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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Xotic PC Xotic PC Elite Status
    • Address: 4000 Lowell Circle Lincoln, NE
    • Contact: service@xoticpc.com
    • Phone: 402-466-2090
    • Customer Support: 877-289-9684
    • Business Hours: 8:30-5:30 M-F
    • Fax: 202-478-2870

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.03/10 8.03/10
    Chance of future purchase: Rating 9.45/10 9.45/10
    Shipping & packaging: Rating 9.03/10 9.03/10
    Customer service: Rating 9.65/10 9.65/10
    Return/Replacement policy: Rating 9.27/10 9.27/10

What is this?

2,426 Customer Reviews

Rating 10/10
5/5
2013-10-22

"I bought a customized G750JX. Have had it 3 months now and no problems. Really liked the follow-up and continuing updates on the build. I was even able to submit a change order midstream in the build process. Great customer service!"


Rating 10/10
5/5
2013-10-19

"I was dell fan until the last two years,problems and excuses.
shopped around compared prices found xotic pc love them all
GREAT MACHINE! NO PROBLEMS works great for everything i have used it for.I recommend xotic pc to all family and friends."


Rating 10/10
5/5
2013-10-18

"I am really happy with both the computer and the service I got from Xotic Pc"


Rating 10/10
5/5
2013-10-18

"Great customer support. Awesome laptops! I will be buying another laptop soon."


Rating 10/10
5/5
2013-10-17

"I have to say I was very impressed with Xotic PC, My order required quite a lot of customization but I still received it very quickly and at a very reasonable price. The customer support were fantastic, they replied to all of my emails very promptly (even though we're in very different time zones) and answered all of my questions very well. I'd definitely recommend them to anybody who asks.
I will definitely buy from them again."


Rating 10/10
5/5
2013-10-17

"Precisely what I was looking for in a PC retailer. I have used others that were nothing but a hassle in the shipping process and their customer service was just awful. This is certainly NOT the case for XoticPC. There was a conflict where my laptop may not have been stocked but was labeled as such, it was swiftly dealt with and I even got my laptop ahead of schedule. As of now I am still enjoying it, I can finally leave the house again!"


Rating 10/10
5/5
2013-10-17

"Very fast service and quick build time for my custom laptop. CS reps were polite and friendly and made sure I was happy with my laptop. Great prices on Sager, highly recommend anyone looking for a laptop to use Xotic."


Rating 10/10
5/5
2013-10-17

"Excellent customer service. Absolutely top notch. I was updated at every step of my computer building process and even received a followup email asking how my laptop was working for me. "


Rating 10/10
5/5
2013-10-16

"From beginning to end, Xotic PC has been a wonderful company, based around the consumer and his specific needs. They do not push to sell the best part, unless it is needed. And, the hardware they sell is some of the most outstanding I have seen, especially for the price. Even after the purchase, I still get emails checking up on my laptop's status, and my satisfaction with it. They are a wonderful group, and do one heck of a job. They have gotten a life-long customer out of me."


Rating 10/10
5/5
2013-10-15

"Solid customer service. Will do business with them again. The laptop worked great and I received it in a timely manner."


Rating 10/10
5/5
2013-10-15

"I use Xotic PC for our corporate laptops. They are a little slow getting them out (expect a month for custom ones), but no one comes close to their price and options. We get some solid builds from them. Very happy."


Rating 10/10
5/5
2013-10-14

"Stumbled upon the website when looking for customizable laptops and noticed their low prices versus other re-sellers. After seeing nothing but positive customer feedback I placed my order. The billing and shipping process was smooth and I was matched up with a personal customer support assistant who verified my billing information and sent me periodic updates on the status of my order. The product was shipped in a timely manner, undamaged and functioning properly. I would definitely shop at XOTICPC again in the future."


Rating 10/10
5/5
2013-10-11

"Great service and frequent, informative communication. The building and shipping process was not too extensive, and the price reasonable. Would buy again!"


Rating 10/10
5/5
2013-10-11

"I want to thank Xotic PC for their professionalism throughout the sales process. The pricing was very competitive, the sales people very helpful, and my new laptop arrived on time in perfect condition. I would recommend to friends and family. Plus I live in the Midwest and like to support local businesses."


Rating 10/10
5/5
2013-10-11

"Great company, the laptop I ordered is perfect, delivered on time. If you need help, their customer service responds quickly."


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Xotic PC is a Merchant Member! Learn more

Xotic PC is a merchant member
Xotic PC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.