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"WARNING – DO NOT BUY FROM THIS COMPANY -- This company is NOT a member of the Better Business Bureau and I suspect it is because they know they will receive complaints from their deceptive and fraudulent trade practices. After dealing with them, I have to assume that this is because they are running a scam business. Their camera accessories are way overpriced (a basic camera bag costs $15-20 everywhere else and they charge $60), and their base cameras are underpriced. This place seems to be running the classic bait & switch operation.
I am convinced that this company must post all of these positive comments themselves because all of the negative comments are consistent with what I encountered with this company.
Also, this company’s website shows a picture of a nice looking store, but when you look closer, you will note that the building is computer generated. Also their website has a picture of the inside of the store that shows a huge building with conveyer belts, which I suspect was borrowed from somewhere else on the Internet. The final proof is when you search for information about this company, you discover that they operate under several fronts such as Yellow Bee Photo (YellowBeePhoto.com), All Star Distributions (AllStarDist.com), a.k.a. DigitalShopCart.com, a.k.a. Amazing Tomato Headquarters (AmazingTomato.com). Apparently YellowBee shares a fax with Digital Shopcart. Also some emails from Yellow Bee comes from ilan@allstardist.com (they seems to have fixed this red flag) Yellow Bee's address on PriceGrabber is the 177B address, and Allstardist.com is registered at the 177B address. You can see a picture of the REAL yellowbee location at http://donwiss.com/pictures/BrooklynStores/h0251.htm
Like the other comments complaining about this company, I ordered a camera from Yellowbee online through their website and immediately received a confirmation email. When I checked on the status, it was real vague “in process” so I called and emailed multiple times to see what was going on. I never received any return phone calls and the only email I received indicated that I need to call them in order to verify my billing information BEFORE my order may be processed.
I tried to call and email multiple times in order to allow this verification, but they kept dodging me. They never returned emails or calls even though I warned that I was not happy with their service and I was considering canceling my order.
I discovered all of the complaints AFTER I started having problems and I realized that I was in the process of them about to try and upsell me, so I cancelled my order. I am convinced that they probably never even had this camera in stock and just have these killer deals on the web to lure in people so they can sell other stuff. Although I have gotten through to humans a couple times (after long waits) they promptly transferred me to either extension 406 or 407 which is NEVER answered by a human. Also, when I demanded to speak to a manager, I got some song and dance about how I need to talk to someone in this other department and they quickly transferred me before I had a chance to say anything. Their website says “very easy to reach a manager directly” but I have a sneaky suspicion that this is an operation run by a handful of people out of the hole-in-the-wall office front. I expect that they fabricate all of the positive reviews so that their overall rating is high enough to make it seem legitimate and to bury the negative reviews (which ALL seem to be very consistent in the details of the complaints). Also, please note that although this website claims to have “millions” of customers, it only has about 100 comments on Pricegrabber.com and all of those comments are from August 2006 to the present (indicating that this company has not been around long).
Please pay the extra couple of dollars to shop elsewhere. It is not worth the headaches that you will have just to TRY and save $20. "
"On Tuesday 10/31, I called to place an order for a Sanyo HD1a for $562 plus $14 shipping. (not the very best online price, but I had read many horror stories about Brooklyn based camera shops so I ordered from YellowBee because there were some positive reviews online) I spoke with Mende who politely tied to upsell me to a larger memory card, extra battery, and extended warranty. When I said no he said to go ahead and just order online. Soon I got an e-mail that said please call back there was a billing problem so I called and spoke with Elle who politely tried to upsell me an extra battery, etc. I refused and she said OK the order would ship.
The next day I received another e-mail saying there was still a problem with the billing so I called and spoke to a another gentleman who wanted to confirm that my shipping address was different than my billing address (same thing I had confirmed the day before) He also tried to sell a bunch of extras , but I said no thanks.
Two days later (Friday Nov 3) I went online to check the status of my order, and it said "awaiting authorization" I called and this time spoke with the Sales Manager Mr. Thomas. This guy was polite, but he gave me the hardest upsell I have ever received in my life, telling me (among other things) that the battery that came with the camera was only good for powering the clock (total B.S.) After a relentless onslaught I kept my cool but refused to buy anything more. He finally agreed to ship my order.
The camera arrived a few days later in perfect condition. The price was great, and overall the staff at yellowbeephoto was professional and polite, but be ready to go through some work if you don't want to buy a lot of extras. "
"Did a lot of price research and ordered a Canon SD900 for a great price. I waited for two weeks for Yellow Bee Photo to ship my product. I called customer service on 1/16/2007, asked if product had shipped. Was told "No" after which I cancelled the order. Card had not been charged and I received a cancellation Email within minutes.
Customer rep offered no explanation but wished we could do business in the future. Won't happen!"
"i ordered a Sony DSCW70 Cybershot DSC-W70 from yellow bee and i called to confirm they were shipping it but the customer service guy connected me to someone (sales maybe?) and they tried to sell me an expensive 8 hr battery and memory card which i did not want and the guy said stop busting my balls your order is cancelled. so watch out for these hustlers from nyc."
