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"Great deals for quality glasses, Very friendly customer service over the phone."
"i absolutely love these glasses! the fit is perfect thank you"
"Priced right and convenient to be able to shop from home"
"Both pair arrived and am very satisfied with results...I would recommed you to anyone..."
"Everything with the order was simple and great; however, my glasses fit me a little big so i'm not sure if the measurement was correct of not. "
"Super fast and easy to navigate the site. I love my new glasses and it feels even sweeter with the price I got them at ."
"I recieved my order much earlier than i anticipated. And it's a brilliant pair of glasses. Loved everything sbout Zipoptical. Highly recommended if you want to save money but not compromise on quality.. Well done and Thanks."
"Over all pleased but it way too long to process and ship my orders"
"Great product, and excellent customer service!"
"I am so impressed with Zipoptical! I found tons of glasses I liked, and the try-on feature was super helpful in deciding which ones I liked best. My order was shipped in a little over a week, much faster than I was expecting, and they fit AMAZINGLY well. They are even cuter in real life than online! I will definitely be shopping at Zipoptical again in the near future."
"I was expecting something average to maybe above average, but was most pleasantly surprised when I received my glasses in short order.Great quality and speedy service.Many Thanks"
"Quick and easy!!! Great prices. "
"I ordered 2 pair of glasses, one pair was bi-focal, the other pair are for computer work. Both were fine, and arrived quickly. So, I felt comfortable ordering 2 more pair of single lens glasses. Both the same prescription but one pair with tinted lenses. They also arrived quickly. BUT...for some strange reason, the un-tinted pair have the wrong prescription on the left lens! Eight lenses and ONE of them is the wrong prescription. Naturally I checked my online order and the given prescription is correct.Would I order from them again? Sure, as long as they fix this problem first. Pending an answer to my email now. It's been 3 days.Edit: A rep from Zipoptical called me the other day saying it had been hard finding me...I'd replied to their email which showed my order had been shipped with all the order details so I assumed they'd gotten my email with their original as an attachment. Apparently not.Anyway, they called, and sent me a return envelope. Then a couple days later, called again and said the replacement glasses were ready and that they'd ship them that day (before they received the pair I was returning).Two days later I received the replacement glasses and they are perfect.I'm very happy with ZipOptical and their service. However, if you have a problem, I'd recommend calling rather then using email."
"199% SATISFACTION...Will Order AGAIN!!!"
"I know the PD was wrong and I have no idea how that happened I assume I was pressing the down arrow on my keyboard to move to the next box and didn't realize that it had changed so yeah that was an honest mistake on my part. I had several people look at the glasses and asked them what color they thought they were and they all said pink and black, so I guess all of us from the midwest are color blind. I don't have that cell phone anymore I sold my account to someone else cause I could no longer afford it, so I know of no one contacting me through phone. I don't have one at the moment as I don't have a job and am a full time student so I can't afford one. Sorry you couldnt reach me there. All in all the service I received was not pleasant, I have kept track of everything and know the dates I sent the glasses back and the email. I know you can't make everyone happy as I had been in the optical business for 8 years before I quit and went back to school. Glad I was able to order from multiple sights to give my recommendations to previous people I have helped in my optical history!I had the worst experience with them and I wouldn't recomend them to my worst enemy. I ordered a pair of glasses and the picture showed they were purple and it even said they were, I received the glasses and they were pink and balck. I asked if I could exchange them and was told no problem. I picked a new pair, which actually ended up being cheaper. I sent my other pair back and waited and waited. Finally 2 weeks had passed so I got a hold of them and they hadn't even put my new order in yet. I ordered May 22 and received my glasses in JULY!! Then I asked about the money that I should have gotten back beings my new pair were less expensive and I never heard a word back from the company and they never credited my account. All in all, this was a horrible experience. "
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