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e.g. Such as Newegg | browse by category or see best/worst
HORRIBL, AWFUL, TERRIBLE
"not ever imagining there was such a thing as a 110 dryer I read the main page on your web page and thought oh that's will fit my space was shocked to find out it was for a 110 electrical hook up. tried every thing so I could convert it over to 220 no luck many calls to you got me a rude sales person, Next person said I would need to rewire my house not an option I said so He said will I will send you a kit. good now I can change it over OH no it was a vent kit and hoses for a washer for $90.00 called again was told Customer service person would look in to and call me that was over a week ago and no call I just want to return it and the kit I know there is a restock charge but I want the kit I did not order returned with no charge to me."
Clear Concise and comprehensive
"So far so good..Pros:Price is rightWeb page is clear and easy.Free ShippingCons:I'd like to see a wider product line.I'd also like to see credit card options."
"Second order for remodel. Delivery was prompt. Website is great and easy to use."
"Great selection of products but when i called with questions, the representative was helpful with information but very short with me and ultimately gave me Summits number for me to get info I needed but he literally stated Summits number and hung up immediately. Like I said, he was informative just not friendly"
"Very helpful customer service representative!"
Finally a site that worked!
"Found exactly what we were looking for. Thanks so much."
"Purchasing experience extremely user-friendly"
"Found the product I needed at a great price. Was not able to find the Advantium microwave locally at a reasonable price, AJ saved me a lot of money. "
"Price was comparable to other sites but shipping was free and no tax! "
"There's no indication of arrival date prior to paying for the item. When I called the 800 number I got a voicemail saying they are closed for the holiday. Today is Thursday JUNE 1 and there is no noteable holiday today. "
washer/ dryer purchas
"Iv'e only submitted my order and delivery info. but so far everything has gone well. I will give more of a review after I have gotten my order. The ordering process was very simple and fast."
"easy to use order site - great to have separate delivery entry screen"
"Clear instructions and easy to find all information"
I chose you for customer service...
"I had a question I wanted to ask about my order and called customer service at 4:38 pm EST on Thursday, June 1. All I got was a recording saying you are closed for the holiday (what holiday??) and will re-open next Monday, and that I could leave a message. WHAT?????? The reason I bought here rather than some mega chain like Home Depot or Amazon was that I figured I would do better dealing with a human being rather than a faceless conglomerate. But there is no way to get ahold of you. "
"I could find all the answers for the products I was looking for on your website"