"Soon after placing an order on their web site YellowBeePhoto called me to confirm the order. The representative tried to sell me various accessories that I didn't want at astronomical prices. When I refused, the rep said I would be unhappy with the item I ordered without the suggested accessories and therefore he could not sell me the item I ordered. I was so angry. I will not be ordering any merchandise from this company ever."
"DO NOT USE THIS STORE! I made my order, then they sent an email telling me to confirm, when i called and waited for 1 hour to connect, they then tried selling me all types of garbage, then when i refused, i immediately got a back order email so they refused to fill my order but yet charged my credit card. This is plain and simple fraud, are they any lawyers out there that can help close this company!"
"Do NOT use this online store. As indicated by other reviewers, this store does not complete the order in a timely manner. I placed an online order on 11/30/2006 only after I saw that the item was in stock. Three weeks later, I am still waiting for my camera. They do not acknowledge e-mails and the waiting time to get through to them on the phone is over 15 minutes. Avoid this store at all costs- I wish I had read this rating site before placing the order. I am still trying to cancel my order. Completely disappointed by this online store!"
"When I placed my order, their web site displayed a stock status of IN STOCK. When I confirmed my web order by phone, I was told that the Nikon lens was in stock and that I would have it by the end of the week. Then they proceded to sell me a 3 lens filter set for 69.00. When I checked the order online, I was being charged $399.99 for the 3 lens filters and another 299.00 for extended warranty. I called and these items were removed from my order. When I followed up 2 days later, I was told by their customer service that the lens "HADN'T COME IN YET". I cancelled the order and purchased the lens elsewhere. Don't do business with LIARS and CHEATS like Yellow Bee Photo."
"I ordered a Canon A540 on December 8th and received an email on the 13th that they had been trying to reach me to verify my credit card information (read upsell accessories). I had not received any calls from them by the way. I starting trying to call them and found the call either terminated or was dropped. Eventually sent an email and asked them to call me, or I would need to cancel the order. Shortly I received an order cancellation notice. Horrible, horrible, operation. Avoid at all cost. "
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posted Jan-17-2007 
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![Share](javascript:share_rating({"review_body":"On Tuesday 10\/31, I called to place an order for a Sanyo HD1a for $562 plus $14 shipping. (not the very best online price, but I had read many horror stories about Brooklyn based camera shops so I ordered from YellowBee because there were some positive reviews online) I spoke with Mende who politely tied to upsell me to a larger memory card, extra battery, and extended warranty. When I said no he said to go ahead and just order online. Soon I got an e-mail that said please call back there was a billing problem so I called and spoke with Elle who politely tried to upsell me an extra battery, etc. I refused and she said OK the order would ship. <br><br>The next day I received another e-mail saying there was still a problem with the billing so I called and spoke to a another gentleman who wanted to confirm that my shipping address was different than my billing address (same thing I had confirmed the day before) He also tried to sell a bunch of extras , but I said no thanks.<br><br>Two days later (Friday Nov 3) I went online to check the status of my order, and it said \u0022awaiting authorization\u0022 I called and this time spoke with the Sales Manager Mr. Thomas. This guy was polite, but he gave me the hardest upsell I have ever received in my life, telling me (among other things) that the battery that came with the camera was only good for powering the clock (total B.S.) After a relentless onslaught I kept my cool but refused to buy anything more. He finally agreed to ship my order.<br><br>The camera arrived a few days later in perfect condition. The price was great, and overall the staff at yellowbeephoto was professional and polite, but be ready to go through some work if you don\u0027t want to buy a lot of extras. ","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/296308#comment296308","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"rabbitfood","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Did a lot of price research and ordered a Canon SD900 for a great price. I waited for two weeks for Yellow Bee Photo to ship my product. I called customer service on 1\/16\/2007, asked if product had shipped. Was told \u0022No\u0022 after which I cancelled the order. Card had not been charged and I received a cancellation Email within minutes.<br><br>Customer rep offered no explanation but wished we could do business in the future. Won\u0027t happen!","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/295782#comment295782","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"hpharlan","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i ordered a Sony DSCW70 Cybershot DSC-W70 from yellow bee and i called to confirm they were shipping it but the customer service guy connected me to someone (sales maybe?) and they tried to sell me an expensive 8 hr battery and memory card which i did not want and the guy said stop busting my balls your order is cancelled. so watch out for these hustlers from nyc.","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/295371#comment295371","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"rperez9","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Soon after placing an order on their web site YellowBeePhoto called me to confirm the order. The representative tried to sell me various accessories that I didn\u0027t want at astronomical prices. When I refused, the rep said I would be unhappy with the item I ordered without the suggested accessories and therefore he could not sell me the item I ordered. I was so angry. I will not be ordering any merchandise from this company ever.","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/295248#comment295248","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"grimesse","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"DO NOT USE THIS STORE! I made my order, then they sent an email telling me to confirm, when i called and waited for 1 hour to connect, they then tried selling me all types of garbage, then when i refused, i immediately got a back order email so they refused to fill my order but yet charged my credit card. This is plain and simple