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RatingsRating
Full Rating Profile
    • Address: 1445 Armour Blvd
    • Contact: askzoro@zorotools.com
    • Phone: 855-289-9676
    • Customer Support: 855-289-9676
    • Business Hours: 7am - 5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 6.94/10 6.94/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 6.39/10 6.39/10
    Return/Replacement policy: Rating 8.00/10 8.00/10

2,986 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have been using ZORO Tools since the beginning of the year. I am super shocked at how low the prices are in comparison to Grainger. At times I am able to save $200 an item and I get free shipping!!I always receive my order in a timely fashion and when it comes to customer service they are outstanding.You should really try it out. "



Rating 10/10
5/5
modified review posted

"Quick service, good product."


Rating 10/10
5/5
modified review posted

"ZORO Tools has yet to let me down. Their customer service is excellent and order processing and tracking works great. I have and will continue to recommend you guys to all my associates. Thanks and keep up the good work. Andrew Jackson, Global One Logistics, LLC"


Rating 10/10
5/5
modified review posted

"I've ordered from them three times. Prices are great and delivery is always quick. I'll continue to do business with them."


Rating 10/10
5/5
modified review posted

"Great cost for exactly what I thought I was ordering. Very fast and free shipping on my order. "


Rating 10/10
5/5
modified review posted

"I found doing business with Zorro Tools was a good experience. They delivered quickly, had a good price and high quality merchandise."


Rating 10/10
5/5
modified review posted

"Excellent! Fast shipping!"


Rating 10/10
5/5
modified review posted

"excellent, product delivered promptly and as advertised. Very competetive pricing."


Rating 8/10
4/5
modified review posted

"I was sent 4 too many of an item. The sales lady seemed less than impressed that I was being honest and bothering to tell ZORO and ship them back. ZORO could learn a lot from Dave Ramsey's EntreLeadership program.

The only thing you have to seperate yourself is service.
"


Rating 10/10
5/5
modified review posted

"Recieved item quickly and as described. Price was very good.
Overall an easy purchase and site was user friendly.
"


Rating 10/10
5/5
modified review posted

"ZORO Tools had the best price I could find on the internet for a quality pizza oven for our new shop. They offered a first-time customer discount if you signed up for their e-mailings. This item qualified for free shipping but that didn't slow it down at all. Ordered late evening 11/29/12 and arrived morning 12/5/12. Website was easy to use with "search" tool. PayPal was my choice of payment although there were many. Registration and checkout was simple with order confirmation, an e-mail when item shipped and tracking on the shipment. I have not opened the pizza oven box yet as our shop does not have shelves yet but it was packaged well. I would definitely check out their site when shopping again. Thanks ZORO Tools!"


Rating 10/10
5/5
modified review posted

"Fast shipping. Product was exactly as advertised. Very satisfied with entire transaction. Thank you."


Rating 10/10
5/5
modified review posted

"Great product, easy to order, arrived even faster than expected. Thank you Zoro."


Rating 10/10
5/5
modified review posted

"Order was delivered by fedex with no problems. Order was handled promptly and delivery was when promised."


Rating 10/10
5/5
modified review posted

"GREAT. WILL BE ORDERING MORE SOON."


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