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Stores > AJ Madison

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AJ Madison

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.63/10 7.63/10
    Chance of future purchase: Rating 6.13/10 6.13/10
    Shipping & packaging: Rating 5.72/10 5.72/10
    Customer service: Rating 5.17/10 5.17/10
    Return/Replacement policy: Rating 4.09/10 4.09/10

8,486 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-21

Order Arrived With No Trouble

"Can't say how much I loved my experience with AJ Madison! My refrigerator and cook top arrived with no damage. It takes a little more time, but the money I saved made it a worthwhile experience. I highly recommend them!"


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Verified Customer
Rating 10/10
5/5
2016-04-20

Just as I'd hoped

"I was able to purchase exactly what I wanted, less costly than the box chains, ordering was easy and quick, delivery scheduled and done when stated. Arrived in perfect condition. I'm very pleased with my experience."


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Verified Customer
Rating 2/10
1/5
2016-04-20

Avoid AJ Madison!

"They will charge you hundreds of dollars to return even small items (brand new in an unopened box). "

This review was modified by karlrcwendt on April 20 2016 05:53:44 PM

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Verified Customer
Rating 10/10
5/5
2016-04-20

"Quick shipment and great communication"


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Verified Customer
Rating 2/10
1/5
2016-04-20

Missed delivery time slot and never called back

"They missed the delivery time they set up and then I called them to re-schedule and nobody ever called back. My wife only told me yesterday that the item was delivered to our neighbor who apparently signed for it when it wasn't even scheduled to be delivered. I have still yet to see the item ordered as I was out of town for several days. Very, very poor delivery service."


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Verified Customer
Rating 10/10
5/5
2016-04-19

Freakin" Awesome!

"No trouble selecting, ordering or shipping. Received my order in one week even though it was interlined with two trucking companies due to my remote location. No damage on delivery. Even received help with getting correct rebate information. Will definitely look to this site again for future needs."


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Verified Customer
Rating 10/10
5/5
2016-04-19

"Great Refrigerator based on early use. Key is it fits in a small area"


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Verified Customer
Rating 10/10
5/5
2016-04-19

Quick shipment, delivered as promised.

"Happy customer, will be happy to buy from AJMadison again."


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Verified Customer
Rating 10/10
5/5
2016-04-19

AJ MADISON rules

"Easy to order fast to ship and smooth delivery in house."


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Verified Customer
Rating 10/10
5/5
2016-04-19

"Purchase and delivery went very smoothly...no issues!"


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Verified Customer
Rating 10/10
5/5
2016-04-19

"We were very satisfied with the ordering process, the phone help with questions, and we appreciated the ontime delivery of both of our items. It was a pleasure dealing wtih the phone support--was very helpful, answered all questions in a patient and well explained manner--good job!
George & Dot Schmidling
"


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Verified Customer
Rating 8/10
4/5
2016-04-18

"Received Miele range with a blemish on top. Took days for them to tell me to just call Miele to have them look at I. "


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Verified Customer
Rating 8/10
4/5
2016-04-18

Almost impeccable ...

"Great price and service overall.
If I could change something I'd want the 3rd party delivery company that they use to be more punctual with updates and proactive with communication. Other than that the experience was perfect!
"


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Verified Customer
Rating 10/10
5/5
2016-04-18

Great service

"Best price anywhere, easy ordering, and the guys who delivered were awesome! The baby was screaming, so I couldn't help, and the fridge didn't fit through the door. They took off the packaging and got it in for me; so appreciative!"


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Verified Customer
Rating 10/10
5/5
2016-04-18

24" wall oven found at a great price

"Ordered a 24" wall oven. Great price. Oven was shipped and delivered ahead of estimated arrival date. Completely satisfied with entire transaction. Would not hesitate to order from AJ Madison again."


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