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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Zenni Optical Zenni Optical Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.02/10 9.02/10
    Chance of future purchase: Rating 8.67/10 8.67/10
    Shipping & packaging: Rating 7.54/10 7.54/10
    Customer service: Rating 7.89/10 7.89/10
    Return/Replacement policy: Rating 7.16/10 7.16/10

30,730 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick shipping! I love my new glasses !"


Rating 4/10
2/5
modified review posted

"Can't order on phone, never called me back, had to call you. Everyone very nice and polite, Thank you"


Rating 10/10
5/5
modified review posted

"Lovely shades and great shipping time! I love them!! "


Rating 10/10
5/5
modified review posted

"Gets better every time I order! I am a long time customer and I am amazed at how fast my order was processed and sent this time. Always satisfied with the glasses and prices. I tell everyone I know about Zenni....much better than any optical store!"


Rating 10/10
5/5
modified review posted

"Fast shipping great eyeglasses and prices! This has been my second time ordering. Will be plenty more times ahead."


Rating 10/10
5/5
modified review posted

"Easy, quick delivery and good products at great prices."


Rating 10/10
5/5
modified review posted

"COULD NOT ASK FOR ANYTHING BETTER. EASY ON LNE ORDERING, INCLUDING GREAT PHONE INFORMATION THAT I NEEDED.
ULTRA REASONABLE FEE FOR EYEGLASSES AND UNBELIEVABLE SHORT DELIVERY TIME.
"


Rating 10/10
5/5
modified review posted

"very good quality, reasonable price and service as promised. "


Rating 10/10
5/5
modified review posted

"Easy to order and very good prices for prescription glasses made very well . "


Rating 10/10
5/5
modified review posted

"Zenni is always quick an efficient. I have never experienced issues with any of my orders (about 6 or so)."


Rating 10/10
5/5
modified review posted

"The ordering process was easy and was expedited quickly. The lenses are perfect and the glasses fit nicely! Thank you Zenni Optical!! "


Rating 10/10
5/5
modified review posted

"Easy to order, prompt customer service when I needed questions answered and I received my glasses in less than a week! They fit great and work well."


Rating 10/10
5/5
modified review posted

"Great value for lightweight, quality glasses. Never seem to need any adjustments. $6.95 glasses feel and look better than my $300 pair from local store. Well worth the 2-3 week wait to order them."


Rating 8/10
4/5
modified review posted

"very good price and selection (tho my favorite style is discontinued). Shipping takes some time."


Rating 10/10
5/5
modified review posted

"I really like the glasses. Unfortunately, when I measured the bridge of my current glasses, I forgot to take into account that they have an adjustable nose pieces that these do not have, so these ones are a bit big on the bridge of my nose. These are my first pair and now I know that all the other measurements are ok and to just make sure to get a smaller bridge measurement next time."


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Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,840 merchant members.