fraud, are they any lawyers out there that can help close this company!","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/292596#comment292596","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"t3382tl","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"gret service....fast shipping....good storwe... will visit this site again.","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/292353#comment292353","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"sapy88","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Do NOT use this online store. As indicated by other reviewers, this store does not complete the order in a timely manner. I placed an online order on 11\/30\/2006 only after I saw that the item was in stock. Three weeks later, I am still waiting for my camera. They do not acknowledge e-mails and the waiting time to get through to them on the phone is over 15 minutes. Avoid this store at all costs- I wish I had read this rating site before placing the order. I am still trying to cancel my order. Completely disappointed by this online store!","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/292135#comment292135","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"EVK","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"When I placed my order, their web site displayed a stock status of IN STOCK. When I confirmed my web order by phone, I was told that the Nikon lens was in stock and that I would have it by the end of the week. Then they proceded to sell me a 3 lens filter set for 69.00. When I checked the order online, I was being charged $399.99 for the 3 lens filters and another 299.00 for extended warranty. I called and these items were removed from my order. When I followed up 2 days later, I was told by their customer service that the lens \u0022HADN\u0027T COME IN YET\u0022. I cancelled the order and purchased the lens elsewhere. Don\u0027t do business with LIARS and CHEATS like Yellow Bee Photo.","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/292058#comment292058","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"frank ace","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Canon A540 on December 8th and received an email on the 13th that they had been trying to reach me to verify my credit card information (read upsell accessories). I had not received any calls from them by the way. I starting trying to call them and found the call either terminated or was dropped. Eventually sent an email and asked them to call me, or I would need to cancel the order. Shortly I received an order cancellation notice. Horrible, horrible, operation. Avoid at all cost. ","link":"http:\/\/www.resellerratings.com\/store\/YellowBeePhoto\/comment\/291015#comment291015","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YellowBeePhoto.jpg","store_name":"YellowBeePhoto","username":"microtek1","rating":"1"}, "single");){kind=link}
"WARNING – DO NOT BUY FROM THIS COMPANY -- This company is NOT a member of the Better Business Bureau and I suspect it is because they know they will receive complaints from their deceptive and fraudulent trade practices. After dealing with them, I have to assume that this is because they are running a scam business. Their camera accessories are way overpriced (a basic camera bag costs $15-20 everywhere else and they charge $60), and their base cameras are underpriced. This place seems to be running the classic bait & switch operation.
I am convinced that this company must post all of these positive comments themselves because all of the negative comments are consistent with what I encountered with this company.
Also, this company’s website shows a picture of a nice looking store, but when you look closer, you will note that the building is computer generated. Also their website has a picture of the inside of the store that shows a huge building with conveyer belts, which I suspect was borrowed from somewhere else on the Internet. The final proof is when you search for information about this company, you discover that they operate under several fronts such as Yellow Bee Photo (YellowBeePhoto.com), All Star Distributions (AllStarDist.com), a.k.a. DigitalShopCart.com, a.k.a. Amazing Tomato Headquarters (AmazingTomato.com). Apparently YellowBee shares a fax with Digital Shopcart. Also some emails from Yellow Bee comes from ilan@allstardist.com (they seems to have fixed this red flag) Yellow Bee's address on PriceGrabber is the 177B address, and Allstardist.com is registered at the 177B address. You can see a picture of the REAL yellowbee location at http://donwiss.com/pictures/BrooklynStores/h0251.htm
Like the other comments complaining about this company, I ordered a camera from Yellowbee online through their website and immediately received a confirmation email. When I checked on the status, it was real vague “in process” so I called and emailed multiple times to see what was going on. I never received any return phone calls and the only email I received indicated that I need to call them in order to verify my billing information BEFORE my order may be processed.
I tried to call and email multiple times in order to allow this verification, but they kept dodging me. They never returned emails or calls even though I warned that I was not happy with their service and I was considering canceling my order.
I discovered all of the complaints AFTER I started having problems and I realized that I was in the process of them about to try and upsell me, so I cancelled my order. I am convinced that they probably never even had this camera in stock and just have these killer deals on the web to lure in people so they can sell other stuff. Although I have gotten through to humans a couple times (after long waits) they promptly transferred me to either extension 406 or 407 which is NEVER answered by a human. Also, when I demanded to speak to a manager, I got some song and dance about how I need to talk to someone in this other department and they quickly transferred me before I had a chance to say anything. Their website says “very easy to reach a manager directly” but I have a sneaky suspicion that this is an operation run by a handful of people out of the hole-in-the-wall office front. I expect that they fabricate all of the positive reviews so that their overall rating is high enough to make it seem legitimate and to bury the negative reviews (which ALL seem to be very consistent in the details of the complaints). Also, please note that although this website claims to have “millions” of customers, it only has about 100 comments on Pricegrabber.com and all of those comments are from August 2006 to the present (indicating that this company has not been around long).
Please pay the extra couple of dollars to shop elsewhere. It is not worth the headaches that you will have just to TRY and save $20.
"