we are starting a business to buy, renovate and sell properties in the New Orleans area and the appliance packages AJ Madison feature qualitypnoducts at the best price. We know the house will show well and we will be able to flip it with the updated kitchen appliances and washer/dryer combination."


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