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RatingsRating
Full Rating Profile
    • Address: 1445 Armour Blvd
    • Contact: askzoro@zorotools.com
    • Phone: 855-289-9676
    • Customer Support: 855-289-9676
    • Business Hours: 7am - 5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 5.63/10 5.63/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 4.38/10 4.38/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

2,981 Customer Reviews

Rating 10/10
5/5
modified review posted

"I found doing business with Zorro Tools was a good experience. They delivered quickly, had a good price and high quality merchandise."



Rating 10/10
5/5
modified review posted

"Excellent! Fast shipping!"


Rating 10/10
5/5
modified review posted

"excellent, product delivered promptly and as advertised. Very competetive pricing."


Rating 8/10
4/5
modified review posted

"I was sent 4 too many of an item. The sales lady seemed less than impressed that I was being honest and bothering to tell ZORO and ship them back. ZORO could learn a lot from Dave Ramsey's EntreLeadership program.

The only thing you have to seperate yourself is service.
"


Rating 10/10
5/5
modified review posted

"Recieved item quickly and as described. Price was very good.
Overall an easy purchase and site was user friendly.
"


Rating 10/10
5/5
modified review posted

"ZORO Tools had the best price I could find on the internet for a quality pizza oven for our new shop. They offered a first-time customer discount if you signed up for their e-mailings. This item qualified for free shipping but that didn't slow it down at all. Ordered late evening 11/29/12 and arrived morning 12/5/12. Website was easy to use with "search" tool. PayPal was my choice of payment although there were many. Registration and checkout was simple with order confirmation, an e-mail when item shipped and tracking on the shipment. I have not opened the pizza oven box yet as our shop does not have shelves yet but it was packaged well. I would definitely check out their site when shopping again. Thanks ZORO Tools!"


Rating 10/10
5/5
modified review posted

"Fast shipping. Product was exactly as advertised. Very satisfied with entire transaction. Thank you."


Rating 10/10
5/5
modified review posted

"Great product, easy to order, arrived even faster than expected. Thank you Zoro."


Rating 10/10
5/5
modified review posted

"Order was delivered by fedex with no problems. Order was handled promptly and delivery was when promised."


Rating 10/10
5/5
modified review posted

"GREAT. WILL BE ORDERING MORE SOON."


Rating 10/10
5/5
modified review posted

"Service was excellent. Quick shipping. Would highly recommend this merchant."


Rating 2/10
1/5
modified review posted

"I was completely disappointed with my recent purchase. I was sent the wrong item and when I contacted customer service was told that the item I purchased was not available any more. I was only refunded the base price minus shipping costs and had to contact PayPal to file a complaint to finally get the full refund. I should not have been penalized for purchasing an item that you advertise on your website but don't have. I am sure that my experience is not typical but definitely was negative. "


Rating 10/10
5/5
modified review posted

"Top notch company, free shipping on orders over 50 bucks and free return shipping on any order your not satisfied with. I am a purchaser for Stoneham Drilling Williston, ND. and came upon them doing an item search. They are prompt, friendly and very professional."

modified review This review was modified by TwoThumbsUpForZoro on December 13 2012 09:39:28 AM

Rating 10/10
5/5
modified review posted

"Product received was exactly as promised and received very timely."


Rating 10/10
5/5
modified review posted

"Timely delivery, good prices on drum dollies"


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