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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 448 Ignacio Blvd #332
    • Contact: service@zennioptical.com
    • Phone: n/a
    • Customer Support: 800-211-2105
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.13/10 9.13/10
    Chance of future purchase: Rating 8.90/10 8.90/10
    Shipping & packaging: Rating 8.40/10 8.40/10
    Customer service: Rating 8.37/10 8.37/10
    Return/Replacement policy: Rating 7.90/10 7.90/10

27,158 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very fast shipping and delivery...
Glasses are exactly as ordered and I am very happy with them...
Thank you Zenni...
"


Rating 10/10
5/5
modified review posted

"Always stylish and affordable! I love Zenni!"


Rating 10/10
5/5
modified review posted

"Zenni prices are the best. I was able to get 4 pairs of glasses with good quality high index lenses for the same price or less than I would have paid for one pair of glasses at my doctor's office, even with my vision insurance. The glasses are all great and I would definitely order from Zenni again."


Rating 4/10
2/5
modified review posted

"although the frames and lenses offered at zenni are much cheaper than what I would have paid to purchase the same elsewhere, the quality was not as good, also, I ended up purchasing several pairs of the same prescription without getting a single pair of glasses that fit well, looked good and that corrected my vision adequately. "


Rating 10/10
5/5
modified review posted

"I am well pleased with the service and products that Zenni Optical provides. I have and will continue to recommend them to my friends and family. The recent problem with an apparently defective ear piece was handled above my expectations. Thank you."


Rating 10/10
5/5
modified review posted

"Their frame selection is great! - the prescription was accurately filled - the new glasses arrived very quickly - have purchased from them for about 4 years now, and they always deliver quality and great customer service. I couldn't be happier."


Rating 4/10
2/5
modified review posted

"The customer service had been good but after receiving the glasses I believe one pair was wrong. I communicated w/them and after four (IIRC, perhaps five?) times photo'ing the glasses and sending the pics they decided the black glasses were blue.

Maybe they're correct, and even so - - if it takes that much effort then their web site and descriptions belie my ability to consider ever using them again.
"


Rating 8/10
4/5
modified review posted

"I enjoy shopping at zenni and am a return customer. Unfortunately, I have issues with one of my orders and will need to return it this time. So it will be a first time experience for returns."


Rating 10/10
5/5
modified review posted

"We saved a lot of money and the quality is there. Lots to choose from!"


Rating 10/10
5/5
modified review posted

"I loved my glasses and everything was super easy and the website was very helpful! Will order more from them for sure and have been telling all my friends!!"


Rating 10/10
5/5
modified review posted

"I love my Zenni glasses! I get complements all the time! Nobody believes I got them for only 30 dollars! "


Rating 10/10
5/5
modified review posted

"incredibly better value than any retail store"


No Avatar
midwest
Rating 10/10
5/5
modified review posted

"The website is accurate and the prices are excellent. The quality of the glasses is really good. Better than some of the other national chains. Will be ordering my glasses from them from now on. "


Rating 10/10
5/5
modified review posted

"good product. No problems.
"


Rating 10/10
5/5
modified review posted

"Great deals on eyewear! Half the price of what I would pay locally. "


Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,856 merchant members.